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Snagit Reviews & Product Details

EP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Snagit?

It makes editing photos more timely for quick applications and tutorial documentation without all the complications of Photoshop. Customer support replied very timely when I had a licensing issue. It was very easy to instial and use. I use this app MULTIPLE times a day. The screen record has been a handy feature as well. I use this on my Mac and PC/Windows, and it is very easy integrate with both systems. Zero issues. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

I wish it took screenshots in high resolution for print quality. Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

I have to provide instructional documents often. This makes it incredibly easy to execute this process on the fly, in an email, and for master How-To documents. It also eases my communications between departments when troubleshooting and training. Review collected by and hosted on G2.com.

Snagit Overview

What is Snagit?

TechSmith Snagit is a powerful screen capture and recording tool that makes it easier than ever to collect and share information. With intuitive editing features and access to a library of templates, anyone can transform simple captures into professional-quality images, GIFs, and videos.

Snagit Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
Show LessShow More
Product Description

Quickly create images and videos to give feedback, solve a problem, or show off something cool.


Seller Details
Seller
TechSmith
Company Website
Year Founded
1987
HQ Location
Okemos, MI
Twitter
@TechSmith
30,639 Twitter followers
LinkedIn® Page
www.linkedin.com
338 employees on LinkedIn®
Description

TechSmith is the #1 global provider of screen capture and screen recording software. Create and share images and videos for better training, tutorials, lessons, and everyday communication with Snagit and Camtasia.


RP
Overview Provided by:
Global Content Strategy Manager TechSmith Corporation

Recent Snagit Reviews

JS
Janet S.Mid-Market (51-1000 emp.)
5.0 out of 5
"I use SnagIt everyday!"
I like that I can remove backgrounds and change colors of the item I am working on with SnagIt.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"The best screenshot and video capture utility"
Full complement of tools to capture screenshots and record videos. Screenshots can be annotated with text, arrows, shapes, etc. Important points ca...
SB
Scott B.Small-Business (50 or fewer emp.)
0.5 out of 5
"Love the program, but don't do subscriptions"
It works well, mainly beause I have been using it for years
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

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Video Reviews

5,433 out of 5,434 Total Reviews for Snagit

4.7 out of 5
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5,433 out of 5,434 Total Reviews for Snagit
4.7 out of 5
5,433 out of 5,434 Total Reviews for Snagit
4.7 out of 5

Snagit Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SnagitQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SH
President - Project Manager, Management Consultant, Support Analyst, Instructor, Systems Design .. to name a few
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Snagit?

hot keys enable quick screenshots, then the editor is super easy to highlight areas of interest.

I produce mini user manuals for ERP software, but with Snagit I can create very specific templates with users configuration and not from a Microsoft manual. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

There is no downside to Snagit. What's the downside to software that makes professional looking documents quick and easy? Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

The old Snipping Tool provided by Microsoft would pull screenshots. However, even for that purpose it was clunky. However Snagit enables full feature enhancements that are easy to use. If it were only for the quick hot key that pulls exactly what I want quickly, Snagit alone is far superior. At that point, the user is only beginning to use Snagit's full feature editor menu. I have used PDF editor tools and Snagit does a quicker, more professional edit than most of these tools. Review collected by and hosted on G2.com.

CM
Customer Success Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Snagit?

More features than a lot of other screen recording softwares.

Without having to use documentation I figured out how to use it both easily and quickly.

Customer service is quick to respond to any questions.

Gives you a lot of different options to edit and create the right kind of videos for the right kind of situations.

When people review your videos they can leave comments that you can reply to, you also get a notifcation in your email. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

There is an ecosystem where if you do not have the other subscriptions it can leave you feeling like an incomplete system. Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

I sometimes need to explain complex solutions about an inventory software to clients, and instead of writing it out I send them a video of me doing it and explaining it using snagit. No one has done it before at my company and I have gotten a lot of great feedback about it from both coworkers and clients. Review collected by and hosted on G2.com.

SA
Sr. Director of Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Snagit?

It is very simple and intuitive, you can take screen shot, video and add anything you need. You can add text, narrows, color, highlights in different colors and this is very helpful for the person who receive the message you are sending, it is easy to use, just copy paste and it is not too heavy.

I use them everyday!! and add screens into emails, files, whatsapp, chats etc. so I really love it. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

Updates, everytime that theres is a new version it is complicated to remove prior version, you get a new one and remove it is difficult. Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

I can share information and content very clear, I can highlight what is more important, add text or contexts and more. It is very helpful specially on email and chats. it is more visula for the person who receive the message, better an image than a lor of words. Review collected by and hosted on G2.com.

TK
Inhaber
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Snagit?

It is completely hidden behind the scenes most of the time and just jumps out on one keypress when you need it.

It's perfectly integrated into windows. Just hit the "print" Button and you can start taking a capture.

I use it mostly for feedback loops on technical details for my clients. I screenrecord constructions and talk over the video content or I make screenshots with it and edit them in the snagit editor which automatically pops up when you made a screenshot or video.

When ready I can copy paste the content to an email or whatsapp.

Also for technical documentation it's great. I just can take screenshots of details. Mark important areas in with the snagit editor and copy paste this content to my document.

For my own education I frequently use it to make screenrecordings of classes. Sometimes the content is so much that it's good if you can replay some parts of it, for example to follow a tutorial of a teacher.

When you start a screen recording you can easily decide if you would like to record your mic, your cam or just system audio and the screen/window you selected.

For me it was absolutly no effort to impement the workflow of snagit into my daily work.

It is much better than for example snipping tool and has a lot more feature.

I only had a problem one time when my laptop battery ran out of power when I was in a screenrecording.

I was in a hotel room and did not think about the power going off when I take my keycard from the room.

So the recording did not show up in the editor.

The online customer support helped me within minutes. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

Absolutely nothing. The software does exactly what you would expect it to do and does it with ease and perfectly. Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

It makes my life much easier for discussing technical details remotly.

I just make a screenshot and mark the detail I want to highlight in the snagit editor that pops up immediatly after taking the capture.

Or I make a videocapture and just talk to the technical details in my construction.

This helps a lot in feedback loops.

I use it also for creating video documentation of the software I'm coding. I host these videos for my clients in the cloud so they can just access them and teach themselfs. Review collected by and hosted on G2.com.

HS
Clinical Application Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Snagit?

I love the easy editing tools. Whether it's the colored boxes or blurred effects, it makes it easy in a technical setting to show highlight or hide information from your screen. It's also easy to just copy that image into a Teams message or email without saving to your computer's Pictures folder. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

If I had to pick a downside, is that sometimes it takes a bit of time to capture with SnagIt versus using the Win+Shift+S function that's defaulted in my computer. Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

There are two problems that SnagIt helps with. Number one, the ability to highlight or box important issues in an image for troubleshooting. There's no default app that has tools this readily available and transferrable to different programs on your computer. Number two, the ability to hide information. There are times I work with protected information that can't be omitted from the screenshot, so the blur feature is great for making the screen capture okay to share. Review collected by and hosted on G2.com.

TR
Design Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Snagit?

Quick screenshots with video and images, easy-to-access library of past captures, decent annotation features. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

It takes quite a bit of processing power. The capture dialog box can lock up for a second or two as you're selecting, and don't even *think* about trying to annotate a large image that you can import from elsewhere - the editor will just fall over and die. There are some misc. quirks with annotations, such as if I'm using the line tool, I can't continue the line from a previous line, because it moves that vertex instead of continuing to draw. There have been some persistent bugs such as Snagit forgetting about my keybinds, or just stopping working until I reboot the computer, though these have been resolved pretty quickly. Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

It helps me quickly share, crop, and annotate content, as well as dealing with videos. Videos and internal library are my two biggest selling points over, say, snipping tool. Review collected by and hosted on G2.com.

MM
Business ANalyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Snagit?

I love the ability to capture scrolling screenshots, which is a lifesaver when dealing with long web pages or documents. The built-in editor is intuitive and packed with useful tools, including callouts, arrows, text, and effects that make it easy to highlight key details and communicate clearly.

The screen recording function is another game-changer. It allows you to record high-quality videos with ease, whether for training, documentation, or troubleshooting. I'm always using this in when testing new releases and it makes it easy to capture bugs.

Also I love that I can easily send screenshots or videos to Google drive or slack for easy sharing. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

There is nothing I dislike about this product Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

I use Snagit for documentation and training documents. It makes it super simple to add any components like step bubbles to documents to guide a user journey Review collected by and hosted on G2.com.

EA
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Snagit?

Snagit has all essential features which helps me to accomplish my daily tasks in a very accurate way, such as preparing easily the prototypes for software applications, which leads to reduce the misunderstaning between the developers and the clients as everything is crystal clear.

Quality testing reports for developers to clear the bugs and enhance the applications.

Analysing Systems workflows and infrastructure by creating a clear visual contents.

More further am using it to teaching my kids at home.

I am using it on daily basis and spending most of time due to the nature of my business.

So i can say snagit very easy to use and has a Number of Features which helps in many ways. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

Some time suddenly while working it will get crashed and the app get closed by itself, but very rarely it is happening. Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

my problem been solved by shifting from verbal and text mode to visualiztion mode as I explain , analyze and create my content much better than before, and snagit helped me to do that by providing all necessary tools and features which is super easy to use it and not complicated like other apps. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Snagit?

easy to use, no training required comes with multiple functionalities which allows you to edit images and photos for either personal and, or professional purposes.

it also allows you record the desktop of you computer for making tutorials or trainings, and it can also include webcam and sound in high quality.

the software is nice and very useful for day to day use.

Also its very easy to download and install and activate and the online support is always there to assist you.

easy to integrate with windows operating system, and its compatible with most of windows editions like windows 10 and windows 11

with its user friendly interface it makes a high frequency of use a smooth and positive user experience Review collected by and hosted on G2.com.

What do you dislike about Snagit?

it can not edit videos (i understand that it was not meant for video editing) Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

the software is easy to use, it doesn't require any prior training which allows entities with big number of employees to save on cost of time and money.

the software is easy to use and compatible with windows.

the software is easy to download and install and to update no IT knowledge required for these processes. Review collected by and hosted on G2.com.

JE
Training Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Snagit?

As a Training Specialist, Snagit has truly made my job easier. Whether I'm creating quick how-to guides with arrows to share with colleagues, editing images for training materials, or recording videos, Snagit does it all. One of my favorite features is the ability to capture scrolling screenshots, making it simple to screenshot an entire page of text. With Snagit, I have everything I need in one tool. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

I have yet to find anything I dislike yet. Review collected by and hosted on G2.com.

What problems is Snagit solving and how is that benefiting you?

I receive hundreds of emails each month from colleagues asking for specific instructions on how to do something. I found that basic text instructions often got lost or were hard to follow. With Snagit, I can quickly create diagrams with step-by-step instructions to eliminate any miscommunication and make things clearer. Review collected by and hosted on G2.com.