SmartBug Media Pros and Cons

The knowledge they brought to the table was unmatched and when they didn't know the answer they weren't afraid to be honest and then dig into possible solutions for our neededs. Review collected by and hosted on G2.com.

There wasn't much to dislike honestly. The migration went very smooth and working with them was phenomenal. Review collected by and hosted on G2.com.

Smartbug knows the ins and outs of the Google search engine extremely well. Our customer service rep is constantly looking at our PPC results to see what modificaitons can to be made for better outcomes. If something isn't working well he will do the legwork to see what needs to be tweaked and run it by us before the change is made. Overall our return on add spend has been great. Review collected by and hosted on G2.com.

As with any business we'd always like to see more leads. Even though Smartbug is doing a great job, we'd appreciate more sales opportunities and customers. Review collected by and hosted on G2.com.

Everything, the knowledge and help...... Review collected by and hosted on G2.com.

Nothing.......................................... Review collected by and hosted on G2.com.

I really value the in-depth reporting and the collaborative approach that they bring to our campaign. Review collected by and hosted on G2.com.

They are fantastic! There is nothing that I dislike abot them. Review collected by and hosted on G2.com.

If you are selling and promoting a service, own it. Review collected by and hosted on G2.com.

Lack of web development and strategy, inability to think outside of the box, lack of market research of our specific industry, pricing for what you get. Review collected by and hosted on G2.com.

What I like best about SmartBug Media is their deep expertise and personalized approach to every project. They take the time to understand our unique needs and challenges, offering tailored solutions that truly make a difference. Their team is incredibly attentive, responsive, and detail-oriented, making complex processes like CRM migration feel seamless. The level of support and guidance they provide has been instrumental in our success, and I genuinely appreciate their commitment to helping us achieve our goals. Working with SmartBug Media feels like a true partnership. Review collected by and hosted on G2.com.

There wasn’t anything we disliked about SmartBug Media. Our experience with them has been entirely positive. Their team consistently delivered exceptional service and results, leaving us with no complaints. Review collected by and hosted on G2.com.

- Top notch expertise in the technology

- Extensive experience with customers from various industry

- Always clear and timely communication and coordinations

- Thoughtful approach to customer's needs and requests

- Reliable partner for result driven projects Review collected by and hosted on G2.com.

Nothing so far. We have been a satisfied customer. Review collected by and hosted on G2.com.

The folks I work with are some of my favorite. There are lots of capable teams out there but during the initial RFP I felt the most comfortable with the Smart Bug team. Certainly they came highly recommended by my HubSpot contact, which helped trememendously to move the needle. Review collected by and hosted on G2.com.

I really only have positive to say. We've had our hiccups but that comes with working with a third part vendor for over a year now. They are responsive, creative and helpful. Review collected by and hosted on G2.com.

Expretise. Flexibility. Maximizing our consulting hours. Review collected by and hosted on G2.com.

There is nothing we could say that we dislike. Review collected by and hosted on G2.com.

SmartBug makes us more effective, efficient, and a whole lot happier. They anticipate our needs, suggest ways to optimize our use of HubSpot functionality, and provide invaluable strategic direction. Review collected by and hosted on G2.com.

There is not a single thing I dislike about SmartBug! Review collected by and hosted on G2.com.