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Stripe Billing Reviews & Product Details

Atul S.
AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Stripe Billing?

- Wide range of payment modes

- One can manage subscription completely just by utilising stripe's API.

- Just integrate customer dashboard provided by stripe, and customer would be able to access, update all their personal details.

- Stripe takes off the burden of PCI compliance Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

- Only thing that i donot like is its high per transaction charges. Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

I am working in Saas company, we need to develop mechanism to charge our customer based on data point consumed and also on the basis of plan tenure opted. Stripe have inbuilt mechanism to track billing based on both scenario. This have helped us to go live within a week. Review collected by and hosted on G2.com.

Stripe Billing Overview

What is Stripe Billing?

Stripe Billing is a fast and flexible way to bill customers. Offer recurring payments globally and capture more revenue with Stripe’s recovery tools. Choose how you monetize, with support for tiered pricing and metered billing. Get started with little or no code by using flexible pre-built components like the pricing table and customer portal, or use our APIs for a fully custom integration. Learn more on stripe.com/billing/features.

Stripe Billing Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Dutch, Spanish, Chinese (Simplified)
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Product Description

Stripe Subscriptions offers solutions for web and mobile payments that are built for developers. Stripe provides a set of unified APIs and tools that instantly enable businesses to accept and manage online payments.


Seller Details
Seller
Stripe
Company Website
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@stripe
249,054 Twitter followers
LinkedIn® Page
www.linkedin.com
10,671 employees on LinkedIn®
Description

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.


Katie O.
KO
Overview Provided by:

Recent Stripe Billing Reviews

EG
Eric G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Stripe has been very good for our business"
Easy to use and integrates with most online tools and services. Highly flexible to handle single transactions or reccuring subscriptions.
Mansoor J.
MJ
Mansoor J.Small-Business (50 or fewer emp.)
0.0 out of 5
"They will confiscate your funds and close your account with any real reasons or explanation."
Very widely accepted and has a lot of integrations.
Linh V.
LV
Linh V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Stripe Billings is a user-friendly software/ platform."
Is takes a short time to learn how to use Stripe billings and master the software.
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Stripe Billing Media

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Stripe Billing Demo - Stripe+Screenshot.png
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Stripe Billing Demo - Stripe
Stripe
Stripe Billing Demo - Stripe
Stripe
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Have you used Stripe Billing before?
Yes

Video Reviews

124 out of 125 Total Reviews for Stripe Billing

4.4 out of 5
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Stripe Billing Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Stripe BillingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
EG
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Billing?

Easy to use and integrates with most online tools and services. Highly flexible to handle single transactions or reccuring subscriptions. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

While we have never had issues, it is worrying to read about accounts beeing frozen or shut with little recourse. Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

Stripe allows us to create invoices and sell online. Review collected by and hosted on G2.com.

Mouhsine D.
MD
Company Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Stripe Billing?

Easy to use and very easy to integrate with whatever platform you are using, including WordPress, WooCommerce. also to mention the dashboard is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

I have an LLC, and I'm offering digital marketing services. After I used my account for a month with a 0% refund dispute, they shut down my account, saying that my business is considered high risque without explaining any further, and they held my $4K for 120 days. Speaking to customer support was a waste of time as they won't help. The weirdest part is that my friend with the same business model uses stripe without issues.

The second time. I wanted to integrate it with my real estate website. And they shut down my account in 2 months of use and with 0% refund dispute, saying business is also considered high risque, this time they hold $7k for 120 days.

On releasing my funds, they started to change the date and said they were conducting further reviews... Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

processing card payment Review collected by and hosted on G2.com.

Mansoor J.
MJ
Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Stripe Billing?

Very widely accepted and has a lot of integrations. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Lack of transparent policies and very shady support practices. No explaination on why accounts are restricted and funds in your account will never be returned. Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

It helps you receive payments for your business transactions Review collected by and hosted on G2.com.

Linh V.
LV
Accountant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Stripe Billing?

Is takes a short time to learn how to use Stripe billings and master the software. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Sometimes, it is not easy to navigate through the site given the many icons on the screen. Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

Stripe Billing helps my company solve the problem of billings and it saves the staff time now. Review collected by and hosted on G2.com.

JB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Billing?

Stripe is awesome and handles all our company billing. It's really easy to use for our team and simple to setup all the various different payment arrangements we have for upfront and monthly billing. I've only had to contact support once but they were super helpful and friendly and resolved the issue quiuckly.

We use stripe everyday both internally and also customer facing. It's easy for our team to make requested modifications to any cusrtomers orders and they can even managed their orders themsleves. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

I have occasionly had to contact our web developer when I have not understood the documentation at times but he usually makes quick work of it. Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

Stripe handles the processing of all our customer orders. We use their order forms so that our customers can also purchase directly. And we use it to manage our subscription payments and alert us to the incoming totals each day. Review collected by and hosted on G2.com.

Stephen F.
SF
B2B Email Copywriter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Billing?

Stripe is very simple to use and integrate into a variety of platforms. I run both a merchandise store and my newsletter subscription through it so I run thousands of dollars through their system every year.

It's flexible and has a great dashboard so you can see all transaction details. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

While their customer service is pretty good, I have some concerns. A month ago my store got hit by a card testing attack and it took them days to really address my concerns about having to eat the fees, which hit at the worst time for me causing a number of bank overdrafts.

They did eventually fix it. But it took days longer than it should have. Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

I used stripe for a mix of merchandise, newsletter subscriptions, and sometimes I send a freelancing invoice through them. It works and gives a lot of details about transactions and volume. Review collected by and hosted on G2.com.

Sridevi R.
SR
Online Head
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
(Original )Information
What do you like best about Stripe Billing?

Easy to use. We dont need much of inputs from the portal side. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Call support is not available as like as any other PG website Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

Useful for collecting payments Review collected by and hosted on G2.com.

Mike D.
MD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Stripe Billing?

Subscription management

Payment collection

Metrics and reports

Ability to create payment links straight from the portal

Ability to manage recurring payments with clients saved cards Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

There are too many features only available via coding into a website or commerce solution. The portal is limited.

You cannot create multiple brands under 1 business Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

It is managing my susbscription payments

I am now able to let Stripe look after automatic payment collection

I dont' have to worry about creating invoices in other software Review collected by and hosted on G2.com.

Kayla N.
KN
Customer Success Manager
E-Learning
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Billing?

One of the most likable aspects of Stripe Billing is its user-friendly and intuitive interface. Stripe has managed to make complex billing processes remarkably simple and accessible, which is a game-changer for businesses of all sizes. Whether you're a startup or an established enterprise, the ease of setting up and managing subscriptions, handling invoices, and tracking revenue with Stripe Billing is truly impressive.

Additionally, Stripe offers a wide range of customizable features and tools that cater to the specific needs of businesses. From flexible billing cycles and subscription plans to automated invoicing and dunning management, Stripe provides a comprehensive suite of services that can adapt to your unique business model.

Furthermore, Stripe's commitment to security and compliance is another standout feature. Businesses can trust that sensitive payment data is handled with the utmost care, and Stripe remains compliant with industry standards, providing peace of mind to both businesses and their customers.

Overall, Stripe Billing's combination of user-friendliness, flexibility, and security makes it a top choice for businesses looking to streamline their billing processes and enhance their overall customer experience. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Pricing Complexity: Some users have found Stripe Billing's pricing structure to be somewhat complex. Stripe charges both a transaction fee and a monthly subscription fee, which can vary depending on your business's size and needs. This complexity can make it difficult for businesses to estimate their monthly costs accurately.

Limited Local Payment Methods: Depending on your target market, you may find that Stripe Billing has limited support for certain local payment methods. While Stripe continues to expand its international coverage, there might still be gaps in regions where specific payment preferences exist.

Integration Learning Curve: Although Stripe provides comprehensive documentation and support, integrating Stripe Billing into your existing systems can sometimes be challenging, especially for businesses without a dedicated technical team. This learning curve can be a barrier for smaller businesses or startups with limited resources.

Customer Support Availability: Some users have reported challenges in reaching Stripe's customer support, especially for non-enterprise customers. While Stripe offers various self-help resources, such as documentation and community forums, a more accessible and responsive customer support channel could improve the overall user experience.

Transaction Holds and Payouts: Stripe's fraud prevention measures can sometimes lead to temporary holds on funds or delays in payouts, which can be frustrating for businesses that rely on timely access to their revenue. While these measures are in place to enhance security, they can inconvenience some users.

It's essential to note that these issues may not be deal-breakers for every business, and Stripe Billing remains a popular choice for many due to its overall reliability and feature set. However, businesses should carefully consider these potential drawbacks and assess whether they align with their specific needs and priorities. Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

Subscription Management: Stripe Billing simplifies the process of managing subscriptions for businesses. It allows users to set up and customize subscription plans easily, including trial periods, pricing tiers, and billing frequencies. This streamlines the subscription experience for both businesses and customers.

Automated Invoicing: With Stripe Billing, businesses can automate the creation and delivery of invoices to customers. This reduces the manual effort required for invoicing, minimizes errors, and ensures that invoices are sent on time.

Flexible Billing: Businesses can implement flexible billing models with Stripe Billing, such as usage-based pricing, metered billing, or one-time charges. This flexibility accommodates a wide range of business models and monetization strategies.

Dunning Management: Stripe Billing helps businesses handle failed payments through automated dunning management. It retries failed charges, sends customizable retry emails, and manages the process of updating payment information, reducing involuntary churn.

Revenue Recognition: The platform assists businesses in tracking and recognizing revenue accurately. This is particularly important for subscription-based businesses that need to comply with accounting standards like ASC 606 or IFRS 15.

Global Payments: Stripe Billing supports payments in multiple currencies and provides access to a wide range of payment methods, making it easier for businesses to serve customers around the world.

Security and Compliance: Stripe is known for its robust security measures, including PCI DSS compliance and strong data encryption. This helps businesses protect sensitive customer payment information and maintain trust.

Analytics and Reporting: Users benefit from comprehensive analytics and reporting tools, allowing them to gain insights into their subscription metrics, customer behavior, and revenue performance. These insights help businesses make data-driven decisions.

Scale and Growth: Stripe Billing is designed to scale with businesses of all sizes, from startups to large enterprises. Users can rely on Stripe's infrastructure and services as they grow and expand their customer base.

Developer-Friendly: Developers appreciate Stripe's well-documented APIs and developer tools, which make it easy to integrate billing and payments into their applications and websites.

In summary, Stripe Billing streamlines and automates various aspects of billing and subscription management, offering users the benefits of increased operational efficiency, improved revenue management, enhanced customer experience, and the ability to scale their businesses globally while maintaining a strong focus on security and compliance. Review collected by and hosted on G2.com.

AJ
Financial Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Billing?

The simplicity of the system, both for me as a vendor, and for my customers. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

I cannot say I have any dislikes. Security (MFA; OTP's etc) can be annoying, but I realise they are necessary in this day and age. Review collected by and hosted on G2.com.

What problems is Stripe Billing solving and how is that benefiting you?

It allows me to automate recurring invoices. We rent out equipment, sometimes for long periods, and bill monthly. With Stripe Billing, my customers can receive and pay invoices without me having to lift a finger. Review collected by and hosted on G2.com.

Stripe Billing