21 Smartwebs Reviews
Overall Review Sentiment for Smartwebs
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We have used Smartwebs for many of our HOAs since 2012 I think that overall they have the best interface with regard to ARC and Violation App and Desktop versions. THeir Customer Support is great! We have many team members and i think all of them would agree that Smartwebs is the easiest software we use. Review collected by and hosted on G2.com.
I dont really have a downside i have not fully integrated and used their accounting software as it would be too much of a burden right now to change. Review collected by and hosted on G2.com.
It is very simple and easy to use. Very user friendly Review collected by and hosted on G2.com.
Thats sometimes it takes a while for pictures to load from previous violations. Review collected by and hosted on G2.com.
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SmartWebs helps our team streamline resident submittals and keep the design review committee engaged and up to speed. Review collected by and hosted on G2.com.
We would benefit from an open API to upload resident addresses and data. Review collected by and hosted on G2.com.
Great product and very easy to use. Very user friendly Review collected by and hosted on G2.com.
The cost of the program and the connection to all other programs we use, causes so many software instead of using only one. Review collected by and hosted on G2.com.
The syncing and user friendly features are critically for delivering a great and easy solution to our customers enhancing their expirence and allowing us to offer best in class serivce. Review collected by and hosted on G2.com.
Some of global admin settings/design isn't the most time friendly. Wish there was an easier way to naviagate through properties/users. Also the Master/Sub situations become difficult to maintain in SW. Review collected by and hosted on G2.com.
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I like the map function, it is very helpful when doing covenants inspections.
Their customer service team is great and very responsive. Review collected by and hosted on G2.com.
I do not like that the text formatting is almost impossible.
Some of the reports don't load at all or take forever to load.
I think navigation could be made a bit easier, it's not very intuative Review collected by and hosted on G2.com.
Their platform is user-friendly, efficient, and has greatly enhanced our workflow. The tracking feature assists with making task management easier for the management team. Review collected by and hosted on G2.com.
Wished some of the letter templates were more customizable. Review collected by and hosted on G2.com.
The team is very collaborative and open to suggestions/enhancements. If I have an issue they are always willing to jump on a call to discuss. The tool itself is user friendly. Review collected by and hosted on G2.com.
As with any software there are some restrictions. Some bugs take too long to correct. Review collected by and hosted on G2.com.
The straightforward navigation and ease of use! Review collected by and hosted on G2.com.
I wish more associations used it! Really no complaints Review collected by and hosted on G2.com.
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Smartwebs is very user friendly. We have used it for violations and for our ARC Committee over 10 years. It has streamlined our community and helped save money on additional employees. Review collected by and hosted on G2.com.
Over the last 10 years we haven't had any big issues with Smartwebs. Review collected by and hosted on G2.com.