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Speakap Reviews & Product Details

Jessica B.
JB
Development and Events Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Speakap?

With SpeakAp, every staff member is able to post photos of the individuals in our care, of their weekend trips, or just funny memes. This fun activity allows for employees to get to know each other better. I now know so much more about my colleagues and we are doing more together as groups now that we know we share similar interests. There are people in other departments that I may have never got a chance to know otherwise. We also use SpeakAp as a platform for sharing company news and updates. You can pin important updates to the top of the page and post links to important pages and files. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

I wish that SpeakAp was more Android friendly. It is difficult to download the app for Android and some features are not the same. Sometimes the photos in a post are blurry until you click on it to enlarge, so when you're just scrolling through, the photos are blurry - you would have to open each one to see it clearer. The developers are working at making the app better all the time and I have no doubt they will fix these annoyances soon. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

I fundraise for the organization, and I was having issues getting good photos of those we provide services for, but once employees were able to freely post pictures on SpeakAp, all sorts of great photos started popping up. Now, I have a library of great images to use for marketing, donor retention, and other needs. It's also a great way to find important company news in one place. Review collected by and hosted on G2.com.

Speakap Overview

What is Speakap?

Speakap provides branded communication platforms that enable companies to have structured dialogue with their frontline staff, to support and inform their deskless workers from anywhere at any time. The solution, available on both mobile and desktop, connects workforces and empowers employees to provide optimal customer experiences. From messaging and news items to private groups and events, Speakap provides businesses the opportunity to deliver relevant and timely content to their workforces and supports both business growth and employee retention. Founded in 2011, Speakap has partnered with more than 400 organizations around the globe across various industries - such as hospitality, retail, manufacturing, and more - and has locations in New York, London, Amsterdam, Barcelona, Cologne, and Brussels. More information can be found at www.speakap.com.

Speakap Details
Languages Supported
German, English, Finnish, Dutch, Portuguese, Spanish
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Product Description

About Speakap: Started with internal comms. Now we’re redefining employee experience. Speakap started as a simple solution for frontline communication. But work changed - so we did, too. Work isn’t just a checklist anymore. It’s where people connect, contribute, and (hopefully) don’t spend half their shift chasing down lost memos. That’s why Speakap exists. We bring communication, onboarding, engagement, task management, compliance, and insights together in one ridiculously easy-to-use platform. No more juggling apps. No more info black holes. Just one place to keep your teams informed, engaged, and ready to deliver. Now, we help 600+ companies, including IKEA, Domino’s, and Bosch, create stronger, more connected workplaces where employees feel valued, not just managed. Because when work clicks, people stick around. Curious? Take a look: 👉 https://www.speakap.com/why-speakap

How do you position yourself against your competitors?

- You get your own branded white label app
- One-stop-shop for all your corporate software with custom API integrations
- Always providing relevant information by mirroring organizational hierarchy
- Ensures 100% success rate of implementation


Seller Details
Seller
Speakap
Year Founded
2011
HQ Location
New York NY
Twitter
@Speakap
643 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®

SM
Overview Provided by:

Recent Speakap Reviews

Helen S.
HS
Helen S.Enterprise (> 1000 emp.)
5.0 out of 5
"The Best Communication Product"
Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company ...
Oscar H.
OH
Oscar H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very nice and good app for the business world"
Ease of use. Possibility for WLA. Layout Better internal communication.
Hilde G.
HG
Hilde G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Ideal for our intern communication"
- We can communicate with everyone in a smooth and simple way. - Employees can see much more quickly when something is communicated. - Employees ...
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Speakap Media

Speakap Demo - Mobile-First
Mobile-First
Speakap Demo - Create, Automate and launch
Create, Automate and launch
Speakap Demo - Measure the impact
Measure the impact
Speakap Demo - Enhance the productivity
Enhance the productivity
Speakap Demo - Hyper-targeted
Hyper-targeted
Speakap Demo - Integrate
Integrate
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63 out of 64 Total Reviews for Speakap

4.5 out of 5
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63 out of 64 Total Reviews for Speakap
4.5 out of 5
63 out of 64 Total Reviews for Speakap
4.5 out of 5

Speakap Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpeakapQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KL
Internal Communications Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Speakap?

Speakap, or Domino's Chat as we call it, provides an easily accessible and user-friendly platform to connect and share business relevant information.

With various features such as static pages or reactions, Speakap has always ensured that the shared content is easy to consume. In addition, the excellent customer service should be mentioned - the team has always helped quickly with challenges and tried to find solutions. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

There's not much we didn't like about our Speakap network. One suggestion would be to extend the limited number of characters in the surveys and to make the search function within the network a little more user-friendly. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

Speakap has helped us to stay close to our store teams, especially during the Covid pandemic. The platform helped us to keep up our spirit - sharing best practices, success stories and company news keeps the relationship alive and builds trust in the company. Review collected by and hosted on G2.com.

Helen S.
HS
Project Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Speakap?

Its created a modern easy to use and most of all engaging way for ALL our colleague to keep in touch. Its doesn't require everyone to have company emails and has already become a success within our venues based bsuiness just weks after launch.

SpeakAp are an amazing and supportive company and have been a pleasure to work with on the launch of the product Review collected by and hosted on G2.com.

What do you dislike about Speakap?

Nothing, it is everything we wanted it to be. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

Communcaition with colleagues who don't have emails. Reduced use of non company controlled applications like whatsapp. Poor engagement Review collected by and hosted on G2.com.

Hilde G.
HG
Communications Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Speakap?

- We can communicate with everyone in a smooth and simple way.

- Employees can see much more quickly when something is communicated.

- Employees can communicate with each other; we no longer use WhatsApp as it was -sensitive to privacy issues.

- The Speakap helpdesk responds very quickly to issues. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

Messages sometimes come too close together, and employees occasionally lose track. It would be nice if updates could also be scheduled in the future. Fortunately, this feature is coming soon. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

It would be nice if updates could also be scheduled in the future. Fortunately, this feature is coming soon. Review collected by and hosted on G2.com.

Oscar H.
OH
Bestuurder
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Speakap?

Ease of use.

Possibility for WLA.

Layout

Better internal communication. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

Add a few more options in chat and then 10/10 Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

Due to the ease of use, all information reaches the right people much faster, and everyone is always informed of events or changes within the company! Review collected by and hosted on G2.com.

Nele S.
NS
HR Business Partner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Speakap?

Speakap is very user friendly and has a nice look and feel. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

There are still some things that should be added to Speakap. The use of polls that aren't anonymous, a way to send a message when it's someones birthday etc. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

Communcation to all employees, even when they don't have a work e-mail. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Speakap?

Speakap is a great platform for internal communication. We use it to keep everyone up to date for upcoming events, general information or to share pictures. We notice that it helps us with maintaining the connection between different deparments. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

The only thing that we are missing is that when you create a poll you can only select one answer. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

Speakap is just a great way to communicate with all different departments. For example communication about events, fun facts,... reaches also the workers who do not have teams or work e-mail. Review collected by and hosted on G2.com.

BK
IT Consultant
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Speakap?

It makes it easy for companies to talk to all their workers, including those who don't have desks. It keeps everyone in the loop and connected. It

helps improve customer service by empowering employees. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

It's Internet necessary for instant messaging. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

It helps companies talk to frontline workers easily, keeping everyone connected. This makes it easier for me to work with my team and get things done efficiently. Review collected by and hosted on G2.com.

TC
IT Consultant
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Speakap?

It helps companies talk to all their employees, even those who aren't at a desk. It's quick and keeps everyone in the loop. It gives you mobile and desktop apps for easy access Review collected by and hosted on G2.com.

What do you dislike about Speakap?

It constant news might be too much to handle. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

It helps companies chat with employees who don't have desks, keeping everyone connected and updated Review collected by and hosted on G2.com.

NH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Speakap?

Connection and connection. And I see, we have been live for almost a year now, that the enthusiasm is increasing. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

A message can quickly "disappear" in the timeline. It sometimes happens that multiple messages are posted in one day, and then you just see your own message fall away. That's a real shame. It's good to see that enthusiasm, but I really find that a disadvantage. I know you can pin a message, but we only do that if the content is urgent. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

Better communication. More insight into what others are doing. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Speakap?

Easy to use for anyone using social media, straight forward and fun. Daily used by our colleagues. Fast and easy omplementation. Customer Support is helpful. Extensive reporting. Review collected by and hosted on G2.com.

What do you dislike about Speakap?

We love to work with Speakap. Only negative we could think of is of the flexibility when additions to the app are requested. Review collected by and hosted on G2.com.

What problems is Speakap solving and how is that benefiting you?

We have 1500 colleagues working on 50+ locations in 5 countries. Speakap is a great solution to reach our employees for internal communication, we can share important documents, and our employees use Speakap as a tool for their daily handovers. Also, Speakap serves as an employee database, chat function and even to broadcast our frequent videos with company updates.

It is great to see the engagement of our staff and how happy they are to ceebrate their milestones on Speakap. Review collected by and hosted on G2.com.