Splashtop Autonomous Endpoint Management Reviews & Product Details

I like that Splashtop Autonomous Endpoint Management is a one-stop shop for me to review all my inventory. I can see which user has access to what PCs and check up on their updates and patch scheduling. Doing all of this from one portal makes it super convenient. It's also more up to date than our other inventory tracking software, so I can easily see which PCs are actively being used. The functionality aligns exactly with what we were looking for, and since we were already familiar with Splashtop for remote management, the transition was extremely seamless and easy. Review collected by and hosted on G2.com.

I don't have a lot of input on that. Definitely just see more endpoint information, and control features would be nice. Review collected by and hosted on G2.com.

For roughly the same cost as the Business Support Premium plan we had, upgrading to AEM gave us better control over Windows updates. I also appreciated the ability to update third-party software as well. Review collected by and hosted on G2.com.

I haven’t found any downside to AEM compared with the Support Premium Plan. It’s the same great remote tool, just with a few added bonuses. That said, it would benefit from a clearer explanation of the difference between Update Endpoint Policies and Scripts and Tasks, since those also include Windows updates. Review collected by and hosted on G2.com.

Setting up and managing the platform is simple, thanks to its intuitive interface that allows for easy navigation. Remote access remains stable and responsive, even when using slower connections. The platform offers a robust set of features for monitoring and maintaining endpoints, requiring little manual effort. Regular updates ensure the tool stays secure and functional, all without causing any disruptions. Whenever issues come up, customer support is both responsive and helpful. Review collected by and hosted on G2.com.

The reporting and analytics features would be more useful if they offered greater customization for in-depth insights. While the mobile app is functional, it would be improved by the addition of more advanced management options. I have also noticed occasional minor delays when switching between several remote sessions. Review collected by and hosted on G2.com.

I really like that Splashtop Autonomous Endpoint Management is cost-effective and integrates well with Splashtop itself, so it doesn't feel like a third-party product just stitched in, unlike some competitors. It works really well and I haven't had any problems with it yet. I also appreciate that it lets me go to one place for everything I need to do, like checking inventory for upgrades, ensuring patches are good, or pulling reports, without having to switch to a different vendor. It's pretty much my one-stop shop. The initial setup was very easy since I was already using Splashtop, and it was on as soon as I provided my credit card. Even though there was a bit of configuration, it would have worked right out of the box. Review collected by and hosted on G2.com.

I have seen some patches that say they failed to be deployed, but they actually are deployed, or there's a newer version installed that should supersede the patch it's trying to deploy. Additionally, I would like the ability to specify what software should be on a group's computers, like a provisioning system. It would be nice if I could just set it so a particular group always gets specific software, and when I add someone to that group, it immediately starts pushing those patches or software. Review collected by and hosted on G2.com.

I really appreciate that with Splashtop Autonomous Endpoint Management, I don't have to worry about connecting through a VPN to access endpoints, which is a huge feature I like. I also like that it alerts me when devices are online or offline, and although many remote devices do this nowadays, the fact that I don’t need to use VPN apps to install the agents and access devices is a huge plus. Setting it up was pretty easy and navigating around is straightforward. There are lots of things you can do with Splashtop, which I appreciate. Review collected by and hosted on G2.com.

I think Splashtop Autonomous Endpoint Management should work on the ability to run commands offline when devices are offline. There should be a script or a feature that allows administrators to run commands or scripts if you cannot reach the device back. It's one area that I think needs improvement. Review collected by and hosted on G2.com.

I really like the automated patch management in Splashtop Autonomous Endpoint Management. It handles Windows and third-party app updates across all our endpoints without any manual effort, which is a game changer. The dashboard is clean and easy to navigate. Additionally, being able to run remote commands and scripts on demand is incredibly useful for our IT team. It's saved our IT team several hours a week and has dramatically improved our security posture. The tool is a massive time-saver and really gives me peace of mind knowing everything is patched and monitored. Review collected by and hosted on G2.com.

The initial setup and agent deployment took a bit of time to get right, but once it was configured it runs smoothly. The reporting could also be a bit more customizable — it would be nice to have more flexible options for scheduling and exporting reports. Review collected by and hosted on G2.com.

I like the reporting in the dashboards because it helps me clearly see what's going on with the computers. It's really helpful that I don't have to log in to each and every computer to see what updates are available. Instead, I get alerts if there's a virus threat or if the virus definitions are out of date, which is nice. Also, I appreciate that I can set configurations so that updates only apply when I want them to. Review collected by and hosted on G2.com.

Sometimes I've had issues with the Windows updates that they apply but then don't report back for whatever reason. It goes in an infinite loop until it finally syncs up and sees that the updates were actually installed. Review collected by and hosted on G2.com.

I like that Splashtop Autonomous Endpoint Management works really well with Splashtop remote access and reports effectively. The integration helps in maintaining as few management tools and surface areas as possible while retaining functionality and impact, which is important, especially with patch management and redressing vulnerabilities. The initial setup was super easy; I just needed to create groups, create policies, and assign them. Review collected by and hosted on G2.com.

I don't like the way Splashtop Autonomous Endpoint Management handles skipping specific versions of patches. It'd be better if it highlighted versions identified as 'problematic' and allowed removing a specific version from enforcement to reduce the impact of poorly patched devices. Review collected by and hosted on G2.com.

I like Splashtop Autonomous Endpoint Management because of the remote connection feature, which is the main reason I use the software. It also notifies me when a computer is down, which is important because if a computer is down, the cameras are down too, and I like to know that. The initial setup was very easy. Review collected by and hosted on G2.com.

The dashboard update screen doesn’t make complete sense to me but that might be an issue with being new to the software. When I view the vulnerabilities page, it allows me to select multiple computers and update the streamer but not run the windows updates. Review collected by and hosted on G2.com.

It's great to have the computers in my company grouped as I like and accessible from one desktop. Inventory and management features all in one general area. Review collected by and hosted on G2.com.

It could have some more information available without creating a report or drilling down to find information. Having more built in automations for common actions would be nice. Review collected by and hosted on G2.com.