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Splunk Real User Monitoring Reviews & Product Details

Verified User in Telecommunications
IT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

Splunk's powerful search capabilities allow for in-depth analysis of massive datasets. Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

Splunk can be quite expensive, especially for large-scale deployments and heavy usage Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

Improved User Experience: Faster load times, smoother interactions, and fewer errors lead to higher user satisfaction and loyalty. Review collected by and hosted on G2.com.

Splunk Real User Monitoring Overview

What is Splunk Real User Monitoring?

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Splunk Real User Monitoring Details
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Product Description

Full visibility into end-user experience Identify and eliminate customer-facing issues across your entire architecture faster.


Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,769 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


CR
Overview Provided by:

Recent Splunk Real User Monitoring Reviews

RK
Rajesh khanna K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Splunk monitoring tool experience"
Splunk makes our work easier to monitor all the server's status.
Verified User
I
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"A Powerful Tool for Data-Driven Insights"
Splunk's powerful search capabilities allow for in-depth analysis of massive datasets.
Sagar G.
SG
Sagar G.Enterprise (> 1000 emp.)
3.0 out of 5
"Okay.... But need improvement"
Customer Support for Splunk (not just for RUM but overall) is great..
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Splunk Real User Monitoring Media

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11 out of 12 Total Reviews for Splunk Real User Monitoring

4.4 out of 5
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Splunk Real User Monitoring Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Sagar G.
SG
Senior Software Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

Customer Support for Splunk (not just for RUM but overall) is great.. Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

When we were moving away from app dynamic, we had two options in mind - Splunk & Datadog. We were already using Splunk for Log Monitoring, so we thought of going with the same for IT infra monitoring & RUM... But, we quickly realise Datadog was better option for us.

Ease of installation, better UI (my own preference) , and much more options to play with , gave Datadog edge over Splunk...

We still use Splunk for log monitoring, but IT infra monitoring and RUM is handled by Datadog for us.

There was some pricing issue as well (if I'm remembering correctly. But maybe I'm mistaken)... Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

So, for the breif time we used Splunk RUM, it did help us with solving few SUP / Client reported cases. It also helped in getting info on which page users were spending more time.. Review collected by and hosted on G2.com.

Susan C.
SC
Network System Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

I like that it gives us comprehensive visibility into the real user experience by capturing and analyzing data from actual user interactions. This helps us to identify performance bottlenecks quickly and figure out areas ofimprovement across the entire application stack.

It makes it easy to detect issues as they occur, allowing us to respond quickly and effectively before users are significantly impacted. It helps in identifying errors, anomalies, and slowdowns that may not be caught by synthetic monitoring alone Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

Like other splunk products, splunk RUM is not easy to setup and use. It has a steep learning curve. Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

By identifying and fixing issues quickly, we can ensure a better experience for our users, which can lead to increased satisfaction and retention.

Splunk RUM gives us the ability to correlate frontend and backend data means that issues can be identified, diagnosed and resolved faster, this helps in reducing downtime and improving operational efficiency. Review collected by and hosted on G2.com.

Tracy H. J.
TJ
Mobile Application Developer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

I appreciate that I can track end-user activity throughout an entire session from start to finish. This capability allows me to analyze user behavior and identify any errors or issues they may encounter. With Splunk RUM, it's straightforward to pinpoint and resolve problems that impact the user experience. The comprehensive view of user sessions helps in quickly identifying and addressing any misconfigurations or errors. Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

No serious problem or setbacks with this solution but I hope they'll inroovw the user interface. Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

It has allowed us to view and fully analyse usee behavior and activity on Hich has made it possible for us to detect any user issues and improve their experience.

It has made it possible for us to serve our users and clients better by monitoring and improving their experience on our platforms.

Has made it possible for us to understand how our application performs under different loads, RUM helps with us to do correct capacity planning, ensuring that our infrastructure can handle peak user traffic without degrading the user experience Review collected by and hosted on G2.com.

RK
Senior Product Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

Splunk makes our work easier to monitor all the server's status. Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

Splunk is very user friendly but when comparied with other monitoring tools the pricing model is high. Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

On real time it is not easy to monitor all servers and the performance of the servers.

Splunk makes it easy to monitor the servers and we can create a dashboard based on our requirements.

The graphs gives clear pictures to analyze the load frequency on the servers. Review collected by and hosted on G2.com.

Apoorva a.
AA
Information Security Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

This helps in improving application performance, and system health and also detecting issues like slow load times or any transaction failuresand it also gives quicker resolutions. Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

I feel their price can be a bit low, when compared to others, this feels high Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

In my role as a Senior Security Analyst, I used this splunk real user monitoring and it helped me to track the users and also it alerts the users if any issue araises Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

It's a great way to track real usage metrics from our production systems. Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

Can be a little complicated to use for non-technical members. Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

Understanding our user workflows. Review collected by and hosted on G2.com.

Ma Carmela  S.
MS
Customer Due Diligence Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Splunk Real User Monitoring?

it gives detailed insights for our co employees to improve out overall performance. Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

well setting it up is a bit of a hassle. since i dont know lots of the technical terms. Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

it solves human error on properly interpreting surveys and it consumes a lot of time compared to using the splunk for automation. Review collected by and hosted on G2.com.

Rahul R.
RR
SOC Operation Head
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

Complete user activity and session view for any issue or misconsifiugration or error, this enable to identify and resolve the problem at quickets Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

Did not find any complaint, however user interface could be little more Upgraded Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

User activity monitoring end to end and identifying and resolvinf the issue at earliest Review collected by and hosted on G2.com.

Abinaya M.
AM
SOC Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splunk Real User Monitoring?

Since the user interface is so simple, even users with little experience may begin immediately with their work. I also like, data can be collected from multiple sources and very quickly integrated for analysis and montioring Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

There aren't any complaints from me because I was able to reach my goals with this software. Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

We are able to achieve 24/7 security monitoring/protection from malicious activities and attacks irrespective of the fact that we have a large number of physical devices and security devices that need to be monitored for auditing and compliance purposes. Review collected by and hosted on G2.com.

BA
Cyber Security Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Splunk Real User Monitoring?

Real user monitoring offers a comprehensive view into customer experience abd up/down time monitoring. Understanding and optimizing user experience and alerting administrators to issues and ultimately achieving business objectives. Review collected by and hosted on G2.com.

What do you dislike about Splunk Real User Monitoring?

Expensive with the large data volumes.

Optimizing searches for speed ia more art than science. High learning curve require more training for the employees and sometimes it is co fusing. Review collected by and hosted on G2.com.

What problems is Splunk Real User Monitoring solving and how is that benefiting you?

It is a very good solution for monitoring data and the best part is everything is in real time and if any problem arises so thanks to its alerts and notification system to get to know as fast as possible. Review collected by and hosted on G2.com.