SoftCo AP Automation Reviews & Product Details

SoftCo AP automation is an extremely good system for workflow of cases, approval and sign-off. It also has very strong audit capabilities. Review collected by and hosted on G2.com.

The UI can be cumbersome and processes complex to complete.

Performance can is underwhelming at times and the system requires consistant monitoring and housekeeping, over and above what we'd experience with other systems. Review collected by and hosted on G2.com.

SoftCo provided a tailored end-to-end purchase to pay solution that met the requirements of our business in a practical and friendly manner.

SoftCo works. It is simple to use for our internal customers and our suppliers. The helpdesk support is excellent. Review collected by and hosted on G2.com.

It is a great solution. However, additional enhancements to the supplier portal would be good to make it as simple as possible to use for them so as to minimise contact with our PL team. Review collected by and hosted on G2.com.

The implementation of Softco has removed the need for paper PO's moving around the office for approval. Everything is online and easily traceable. It even allows our overseas colleagues to participate in the approval process where required. Review collected by and hosted on G2.com.

With some tasks, the number of clicks and positioning of buttons on the screen to complete a task can be a little annoying. Redesign of the front end with data entry in mind. Review collected by and hosted on G2.com.

Easy to use and intuitive system that has become critical in managing our supplier management and accounts payable processes. The system was competitively priced and the implementation time quite quick.

The implementation team were fantastic to deal with. Review collected by and hosted on G2.com.

No major dislikes. Reporting and Analytics could be a little stronger but these are bespoke requirements to our organisation. Review collected by and hosted on G2.com.

SoftCoAP allows our Accounts Payable team to process Purchase Orders from our ERP efficiently and make sure vendor invoices are paid in a timely manner. The SoftCoAP support team partners with our IT team to troubleshoot and solve any problems that arise. Review collected by and hosted on G2.com.

Our AP team would like more robust reporting functionality within SoftCoAP. It's possible that this will be addressed in the new version 10.6 Review collected by and hosted on G2.com.

The best thing about SoftCo is the instant automation.

This is super effective when you have an overdue invoice to clear and can process and get approved quickly. Review collected by and hosted on G2.com.

Too many buckets to work through sometimes make it challenging to find which bucket an invoice is located in, and This could be improved by reducing the number of buckets or making it more transparent where the invoice is. Review collected by and hosted on G2.com.

Being able to easily give non finance business users the access to view and approve invoices as required with being able to see the document and also be able to see the history of the approvals Review collected by and hosted on G2.com.

Being able to extract out data through reports and review how the team are performing is a real issue for us at the moment, it's not enabled us to easily set KPIs and monitor the team and suppliers we are processing Review collected by and hosted on G2.com.

Softco AP Automation is quite user friendly and easy to navigate around. It does the basics well and is flexible that you can automate processing. Review collected by and hosted on G2.com.

Reporting is not flexible and self sufficient. Consultancy is required for small to medium changes post implementation. Post implementation support is limited. Review collected by and hosted on G2.com.

Honesty and transparency. And the product is solid. We had very minimal technical issues rolling this out and anytime there is a question or an issue the Softco team is prompt to reply Review collected by and hosted on G2.com.

I honestly do not have any bad comments (and trust me; I'm always the type to find issues with vendors) Review collected by and hosted on G2.com.

The most helpful functionality within Softco has been the Posting Models and template imports. These are very handy, especially with vendor invoices that have multiple GL Accounts and Cost Center allocations. Softco has also helped a great deal when it comes to month-end accruals. Review collected by and hosted on G2.com.

Once an invoice has been sent out to be verified or approved, I cannot see the invoice in any folders other than the main search of all invoices. It would be helpful if there was a specific folder of "invoices sent for approval" which would have those all in one place. Review collected by and hosted on G2.com.