SmartTask Reviews & Product Details

I like how tasks are displayed for everyone to view. It really holds my team accountable when everyone has complete visibility to each other's tasks. Automated check-ins are great too. I can schedule a notification to hit my team members to log and update their tasks. Review collected by and hosted on G2.com.

Not much to dislike honestly. I think this is a great product if you don't have Microsoft 365, or if you're working with a third-party that doesn't have it. But the thing you'd miss is the reporting. This is a very simple platform, but if you're trying to manage a project just with this, it isn't going to work well. It's great for tasks and getting things done. Review collected by and hosted on G2.com.

SmartTask is the best, most user-friendly, and easy-to-use software to manage your entire work process. A huge number of features at a pocket-friendly cost. SmartTask improved my productivity, Team management, and work management. I am very happy with the entire team of SmartTask. Especially my little friend Ishaan and Abrez from sales for understanding my requirements and delivering to me what exactly I need. Deepali for making my onboarding journey and setup process so easy as playing Super Mario. Review collected by and hosted on G2.com.

Nothing at the moment as everything is working fine for me and I am very happy with the service and the support team. Review collected by and hosted on G2.com.

I enjoy how versatile and user-definable the software is. The capability to define when tasks need to reoccur whilst also being able to define when reminders need to be sent out is a key feature that I really love in SmartTask. Smart task excels in being able to have tasks under tasks whilst keeping each task and sub-task separate so they can all have their own respective comments and details.

Smart Task also has an incredible team behind the software. Looking aside any timezone differences, their customer service is impeccable. Often I have mentioned features that have been listened to by the support staff and then implemented the next day. This is one of their best features because even if the software lacks in a certain area, it is fixed based on user feedback incredibly well. It also makes it easier to communicate considering the SmartTask team, unlike other organizations, is always happy to instead have a conversation with you over a call rather than back and forth in a messenger. I found this to be incredibly useful as a support member of SmartTask was able to directly walk me through an issue i was having in a fraction of the time that talking through a messenger would be. Review collected by and hosted on G2.com.

SmartTask although great software does have some downsides. The downsides of this software are though not comparable or significant enough to be worth not using this Software.

Firstly, I dislike the fact that all reminders are sent out to users on a SmartTask-defined template. I would love the ability to have access to the fluid data that you input with each task to then create your own HTML notification template in which you can display this data in whatever way you would like to. This I find to be restricted as I would love for notifications to be able to show different data for different tasks as sometimes in my usage a one fit all does not apply.

Secondly, this is not so much an issue but more of a personal preference for my own applicability, but when creating a task that reoccurs, it does not automatically reoccur after creation. For the task to be re-created in the future based on a reoccurrence variable, it must be marked as completed first. This means that we cannot plan a year ahead and always can only be 1 step ahead. If we were to create a task 1 year in the future it then would be 2 separate tasks. I have not communicated this dislike with the SmartTask support team yet, but I feel based on their previous actions that this may be solved by the time this review is live.

The last dislike I have that has also not been communicated is inside different project views. The maximum zoom-out for viewing tasks is by month. I would love to see a yearly view so i am able to see exactly when things need to be completed in the years ahead. Review collected by and hosted on G2.com.

Smarttask was very useful for us as we handle multiple short-duration projects with a lot of tasks assigned to a number of staff/contractor.

It ensures that we do not miss any tasks as thats critical in our field.

More than anything what I was amazed was the support I received to setup and get smarttask running.

The live chat is a lifesaver when you are stuck and have a doubt about how to proceed.

Had sessions with Dipali who helped clear clarifications I had on some setup issues.

Overall I am very pleased with smarttask and would recommend it to anyone who needs to manage projects/tasks. Review collected by and hosted on G2.com.

No Issues as of now. I would recommend smart task to any one who is looking for a project/task management tool. Review collected by and hosted on G2.com.

The Best thing I like about smarttask is their features where we can integrate all our vendors, sales teams, project teams all at one place. Another good part is that we can make a cross connections between different projects. Their support is great and you can grab them for a quick call to sort your issue anytime. Recently had a chat with Dipali and she sorted out the issue in no time. Love this Saas. big time saver for busy agencies. Review collected by and hosted on G2.com.

Nothin as such but would prefer for them to add more integrations down the line. But hey, Pabbly and Zapier can do the same too when connected with Smarttask. Review collected by and hosted on G2.com.

A ton of features, great onboarding support from their customer service! A very intuitive tool for entrepreneurs running multiple projects and to keep all of them in check. Review collected by and hosted on G2.com.

Mobile app still has some way to go compared to some of the other competitors but I use it mostly on desktop so it's not a major negative for me. Review collected by and hosted on G2.com.

Can't wait to uncover all its other features, such as CRM, portfolio, advanced search and many more, to improve my productivity. OrganizingInitially I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. Your work and team will also determine how the tool will help you. All devices serve only as a medium, but how the agency will be a game-changer in how you leverage and use it! I just wanted to thank their support team and hope to grow together with the success of SmartTask. Hope this helps. Review collected by and hosted on G2.com.

Initially, I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. Review collected by and hosted on G2.com.

The support is amazing. There is a live chat and there is always someone available to help. They are friendly and go out of their way to explain things and find solutions for your specific and unique needs. Review collected by and hosted on G2.com.

Timetracking is not available on mobile (yet). Sometimes the software does not log your changes on the server and you have to re-enter details to tasks, or sometimes entire tasks. Review collected by and hosted on G2.com.

To be honest, Smarttask is really a tool that leads us to hire more people and to scale our digital products with seamless customer support and task management internally with all the employees across multiple departments. So I would say for a team size like us, it's a quite useful productivity tool. Review collected by and hosted on G2.com.

The app needs to be slightly more functional. Review collected by and hosted on G2.com.

The most helpful thing about smarttask is that it is easy to create the structure for the projects you need to work on and create tasks and sub-tasks. and also support system is really good, especially dipali she is very helpful and answers all the questions and have good patience. Review collected by and hosted on G2.com.

Sometimes it's hard to check or follow the task since the activities get lost in the notifications. Review collected by and hosted on G2.com.