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SmartSearch Reviews & Product Details

Josie M.
JM
Recruitment Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartSearch?

I can easily track candidates' movement and it's very helpful for recruiting Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

Sometimes the system has high latency and it loads too slow Review collected by and hosted on G2.com.

Recommendations to others considering SmartSearch:

It's a good tool for recruiting Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

I haven't encountered any problem yet Review collected by and hosted on G2.com.

SmartSearch Overview

What is SmartSearch?

SmartSearch is a leading global talent acquisition and staffing management SaaS platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals. SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter. Our all-in-one talent acquisition platform serves thousands of recruiting professionals worldwide, offering comprehensive applicant tracking, CRM, hiring manager collaboration, e-signature, onboarding automation, and more. SmartSearch’s flexible architecture has made the enterprise-grade solution available to organizations across all markets, delivering tailored solutions to meet diverse needs.

SmartSearch Details
Languages Supported
English, French, Spanish
Show LessShow More
Product Description

SmartSearch is a real-time, intuitive talent acquisition tool that centralizes sourcing, recruiting, applicant tracking and hiring activities by providing an online database where all the pieces come together on your desktop - 24/7 from any PC, anywhere in the world.

How do you position yourself against your competitors?

Since 1986, SmartSearch has led the way in developing an all-in-one global recruitment solution. SmartSearch's capabilities extend well beyond an Applicant Tracking System (ATS) to include Vendor Management (VMS), Customer Relationship Management (CRM), Document Management, Digital Signing Software, and Onboarding, along with AI Candidate matching all in one platform. With SmartSearch, you can create an optimized hiring and recruiting process no matter the size of your goals, ensuring you are attracting and hiring the best talent at scale.


Seller Details
Year Founded
1986
HQ Location
Oceanside, CA
Twitter
@SmartSearchATS
1,747 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®

TC
Overview Provided by:

Recent SmartSearch Reviews

DF
Dan F.Small-Business (50 or fewer emp.)
5.0 out of 5
"SmartSearch does what we need!!"
In addition to the fast searching of our candidate database, SmartSearch tracks candidate information throughout the sourcing, qualification, and h...
Lindsay R.
LR
Lindsay R.Mid-Market (51-1000 emp.)
0.0 out of 5
"Not easy to use and not for Recruiters to track sourcing efforts"
One of the VPs is really nice and will reply promptly to emails/asks.
BH
Bill H.
5.0 out of 5
"SmartSearch is a Fine Solution for small to medium sized businesses"
I am a solopreneur Speaker, Talent Attraction Consultant, Author - RecruiterGuy.com. I am a longtime SmartSearch client - 2004. Unlike most tech co...
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SmartSearch Media

SmartSearch Demo - Dashboard
SmartSearch offers ease of Navigation with a centrally located menu and work in progress. The Dashboard is reporting at a glance with interactivity built in.
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29 out of 30 Total Reviews for SmartSearch

4.0 out of 5
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29 out of 30 Total Reviews for SmartSearch
4.0 out of 5
29 out of 30 Total Reviews for SmartSearch
4.0 out of 5
G2 reviews are authentic and verified.
Lindsay R.
LR
Senior Technical Recruiter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartSearch?

One of the VPs is really nice and will reply promptly to emails/asks. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

No office hours or training time given is from the support/success team.

Not a sourcing tool or CRM whatsoever.

Not for corporate recruiting.

It doesn't integrate with LinkedIn, SeekOut, or HireEz.

The requisition steps are not intuitive.

Can't send an email and disposition at the same time.

Can't review notes - have to click into it.

Can't review the exact version of the resume that's submitted.

Can't easily download the resume.

No way to have someone a recruiter is sourcing listed as a prospect in the system - listed as "self attached" but then lumped together as "attached" with candidates who applu. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

David H.
DH
Consulting Recruiter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartSearch?

The way SmartSearch categorizes and summarizes all information into very flexible user dashboards are the features that we like the most. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

Sometimes navigating over the active links seem very sensitive and it may take a couple of passes to land on the intended selection. Not a big deal normally. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

SmartSearch gives us a unified platform from customer initiation and implementation right through easy management of candidates, contacts, jobs and reporting. Review collected by and hosted on G2.com.

DF
Vice President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SmartSearch?

In addition to the fast searching of our candidate database, SmartSearch tracks candidate information throughout the sourcing, qualification, and hiring process. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

SmartSearch will not automatically disable invalid email addresses that our email blasts discover. Adding this feature would be a major improvement and a time saver. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

Our recruiting and hiring process is built around SmartSearch allowing us to access candidate and employee information at any time from anywhere streamlining our processes and maximizing productivity. Review collected by and hosted on G2.com.

BH
RecruiterGuy
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartSearch?

I am a solopreneur Speaker, Talent Attraction Consultant, Author - RecruiterGuy.com. I am a longtime SmartSearch client - 2004. Unlike most tech companies today where they avoid direct client contact, Smart Search employees pride themselves on providing the best Client experience in the market! Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

Honestly, I have no dislikes. My SmartSearch applicant tracking system does the work that I need amazingly well. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

SmartSearch provides a great candidate-tracking solution. I have used it to find candidates that I worked with in the past. SmartSearch is flexible to my needs and enables me to earn more. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

If it is configured correctly and managed diligently it will provide deep layers of insight. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

Configuring and managing usage is cumbersome. difficult to train users for consistent use.

make the system more user friendly.

user ease of use, reporting need improvement Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

The product will track activity at the granular level as well as the executive level. The problem is managing users to use it properly, so the data has integrity. Review collected by and hosted on G2.com.

Nicole M.
NM
Principal- Senior Managing Director
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartSearch?

Smart Search is an excellent and agile ATS platform supporting all departments within our organization, not just Recruiters/HR Personnel. It provides a strong employee experience a very customizable software that allows for companies to monitor, respond, and improve every critical part of the process from identifying candidates, hiring, and onboarding. With flexible role-based dashboards, dynamic and robust reporting, and a complete CRM platform, you have the power to deliver an unmatched experience. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

Nothing that is a particular concern- I do wish there might be an offering to create invoices for clients or to do payroll directly from the system currently. I am aware this does not exist with any ATS platform. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

Currently, we do not have any projects in place with Smart Search. Over the many years of service, we have partnered extensively on creating/customizing the system to expand with our ever-changing clients/employee needs. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartSearch?

The report writer, outlook tools, linkedin converter, SmartSearch University, and smart sign. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

The communication with other systems, such as SAP and Bullhorn. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSearch:

SmarchSearch has a lot of great tools and features, but finding those tools and features is the hardest part. Is it a tool for an experienced user and can be leveraged exceptionally well. But not very user-friendly to beginners, the tools aren't easy to find, and updates aren't shared well. an excellent Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

A lot of reporting issues. We are finding ways to take the data we already collect and report on it to help make changes. The smart sign tool has become beneficial for our organization throughout the pandemic. The new SmartSearch University course's have been beneficial for new and exerpeienced users. Review collected by and hosted on G2.com.

Marc S.
MS
Vice President - Client Solutions & Delivery
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartSearch?

SmartSearch provides a solid and customizable workflow when it comes to tracking the three main variables - candidates, clients, and requisitions. The ability to quickly add notes to any of those "buckets" provides additional accountability. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

There are times and instances that SmartSearch could be more intuitive, yet we're tracking humans. That "product/service" comes with inherent and unique circumstances at times. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

The greatest benefits I've seen in working with SmartSearch are accountability to the processes, workflow progress, reporting capabilities, and a partnership that allows for open dialogue. Review collected by and hosted on G2.com.

Euwey D.
ED
Recruitment Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

What I like best with SmartSearch is that it helps recruiter to search candidates easily Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

sometimes it takes a few seconds to load a candidates resume Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

I can search multiple candidates any moment Review collected by and hosted on G2.com.

Karen D.
KD
RPO Sourcing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

It's a user friendly. Easy to navigate, learn and use. You can learn through the training videos. You can make/keep a folder for your pipelines, favorites, jobs, and many more. You can save time in clicking. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

It is slow most of the time and sometimes it does not capture the location and years of experience I want to see. Example you were only searching for 50miles but it appears candidates who lives within 70-75miles. Another thing is when you were only searching for profiles that is only more than a year, you might possibly open profiles that is not fit to the years of experience that you were searching for. It short it is not sometimes accurate. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSearch:

I heard SmartSearch is cheaper compare to the previous ATS that we had use before which Bullhorn. SmartSearch is easy to navigate, learn and use but if your organization have a enough budget I highly suggest to use other Applicant Tracking System that is faster and does capture most the locations. You will have more success in profiling, submitting, interviews and hires for your organization. You will have more possibility to get fit candidates for the roles that your client is looking for. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

It is a user friendly despite that sometimes it gets slower and response error. Customer support can be contacted easily according to our business analyst. Review collected by and hosted on G2.com.