[ Square ... Reviews ](https://www.g2.com/products/square-point-of-sale/reviews) [ Square ... Reviews ](https://www.g2.com/products/square-point-of-sale/reviews) # Square Point of Sale Features ##### ## Contract Management Platform Features (10) Contract Creation Users can create new contracts within the platform using built-in document creation features. Contract Templates Create and access templates with to streamline contract creation, taking advantage of pre-written contract clauses and fields. Contract Editing Relevant contract stakeholders can edit, compare, and revise multiple versions of contracts. Contract Attachments Additional information, such as images, memos, and invoices, can be attached to contracts as supplemental resources. Contract Collaboration Internal and external users are able to collaborate on contracts through a shared web portal with messaging features. Approval Process Contract approvals processes can be streamlined, so that departmental workflows are integrated logically into the system. Notifications & Reminders Receive notifications and schedule reminders with alerts according to contract milestones. Contract Database Contracts can be stored in a central online repository with built in search capabilities. Integrations / APIs The contract management platform can integrate with CRM software to associate contracts with customer records, and with CPQ software to feed calculated quote details into the contract. Reporting & Dashboards Enable standard and ad hoc reports of contract statuses and timelines, and access live overviews of contract activities. Show More ##### ## Operations (2) Optimized Business Operations Optimizes business operations across multiple channels Data Synchronization Creates a single data repository of inventory and customer information Show More ##### ## Inventory (3) Order Fulfillment Streamlines order fulfillment and processing Catalog Management Optimizes product copy, images, and information Product Intelligence Monitors and updates product/inventory data, pricing, and availability to stay up-to-date Show More ##### ## Platform (4) Regulation Compliance Ensures product listing and order fulfillment complies with online retail regulation Multichannel Publishing Publishes products and services to desired channels Accounting Reports Reconciles orders, sales, and settlements across multiple channels Marketplace Integration Integrates with third-party online marketplaces Show More ##### ## Processing (3) Internationalization Allows products or services to be sold internationally Order Management Automates and manages orders, sales, shipping, and returns Scan and Ship Scans products or services before shipping to ensure accuracy Show More ##### ## POS (5) Credit Card Payments Processes credit card payments either within the platform or using an outside processing company. Barcode Scanning Allows users to scan barcodes to obtain pricing and item information when checking out a customer. Hardware Integration Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more. Price Adjustments Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. Receipts Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt. Show More ##### ## Marketing (2) Loyalty Programs Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons. Email Marketing Uses email to send marketing material to customers such as coupons, special offers, and more. Show More ##### ## Administration (10) Inventory Management Tracks inventory in real time as purchases are made so users are aware of the need to restock. Employee Management Schedules employees, tracks productivity, and allows for multiple user profiles. Reporting Provides users with reporting on key data such as sales, inventory, revenue, and more. E-commerce Integration Connects with an online store to either track inventory sold online or process online payments. Menu Building Creating a menu within the platform for servers to input orders or for online ordering. Inventory Management Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage. Employee Scheduling Tools to create work schedules for your employees. Accounting Tracking revenue and expenses within the platform. Reporting & Analytics Reporting and analytics on a variety of data and metrics. Loyalty Management The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. Show More ##### ## Meal Service (4) Payment Gateway The ability to proces credit card payments within the platform. Check Adjustment Adjusting or splitting checks to reflect discounts or refunds. Kitchen Tickets The ability to send order tickets to the kitchen to either be printed or appear on a screen. Takeout & Delivery Tools to help create an online ordering service for delivery and takeout. Show More ##### ## Billing (4) Automation Ability to create and send invoices automatically at predefined or custom frequencies. Consolidation Consolidate invoices so customers can make one payment for multiple bills. Adjustments Adjust invoices to handle exceptions and correct errors. Blacklisting Allows users to temporarily or permanently block potential fraudsters. Show More ##### ## Dunning (3) Collections Assists users in collecting payments for unpaid invoices. Dispute Management Manages disputes regarding billing and payments. Escalation Define escalation processes to suspend service for unpaid invoices. Show More ##### ## Performance (3) Packages Track the financial performance of various types of packages. Discounts Identify the impact of special pricing and discounts on revenue. Plan Changes Monitor plan changes such as upgrades and downgrades, or cancellations. Show More ##### ## Platform Basics (2) Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Show More ##### ## Back Office (4) Accounting Tools to track financial data on a day-to-day basis, both incoming and outgoing. Employee Management The ability to manage employee schedules, payroll, or onboarding. Analytics Analysis of data collected by the platform in order to glean usable business insights. Inventory Management Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked. Show More ##### ## Front of Office (4) POS Tool to place customer orders and collect payment. Table Management The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive. Kitchen Ticketing Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. Reservations The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. Show More ##### ## Platform Data (1) Dashboard Has a centralized dashboard for users to interact with Show More ##### ## Features (6) Standalone Booking Application is its own calendar, booking, and reminder system. Integrated App The software uses data from CRM, calendar, or another application to generate reminders. SMS Reminders are sent via text message to a mobile device. Email Reminders are sent via email. Voice Reminders are sent via automated phone call. Confirmation and Cancellation Recipient is prompted to confirm, cancel, or reschedule the appointment Show More ##### ## Reporting (6) Dimensions Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts Deferred Revenue Tracks revenue for goods or services that have yet to be collected Revenue Recognition Accurately determines and reports the accounting period when revenues are recognized Status Reports on the status of invoices or payments Customer Credit Run reports on customer credit History Tracks all transactions, from issuing invoices to payment reminders to receiving payment Show More ##### ## Bill Generation (3) Templates Provide standard invoice templates that can be customized by users Digital Billing Ability to convert invoices to digital formats such as PDF Recurring Billing Automatically generates invoices at pre-defined time intervals Show More ##### ## Bill Processing (3) Consolidation Allow users to consolidate multiple invoices into one Batch Invoicing Ability to create multiple types of invoices Management Manage invoicing for different types of products or services Show More ##### ## Integration (6) Accounting Provide integration with accounting and financial management software Payments Integrates with other payments software ERP Deliver integrations with accounting modules of ERP systems Accounting Easily integrate with accounting tools E-commerce Easily integrate with e-commerce tools to enable online sales Multi-store Allows integration with stores at multiple location Show More ##### ## Notifications (3) Confirmations & Reminders Ability to send confirmation and reminder emails & texts Appointment Follow-Up Ability to send automated follow-up emails/texts upon conclusion of appointment Scheduling Notifications Receive a notification whenever a customer schedules an appointment Show More ##### ## Settings (3) Time Zone Detection Automatically detects the time zone of both parties to avoid booking mistakes Availability Settings Ability to set preferred availability to ensure appointments are only booked during approved times Blocked Time Settings Ability to block off additional time between appointments for travel or preparation Show More ##### ## Personalization (2) Branding Personalize booking page with custom logos and colors to match branding Links Personalize a booking link to share with customers Show More ##### ## Integrations (8) Multi- Calendar Integration Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. Website Integration Provides the ability to be embedded into websites Payment Acceptance Integrates with payment processing software to accept payment from customers Video Conferencing Integrates with video conferencing tools to allow for virtual appointments Communication Integrates with SMS providers or instant messaging platforms to communicate directly with customers Accounting Integrates with accounting or similar platforms ERP Integrates with ERP systems CPM Integrates with Corporate Performance Management platforms Show More ##### ## Payment (8) Credit Card Payments Integrate with EDC machine and accept all forms of credit cards Loyalty Points Allow payment via loyalty points as a legal tender Digital Wallets Supports payment from all standard digital wallets UPI Payment Allows UPI payment integration Meal Voucher Redemption Allows payment in the form of meal vouchers, to support varied categories of customers Gift Voucher Redemption Enables customers to pay using a gift voucher Cash Payment Address the masses with denomination-based cash payments Installment Payment Provides options to customers to pay on installment Show More ##### ## Checkout (5) Barcode Scanning Speeds up check-out lines with sales through barcode scanning Bills/ e-Receipt Supports printing of bills and sends e-Receipt to customers’ mobile numbers Integration Supports seamless integration with devices like cash drawer, weighing scale, payment gateways, digital wallets and others Order Booking Allows advance order booking for customer convenience Return/Refund Facilitate easy return and refunds in the form of cash or as a direct transfer to a customer’s wallet Show More ##### ## Inventory Management (5) Inventory Control Helps inventory tracking, inventory shrinkage and stock optimization Low-stock Alerts Notifies when a stock for particular product is running low before it runs out Product Categorization Organize and filter inventory based on assigned categories (such as by size, style, or color) Multilocation Inventory Tracking Track inventory levels across multiple store locations Purchase Orders Create purchase order and order stock directly from the system Show More ##### ## Reporting and analytics (4) Monitor Store KPIs Track sales , inventory by category, cost of goods sold, profit margin etc Real-time data Allows visibility into real-time business data and insights remotely Exportable Reports Easily export any report to Excel/CSV, PDF and share a URL Remote Reporting Allow visibility into data from anywhere outside the store Show More ##### ## Customer Management (3) Customer Sales History Enable to see what customers buy across channels and offer service tailored to their needs. Loyalty Management Drive loyalty and ensure customers join store's loyalty program Customer Accounts Create customer profiles and offer special discounts as per their purchase history Show More ##### ## Team Management (5) Employee Tracking Keep track of productivity per time period, employees’ ins and outs Quick Employee Training Allow new staff up to speed in no time and with intuitive learning modules Commission Tracking Enable automated commission tracking and record sales done by each sales representative Employee Accounts and Permission Provides employees with personal accounts to login and assign different sets of permissions to different roles Staff Scheduling Provide a tool to schdule employee shift Show More ##### ## Help and support (5) 24/7 Phone Support Allows reaching out to customer support 24/7 through tollfree number Email and Chat Support Resolve queries through email and chat support Account History Allows saving of all pending or solved tickets in the system Webinars and Session Access to one on one session and free webinars to get started with the product Customer Forum Allows connecting with peers and see how other retailers are using the system Show More ##### ## Transactions (3) Credits Manages credit limits based on customer credit scores, payment history, or other financial metrics Invoices Creates or imports invoices Payments Collects different payment types and manages payment terms Show More ##### ## Workflows (2) Approvals Offers customizable approval processes for all types of transactions Reconciliation Reconciles payments to invoices to ensure matching Show More ##### ## Generative AI (9) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Speech Simulates human-like speech from text inputs. Show More ##### ## Agentic AI - Restaurant Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Contract Management (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Subscription Billing (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Show More ##### ## Agentic AI - Online Appointment Scheduling (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Billing (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Accounts Receivable Automation (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## AI - Accounts Receivable (3) Generative Sends automated messages and reminders, resolves disputes, or does proactive outreach. Responses Responds to basic questions from inbound emails. Predictive Analytics Analyzes past transactions to make a prediction of when future payments are likely to be paid. 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