Smartcat Reviews & Product Details - Page 7

Keeping track of the progress, being able to suggest terms and keeping our own Translation memories. Very simple to use once the whole process has been explained. The more we use it, the more I like it.

Being able to add multiple people to do proof reading and choose who will do what is also a big advantage. Review collected by and hosted on G2.com.

A little bit difficult to get used to at first if you haven't used anything similar before, but once the whole process has been explained, it's very simple. Review collected by and hosted on G2.com.

Smartcat is really helpful to manage all of our translations and proofreading processes! From start to finish, you can monitor the entire process, and you can get the results with the original format. On top of that, we have found the best linguists we need for every project in their marketplace! And last but no least, their support team response is one of kind! GREAT! Review collected by and hosted on G2.com.

Nothing at all! I am sure sure they have included in their road map some features that might help us to get even better outstanding results! Review collected by and hosted on G2.com.

Simple and largely intuitive interface. Reliable. Consistently good performance although slows somewhat in US business hours. Good range of translators, good choice of MT technologies. Review collected by and hosted on G2.com.

Not without its bugs in terms of refresh and, particularly filtering options. Supplier payments area notably susceptible to this. Always workarounds and support team fast and helpful. Review collected by and hosted on G2.com.

This is a nice platform which helps interpreters interact with clients, receive payments, perform tasks etc.

It possesses intuitive design, lots of useful features, and little to no red tape.

For instance, you can suggest that your clients pay you via SmartCat, which is especially great for international transactions.

You can also keep track of your completed tasks and payments for them. Probably it is also possible to automate the time-consuming process of invoicing clients.

I am really loving it a lot already although I haven't yet unlocked many of the features that this platform offers to its users. Review collected by and hosted on G2.com.

I have indeed yet to encounter something that I dislike about SmartCat.

Maybe I just haven't been enjoying it long enough. Review collected by and hosted on G2.com.

SmartCat answers our needs. You help us to improve our services every time you launch a new feature. Thanks for listening to us and overall thanks for providing what we need. You are so flexible that we feel very lucky working with you.

We changed the way we work thanks to you: We run all our TMs and glossary in SmarCat, we create quotes and invoices in SmarCat, we assign the projects, we imported our list of trusted vendors, we use your workplace to find new vendors in some languages, we like the friendly interface, no vendors complain about how difficult it is to use, we love can download a different version of the documents and compare them, we love the bilingual doc file. Since we use SmartCat we have no issues regarding the compatibility between CAT tools, licenses issues, etc. We love that our vendors can discuss about the terminology in the comments tab. Review collected by and hosted on G2.com.

There are a few bugs but you are always open to listen to us and you solve them really quickly. You have a great team.

We would like to be able to download the list of comments so we can analyze them easily during the QA steps. We would like to edit invoices easily, create and send POs to our vendors so they know exactly what they will earn and the deadlines. We would also love to have a start date for vendors so the editors know when they will receive the translation if we do not work on the file simultaneously. Hopefully, some of this recommendation will be available soon. Review collected by and hosted on G2.com.

Smartcat is a great find, allowing us to maximize our budget while still getting great results. The combination of machine translation and human involvement facilitates a strong workflow and they handle everything from the initial translation to coordinating with our own human editors and/or hiring freelancers connected to their network. It's free to use but they have some great tools for great cost to expand the functionality. Review collected by and hosted on G2.com.

Process of getting things started for our own translator was a bit tricky, but worked out with only minor bumps. And this is the only downside we've had, so that's not much at all. Review collected by and hosted on G2.com.

We at IdeaText are pleasantly surprised about the fact of how well this system is coming together. What would otherwise be a pile of 4 systems is seamlessly combined into one. It also plays very nice with other systems through API's. Review collected by and hosted on G2.com.

The project management side of SmartCAT could use some improvements and options, but releases are being rolled out every two weeks, and there are a lot of great suggestions on the table already, I believe they'll be implemented in the near future. Review collected by and hosted on G2.com.

Smartcat offers streamline process for payment. You can send payment to translators overseas without worrying the paper works. Review collected by and hosted on G2.com.

Some translators are used to some traditional CAT tools. There is not much tool for subtitle translation as well. The customer support is great and they tried to integrate this service as well. However it seems a difficult task for now. Review collected by and hosted on G2.com.

Ability to work with linguists simultaneously and to communicate with them in one place. Multiple payment options available for linguists from anywhere. In general, great and fast communication with the support team. Review collected by and hosted on G2.com.

The lack of communication with the Department in charge of API integrations Review collected by and hosted on G2.com.

Smartcat offers a single environment for all the needs of our company, from customer inquiries through complete project management, translation, revision, etc., to invoicing and payment, all within a collaborative workflow in real-time. And many more features... above all, no restrictions through licenses that need to be purchased. The new customer portal is great! Review collected by and hosted on G2.com.

The customer management, the terminology module, and the chat module are still in development and are currently somewhat limited or cumbersome to manage; however, updates are expected in the near future. So not really a problem. Review collected by and hosted on G2.com.