It's clarifying for our managers and our team
It's simple and they don't over try to introduce too many features that confuse users
It's consistent
The team behind it are as genuine and consistent as well and that's what I want to provide for my tea, Review collected by and hosted on G2.com.
You can sometimes feel like you're missing out of features that other products have, but when you really sit back and think about it, those features aren't actually needed and end up confusing users.
We think of Small Improvements as an interface to the human side of our team, and at the core those things don't change.
I think one downside is also that the tool should be paired along side a solid, coaching based approach for leadership development for maximum gain from the tool and some might think that just putting in the tool will automatically make magic happen. Review collected by and hosted on G2.com.
Video Reviews
Employee reviews and employee retention
68 Small Improvements Reviews
Overall Review Sentiment for Small Improvements
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We've been using Small Improvements for a while now, and it's become a central part of how we manage our performance and people processes. What I appreciate most is how easy it is to use, both for managers and employees. Whether it's giving praise, scheduling 1:1s, creating development plans, or running performance reviews, everything feels intuitive and well thought out. The Slack integration is a bonus that helps keep things in flow without needing to switch tools constantly.
I also like that it offers helpful guidance for HR teams and managers - whether it's templates, suggestions, or best practices, it’s clear they’ve built the platform with real teams in mind.
Overall, Small Improvements has helped us save time, stay organized, and keep our people processes in one place. Highly recommend it for small to mid-sized teams looking for a user-friendly solution. Review collected by and hosted on G2.com.
If I had to point out one downside, it’s that there’s no live chat support option. That said, the help articles are solid, and whenever I’ve submitted a ticket or emailed support, the response has been fast and helpful. Review collected by and hosted on G2.com.
As a Culture Consultant who works with clients both large and small, I am OBSESSED with Small Improvements. This platform packs a giant punch at a totally reasonable price point. Most organizations make giant investments in HR software that claims to do everything...but the reality is that those programs are only useful when they are user friendly and embraced by staff.
Small Improvements makes managing performance reviews, OKRs, and pulse surveys EASY for team members and administrators alike. With customization, flexibility, and its commitment to keeping things simple and straightforward, I recommend it to many of my clients. 5 stars! Review collected by and hosted on G2.com.
I hope to see even deeper data insight capabilities available over time. Review collected by and hosted on G2.com.
Small Improvements has a clean, intuitive interface that makes it easy for both managers and employees to engage with performance management activities. I really appreciate how it supports best practices—like continuous feedback, structured reviews, and goal setting—in a way that feels natural and non-disruptive. It’s a great tool for fostering meaningful conversations and development across teams. Review collected by and hosted on G2.com.
While the platform does a lot well, I’d like to see more flexibility in customizing certain features. For example, the behavior/performance grid isn’t the right fit for our organization, but there’s currently no option to remove or tailor it. A bit more customization would make it even better. Review collected by and hosted on G2.com.
Small Improvements provides an intuitive and user-friendly interface for managing performance reviews and continuous feedback. The ease of use and integration with other tools make it a great choice for organizations looking to streamline their review processes. The ability to customize review cycles and gather 360-degree feedback enhances transparency and growth within teams. Customer support was great, and Alec was amazing to work with! Review collected by and hosted on G2.com.
From an admin perspective, setting up the platform was a bit challenging, as it was not immediately clear how to structure review cycles. It would be helpful if the system offered generic standard review cycles for year-end or quarterly performance reviews to simplify the process. Additionally, a great enhancement would be the ability to host meetings and calls directly within the platform to eliminate the need for multiple tools. Another valuable feature would be an AI-powered note-taker, similar to Otter.ai, to capture meeting notes and track goals efficiently. Lastly, while the platform is easy to use, some features could be more customizable, especially reporting and analytics, and the UI could benefit from a more modern update. Review collected by and hosted on G2.com.
I really appreciate how streamlined the review cycles and performance feedback features are. It’s easy for employees and managers to provide structured input, sign off on reviews, and keep track of goals. The interface feels intuitive from a regular user’s perspective, and the review templates let us capture meaningful feedback without too much admin overhead. Review collected by and hosted on G2.com.
The integration settings can be confusing and cumbersome, especially when it comes to SFTP or HRIS connections. As an admin, I find the setup process more complicated than it should be, and the documentation, while helpful, still leaves a lot of guesswork. It would be great if there were more user-friendly integration tools built directly into the platform, so we wouldn’t have to do so much manual troubleshooting. Review collected by and hosted on G2.com.
I have used Si in both areas of my job. The most beneficial was leading CS Operations. The ability to conduct a complete performance review (Including self-assessments) was the most impressive feature we utuilized. Documentation being a huge challenge when we first adopted the tool, Si helped the org keep track of goals, agendas for 1:1's even the frequency of my leadership meeting with their staff! Review collected by and hosted on G2.com.
I would like to have the ability to have shared agendas. In meetings that are not 1:1, it would be really cool to be able to group participants to be able to see the agenda and interact. this feature request is something I would use VERY often! Review collected by and hosted on G2.com.
I have found that Small Improvements is an easy-to-use, effective and impactful system to measure performance at my company. It is very easy to use for all levels of employee, has a lot of great features and has helped our company really define our mid year and annual performance review cycles. Review collected by and hosted on G2.com.
I don't have many critiques of Small Improvements. I do think that adding on new features or trying to customize something for our origanization was a bit complicated but not a huge lift. Review collected by and hosted on G2.com.
Small Improvements allows us to keep a strong pulse between managers and employees. We have multiple ways to communicate within a structured, yet flexible, space throughout the year. We leverage it for quarterly check-in's, 1:1 meetings, and 360 feedback. We love how we can capture tasks, talking points, and notes (but also how it keeps us accountable to tasks from meeting to meeting). It's an easy interface and allows for flexibility in designing our own tempates. Review collected by and hosted on G2.com.
There is so much applicability of the tool, we often come up with "bolt on" ideas we'd like to have and there are limits to what can be added quickly. Review collected by and hosted on G2.com.
I love the ease of navigating the directory and the amount of information I am able to enter for each employee's profile. I also enjoy the way that reviewers can be entered in bulk, the way their photos show up next to the reviewee's name in the cycle (so I can tell at a glance who the reviewers are), and the ease of the extension process. The "impersonate" feature is also extremely helpful for doing quick audits of performance reviews and troubleshooting problems. Customer suport is also very responsive and helpful! Review collected by and hosted on G2.com.
I do not like that it now automatically adds the reviewee and manager to the feedback cycle as reviewers, as these folks do not need to complete "feedback," only the evaluation. It is tedious to delete them every time before adding reviewers in. The nudging process is also unclear, as it seems that no matter what I choose in the cycle settings, folks still receive nudges randomly or very late. I also wish there was a feature to request reviewee nomimations from managers straight through the platform. I am currenty using Smartsheet to supplement this. Review collected by and hosted on G2.com.
It is a great tool for small size company. Easy to set up at an affordable rate. My company uses the review, objective/goal setting and schedule meeting for regular check-in. I like the ongoing feedback and can praise the coworkers/managers when they do a good job or show appreciation. Good customer support. Review collected by and hosted on G2.com.
It could be a challenge to customize the tools. My company is looking into tracking the quarterly rating for employees without employee and manager input. The review cycle function does not have such capability that we have to track them in a spreadsheet. Review collected by and hosted on G2.com.
