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Splunk Observability Cloud Reviews - Page 5

Splunk Observability Cloud Suite Overview

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Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,629 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.

Recent Splunk Observability Cloud Reviews

Akash r.
AR
Akash r.Enterprise (> 1000 emp.)
5.0 out of 5
"Best tool for monitoring the events"
It provides matrices and traceswith logs where debugging become more easy to
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Splunk Observability Cloud Media

73 Splunk Observability Cloud Reviews

4.3 out of 5
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73 Splunk Observability Cloud Reviews
4.3 out of 5
73 Splunk Observability Cloud Reviews
4.3 out of 5

Overall Review Sentiment for Splunk Observability CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
Product Reviewed: Splunk APM
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk APM?

Log review, pattern search, alert, dashboard, statistics. The performance is very good. Relatively easy to teach yourself to use. Review collected by and hosted on G2.com.

What do you dislike about Splunk APM?

Can be cumbersome when editing the date/time range. User and role management can be challenging depend on how things were setup. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk APM:

Great tool to have when you need to consume logs for monitoring, troubleshooting, reporting. Review collected by and hosted on G2.com.

What problems is Splunk APM solving and how is that benefiting you?

System monitoring. Troubleshooting. The best part is pattern search as it can expose linked transaction/data issue across multiple systems. Review collected by and hosted on G2.com.

laura c.
LC
IT Specialist
Information Technology and Services
Enterprise(> 1000 emp.)
Product Reviewed: Splunk APM
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk APM?

Excellent software through which we can search and analyze all our IT infrastructure sitting at a single place. It has an excellent customer support and the user community is really healthier. Absolutely neat and simple product. Monitoring work is simplified in the presence of lots of plugins. It provides users with wide range of information. After configuring, one can easily and quickly detect anything he wants. Most powerful software for analyzing, visualizing, transacting and creating auto alerts immediately. Review collected by and hosted on G2.com.

What do you dislike about Splunk APM?

One of the cons of this software is that it is quite costly. Sometimes this software takes quite long time in loading but this is a minor issue that can be resolved. Another limitation is that as it is complex so it is not suitable for larger systems. It needs some improvements. Review collected by and hosted on G2.com.

What problems is Splunk APM solving and how is that benefiting you?

Useful product for businesses, must give it a try. Splunk Cloud let us manage the infrastructure in outstanding ways. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise(> 1000 emp.)
Product Reviewed: Splunk APM
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Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Splunk APM?

It is fast, simple and can track any details in Log just like Thanos's Snap. Review collected by and hosted on G2.com.

What do you dislike about Splunk APM?

I am not sure if any one will dislike SPLUNK. But yea sometime it takes time to show the home page. Otherwise it rocks. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk APM:

Any organization now-a-days should use this tool. It saves time to analyse the logs, shows trend of application health clearly. Execute any query with out any delay. Review collected by and hosted on G2.com.

What problems is Splunk APM solving and how is that benefiting you?

It gives real time data, shows the trend, track the health of web services.

It has a scheduler as well, which can send Application health details.

And it shows 30 days, 60 days even an old year data with out any delay. Review collected by and hosted on G2.com.

Carlos Eduardo P.
CP
Coordenador de projetos
Internet
Enterprise(> 1000 emp.)
Product Reviewed: Splunk APM
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk APM?

The facility to index logs in format key-value and the easy way to create monitoring dashboards.

The team responsible for monitoring learned to use the tool very fast. :D Review collected by and hosted on G2.com.

What do you dislike about Splunk APM?

Expensive tool, you need to pay for indexed log volume/day. Review collected by and hosted on G2.com.

What problems is Splunk APM solving and how is that benefiting you?

For us the tool allowed to have the real time monitoring of ours transactions. Because of that now we can make decisions very fast. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Product Reviewed: Splunk APM
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk APM?

The best part about Splunk Cloud is the online community and support that the Splunk team provides. Any question you have can be answered by an expert in their online board in just minutes. Review collected by and hosted on G2.com.

What do you dislike about Splunk APM?

I'm not a huge fan of the non-customizable UI in general of the Splunk platform. It can be difficult to customize the design component. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk APM:

Make use of the online community! It's really great. Review collected by and hosted on G2.com.

What problems is Splunk APM solving and how is that benefiting you?

Analyzing metrics from business analytics using Splunk with data storage in the cloud. It's given us great data analysis tools and data visualization! Review collected by and hosted on G2.com.

John R.
JR
Director, Technical Operations
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splunk Infrastructure Monitoring?

Their visualizations of all different kinds of data are great. Their pricing model (data points per minute) really shows that they understand SaaS customers. This helps me manage spend by choosing what metrics I report and how often.

SignalFlow has been very useful for more complex charts. Their recent improvements to detectors is very welcome. We use a long list of their integrations (redis, mongodb, ES, C* and more) are great. They open-source the collected plugins which allows us to make local changes.

Like us, they are growing and looking to provide more and more features. We plan on using many of these new features as they are released / mature. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

The occasional "Down for Maintenance" pages (~2x / month) that require me to reload all of the wall-mount displays in the office. Occasional (less and less frequent) obviously bad data in charts. Usually fixed by a page reload.

I still wish for more flexibility / features for building and reusing charts and dashboards, but they have implemented a lot of our requests. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

Use them. Plan to invest the time in getting metrics to them correctly. We had much better luck sending application metrics directly from our app than going through statsd to collected first. We still send host-level metrics from collected. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

I run operations for a globally distributed (5 AWS regions) CAD SaaS. We use SignalFx for all of our operations monitoring plus a subset of our application (user behavior) metrics. We were very early customers of SFx and replaced Datadog with it. Our first year with them (2015) was a growth year for both of us. There were a bunch of problems in the beginning, but they have been great to work with and have really hit their stride in the past year.

As our service has grown, we have used SFx to grow with us. We are able to rapidly respond to service issues and get insight into how our application is performing and being used. Review collected by and hosted on G2.com.

Tim R.
TR
Senior Devops
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splunk Infrastructure Monitoring?

While the product is excellent I have to say that what I like the best has been the top tier customer service. Every time I've had any kind of issue or question they have been quick to respond, polite, engaged, and actively seek to ensure I'm totally satisfied and everything is working.

They've also been very receptive to feedback and many of my suggestions have made it into the product. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

I wish it was easier to turn off metrics that I've got wired up to alerts. This doesn't come up often for me: mainly when I'm decommissioning a server. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

It's very easy to get started. If you're using AWS you can just connect your accounts. If you've got something else, you can just install collectd and use the default plugins. This gives you a decent baseline that you can build on. The real magic comes when you spend the time to understand how to make use of the analytics in tandem with working up custom stats with statsd (baked into collectd). Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

While we've used SignalFX for a lot of the standard system monitoring, the real win has come from a deep integration with one of our main applications. It's allowed our support personnel to more proactively reach out to our customers when they are having issues. This in turn has led to our customer base seeing us as more on top of things. Big win and has helped with customer retention and satisfaction. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Product Reviewed: Splunk APM
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk APM?

Ability to collect and index data and then performing search and analyze the data with ease. Review collected by and hosted on G2.com.

What do you dislike about Splunk APM?

I feel Splunk dashboard for visualization could have been better with more customizable options and widgets. Review collected by and hosted on G2.com.

What problems is Splunk APM solving and how is that benefiting you?

We use it for monitoring of our application servers. Alerting helps us to quickly come to know about any issue. Review collected by and hosted on G2.com.

Aaron "Checo" P.
AP
Product Manager
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Infrastructure Monitoring?

Integrations and customizations with SignalFx are relatively easy, and the support provided by their teams is second to none. Since adopting SignalFX, we haven't seen any noticeable downtime events or impactful service interruptions, the company is responsive to feature requests and bug reports, and our own teams love the functionality of the SignalFX site. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

There are a few minor limitations that really fall into the "would be nice" category in terms of urgency. Graphs and detectors cannot process more than 10,000 metrics (or hosts) at a time, alerting is limited to a single condition (instead of "alert when you see 'x' AND 'y' conditions concurrently"), and a few other features we'd like to see are missing, BUT solutions to all of these concerns are in their roadmap, so we're not overly concerned about them. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

Definitely review and understand the features of other competitor products. If a sorely-needed feature is available elsewhere, just let SignalFx know. They're eager to enhance their product as needed, and otherwise have a rock-solid product with a phenomenal team to support it. I do recommend investing in a Field Architect, at least for your first year, if you have a complex integration and can afford it. Not only are they an advocate for the changes you need, they can help make sure you're getting the most out of the product and that you're holding yourself accountable to delivering the value you've promised your own stakeholders. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

Our in-house monitoring service was having difficulty supporting the scale of our platform, it was generating too much alert noise, it had a very limited feature set, and it was so inadequate that new teams at our company were forced to each use different monitoring systems for their own services. We were also blind to the magnitude of issues across our platform.

With SignalFX, we were able to immediately identify several platform-wide issues that we had absolutely zero knowledge about beforehand, and we realized than an entire fleet of instances we had provisioned were going unused. We've since resolved all of those issues, saving over $1 million per year, and we've consolidated all of our monitoring services onto SignalFX. It is now used by half our company so we can all solve problems faster, and we've used it for our newest customer-facing feature! Review collected by and hosted on G2.com.

Elias S.
ES
Technical Lead
Internet
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splunk Infrastructure Monitoring?

SignalFx offers an extremely powerful paradigm, which really lets you analyze your data. It's pretty straightforward to ingest tremendous quantities of data, and then slice it on the fly however you want. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

The UI/UX are really really terrible, and need work. In particular, there are some pretty critical gotchas related to how timeseries are aggregated for display over long intervals (called rollups in their nomenclature) that aren't well exposed, and related to setting up detectors as realtime for alerting (called max delay in their nomenclature). Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

Be prepared that while the tool is tremendously powerful, you'll need to invest in tooling to cover some weaknesses in their UI (non-power users will feel lost) Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

Ingesting metric data for monitoring a microservice environment, alerting on anomalous events in said environment Review collected by and hosted on G2.com.