19 Stedi Reviews
While most EDI companies will constantly tell you they're the best simply because they have 20 years of experience, Stedi SHOWS they're the best by guiding you through the entire process. They're not just a software company but they're a reliable team who can guide you through the process.
I went from not knowing what EDI was to embedding an EDI flow within our software in just a few weeks. Review collected by and hosted on G2.com.
The team is incredible and the tool they've built has been built to address most use cases of EDI. What this means though is that it's still pretty complex to learn and get onboarded. However, I believe their customer support and onboarding more than helps with this. Review collected by and hosted on G2.com.
Great product and API documentation that made building out our integration much easier. As someone who had barely any knowledge of EDI before working with Stedi, I appreciated the wellspring of knowledge from the Stedi folks and their docs, blog posts, etc.
Their customer service is unrivaled. They were proactive in helping us get set up, offering to handle some of the more tedious but necessary steps, and walked us through all of the different components needed for integration and implementation. They have also continued to keep us informed of any updates and upgrades, and have been prompt and responsive whenever we run into any issues. Review collected by and hosted on G2.com.
As the company and product evolves, the shape of the integration has changed and has required us to update our integration a couple times. However, we are always given advance notice and a lot of support in the process. Review collected by and hosted on G2.com.
There are many aspects of Stedi that are fantastic, but the selling point for us was their amazing customer support. Seriously. Our team was on a very short timeline for a new client and Stedi helped us not only meet the deadline but finish the work sooner.
Their team has been nothing but helpful and knowledgeable for the entirety of our project. They are always willing to help and will go the extra mile to make sure we get what we need.
The platform is easy to learn and navigate. In comparison to many other competitors out there, Stedi provides a user friendly platform for a low price. Review collected by and hosted on G2.com.
There were several features that our client requested from us that Stedi wasn't able to support initially. However, they were quick to provide us with alternatives and workarounds and added several features to the roadmap for future release. Review collected by and hosted on G2.com.
Stedi balances a very user friendly experience and self serve tools with hands on support. Our contacts at Stedi consistently help us strategize how best to approach our new EDI projects. They are experts; This is evident in how they have designed their product and how they have supported it's integration with ours.
Our engineering team was tasked with integrating with Stedi within a fairly short timeframe, and we were able to get everything set up in record time. Typically, an EDI integration project would make everyone involved sweat, but Stedi has streamlined this process to the point of painlessness. Our team continues to be happy in our partnership with Stedi. Review collected by and hosted on G2.com.
At points, we have run into use cases or EDI nuances that are not covered by Stedi. In spite of this, the Stedi team is quick to communicate where a feature sits on the roadmap (and often accellerate it). This transparency has been crucial for us to hit deadlines. Review collected by and hosted on G2.com.
Stedi is very developer friendly and comes with a lot of things out of the box (including example files and schemas) that make developing EDI integrations just as easy as API integrations. Their platform is improving almost weekly, and the team does a great job of sharing their roadmap.
They have the best customer support, and very smart engineers who are familiar with the wide range of EDI challenges that come up in the real world.
Other platforms we looked sell solutions that are much more expensive, custom, and oriented towards a sort of "IT buyer". Stedi is built for API-native engineers who don't have to know much about EDI to start. Review collected by and hosted on G2.com.
It would be really nice if they had consolidated invoices. Review collected by and hosted on G2.com.
There's a long list of what I like best about Stedi, but the absolute top of the list if the Stedi team themselves. This can be summed up with: Best in class in customer support. My company is a lean startup that moves extremely fast and the Stedi platform and the Stedi team enable us to work through 10+ EDI integrations concurrently, with new partners, in a month. The amount of institutional knowledge and experience that the Stedi team brings to the table is complimentary to an amazing UI & Product. Personally I'm in the Stedi UI everyday working on new partnerships and existing partnerships. Review collected by and hosted on G2.com.
Stedi takes care of 95% of features my company needs to conduct quick EDI integrations. The other 5% need to be queued into Stedi's development roadmap. When we need a feature that encompasses this 5%, Stedi is quick to give us a timeline on when it will be available and goes out of their way to recommend alternate approaches to working around the feature set and getting the integration accomplished. Review collected by and hosted on G2.com.
Stedi has made working with EDI as easy as importing an SDK. Excellent customer service as well - we've had many discussions with the Stedi team that have helped us meet our requirements, and learned a lot by using their platform Review collected by and hosted on G2.com.
If you are not technical, or work with a legacy technical stack, you may not find it as easy to get started using Stedi. But probably most people working on integrations are going to be technical. Review collected by and hosted on G2.com.
What I like best about Stedi is the speed with which I can onboard new trading partners and customers. Review collected by and hosted on G2.com.
There's not much that I dislike about Stedi, because I know any time there is an area for improvement or simplification Stedi is on it. Review collected by and hosted on G2.com.
Stedi is intuitive and very powerful. It allows your to speed up implementation times greatly. Customer support is direct and extremely helpful. Review collected by and hosted on G2.com.
Nothing specifically - they are continuously improving their docs, which is great. Review collected by and hosted on G2.com.
