Splashtop Pros and Cons

What I like best about Splashtop SOS is its fast, reliable remote access, which allows me to troubleshoot and provide support in real-time with minimal lag. The interface is easy to use, even for non-technical users, and the connection quality is consistently high, making remote support seamless and efficient. Review collected by and hosted on G2.com.

The only downside to Splashtop SOS is that some advanced features, like file transfer and multi-monitor support, are available only in higher-tier plans. It would be great to have more of these features included in the basic package to provide even more value for users needing comprehensive support. Review collected by and hosted on G2.com.

I experience very low latency with Splashtop. My favorite service is audio streaming, it works great! Review collected by and hosted on G2.com.

I have no dislikes. I have tested and used RustDesk, AnyDesk, TeamViewer and Splashtop works best for me! Review collected by and hosted on G2.com.

Splashtop Business Access makes it easy to remote into my primary network from any location! Splashtop Business Access was very easy to implement! The speed of the connection is always very fast. I use the system often and Splashtop Business Access makes it very easy to login and it provides quick access. Updates are automatic so the system is always current. I find it the BEST tool for my business as an HR Consultant with many clients in many locations across the country! I have never had to use Customer Support because of the reliability of the system. I highly recommend Splashtop Business Access for business. Review collected by and hosted on G2.com.

There is nothing to dislike about Splashtop Business Access! Review collected by and hosted on G2.com.

I have found Splashtop SOS to be much less complex for the end user. This is critical, because at the time a user needs on-demand support, it's typical that they are in some degree of distress and don't want to be bothered with a complex download and installation process. It also works great for mobile devices; I feel that Splashtop has it all over its competition in this regard. Review collected by and hosted on G2.com.

There's only one negative I can think of and it's not really anything the Splashtop folks can fix. When Splashtop SOS is installed on a Mac, Apple's security configuration is such that the end user has to go through a few gyrations to permit screen access and remote control. To a non-technical user, this can be confusing. Review collected by and hosted on G2.com.

There's a lot to like about Splashtop Business Access. Mostly, I like the reliability - connections are there when you need them. I also like the speed and quality of the connections. And... there is a variety of ancillary products (e.g. SOS) that enhances the value of the products and services. Splashtop is also a good value, especially when compared to other products, like Teamviewer. I've been a Splashtop user since the company started and I don't think anything would get me to switch. Review collected by and hosted on G2.com.

There are no glaring deficiencies in the Splashtop Business Access product. Prior to the latest versions, updates weren't alerted automatically (for the Business Access Product or the "Streamer"),,, but, for the past year or so, updates are alerted and easy to install. And... they keep adding features (e.g. copy and paste with the clipboard, instead of requiring "File Transfer") that save time. Review collected by and hosted on G2.com.

The program is very functional and quite useful. The support is quite responsive -- I've received personal help with a problem I had with one machine.

I use the remote computer settings button, to see what the status is before I log in. I also use the remote version update for splashtop streamer.

One great feature that was recently added was showing dual screens simultaneously, side by side. This is a great improvement. When I access a dual-screen machine from a dual-screen. Great feature.

The fact that I can access any number of machines is a real plus.

I have used splashtop for many many years, and it has been an even better program than the previous one I was using.

Great program!

Blessings and thanks! Review collected by and hosted on G2.com.

I don't even dislike the fact that I have to pay for it. It is such a great value! Review collected by and hosted on G2.com.

My team and I use Splashtop Business Access as a remote file sharing and backup solution. We can all access the host computer without issue and keep our files up to date via file transfer. It's a very reliable solution. Review collected by and hosted on G2.com.

One recent change I don't care for is found in the file transfer window. I had come to rely on the contents of both lists to be the same size so I could quickly compare the lists. Recently, the size of the text is slightly smaller in the server side and I have a harder time comparing the contents of both my local computer and the remote server. Review collected by and hosted on G2.com.

Splashtop makes it easy for me to assist my clients in real time. I work with several people who struggle with technology; Splashtop allows me to log in and handle issues for them quickly and without frustration. It's easy to install and I especially like being able to transfer files and print directly from my client's computer. Review collected by and hosted on G2.com.

I have been using Splashtop for several years and I have no complaints. If you do run into issues, support is quick and thorough. Review collected by and hosted on G2.com.

We've been using Splashtop Business for over 10 years. It is a reliable and affordable product that allow me to share my computers with my remote employee. I also access my main business computer while I'm traveling. I marvel every day about how awesome this product works. I switched from gotomypc and I've never looked back. Review collected by and hosted on G2.com.

I have no complaints about this product. It fits my needs and is so affordable! Review collected by and hosted on G2.com.

Easy way to see all computers connected at one transfer files without having to remote in fully to the computer Review collected by and hosted on G2.com.

Nothing I could dislike about it works amazing Review collected by and hosted on G2.com.