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Socialflow by Piano
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17 out of 18 Total Reviews for Socialflow by Piano
3.9 out of 5
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Overall Review Sentiment for Socialflow by Piano
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UW
Verified User in Wholesale
Mid-Market(51-1000 emp.)
What do you like best about Socialflow by Piano?
I really Loved the real time statistics Review collected by and hosted on G2.com.
What do you dislike about Socialflow by Piano?
A big investment for a startup company, but it is definitely well worth it for companies that want social media know how. Review collected by and hosted on G2.com.
UC
Verified User in Consumer Goods
Small-Business(50 or fewer emp.)
What do you like best about Socialflow by Piano?
I liked SocialFlow's intuitive design and ease of use! Very easy to understand and use quickly. Small learning curve! Review collected by and hosted on G2.com.
What do you dislike about Socialflow by Piano?
Sometimes buggy and clunky, export options were limited. App sometimes crashed or didn't reflect certain metrics. Review collected by and hosted on G2.com.
EC
Emma C.
Assistant Digital Editor, MyRecipes.com
Publishing
Enterprise(> 1000 emp.)
What do you like best about Socialflow by Piano?
I love that you can post native video directly to Facebook using SocialFlow. I also like the ability to view analytics on a post in real-time. It's nice that the "queue" and "messages published" are side by side. Review collected by and hosted on G2.com.
What do you dislike about Socialflow by Piano?
When we started using the platform, we thought it was supposed to be the end-all, be-all for social media scheduling tools. SocialFlow touts themselves as having this crazy algorithm which can fully predict the most optimal time for your post to go out. We've used SocialFlow for almost a year, and we've dialed back a lot (as we've experimented and FAILED using the optimization tool) so that now we only let the tool optimize posts for an hour to two at a time. So we're basically back to pushing posts at super-specific times....Just like with our last tool. Other headaches: I wish the toggling between accounts/social platforms was a better experience. Sometimes I get confused about which one I'm on (FB, Twitter, G+) and end up scheduling something for a different channel. Also, I would like to be able to view the author of a specific post without having to click to edit a post. The resonance predictor tool isn't helpful either--don't think it is actually right. Review collected by and hosted on G2.com.
JC
Jessica C.
Production Assistant
Publishing
Enterprise(> 1000 emp.)
What do you like best about Socialflow by Piano?
SocialFlow makes managing multiple social media accounts a breeze with their long list of great features and ways to stay on top of your posts. SocialFlow is a backend system that feeds into any and all social media accounts under your brand and comes with a scheduling and optimizing tool to send out posts. It also has a great reporting feature to track analytics. Review collected by and hosted on G2.com.
What do you dislike about Socialflow by Piano?
The Pinterest scheduling characteristics could be improved. Sometimes the tool lags or gives error messages. Also, sometimes videos fail to post. Review collected by and hosted on G2.com.
KL
Kyle L.
Analyst
Venture Capital & Private Equity
Small-Business(50 or fewer emp.)
What do you like best about Socialflow by Piano?
At the time we were using Social Flow, the company was one of the only social media optimizations service providers to have access to Twitter's "Fire House." This means the company has the ability to analyze every tweet in real time.
At Boxed Water is Better, we had a variety of news/rss feeds that we would share content across our Twitter accounts. Social Flow analyzes the contents of these RSS feeds in real time an determines which content to share based on what users (followers) are currently tweeting about. This maximized our follower engagement and drove metrics up as well. Review collected by and hosted on G2.com.
What do you dislike about Socialflow by Piano?
Social Flow is rather complex to use and took some training time to get used. to. The bulk of the features vastly outpaces the need of smaller organizations and this is really tailored to those who already have large audiences. Review collected by and hosted on G2.com.
AM
Verified User in Media Production
Enterprise(> 1000 emp.)
UC
Verified User in Consumer Goods
Mid-Market(51-1000 emp.)
What do you like best about Socialflow by Piano?
The social insights aspect is top notch but otherwise limited. Review collected by and hosted on G2.com.
What do you dislike about Socialflow by Piano?
Restrictions outwith social. I could have spent more time to explore the limits. Review collected by and hosted on G2.com.
Socialflow by Piano Categories on G2
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