It's been two months since this profile received a new review

Ben C.

Sales Development Manager - Outbound

Mid-Market (51-1000 emp.)

4/13/2020

"Employee reviews and employee retention"

3.5/5

Response from Mark Jack of Small Improvements

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Hi Ben,

Thanks for taking the time to record this. It’s great that you’re enjoying using the Slack integration with Small Improvements to give each other shout-outs and regularly recognize contributions.

As you note, getting the balance between a flexible tool and one that offers a more prescriptive process is a challenge. Thanks for your feedback on this – I’ll let the team know.

Best wishes

Mark

Small Improvements Reviews & Product Details

Small Improvements is a performance management platform built for teams. It combines simplicity, flexibility, and speed - helping companies run better performance reviews, 1:1s, and feedback without complex HR systems. The platform is ideal for HR leaders and managers who want to build a culture of continuous improvement without overhauling their process. Key features include structured Performance Reviews, 360 Feedback, 1:1 Meetings, Objectives, and Praise. Teams can easily customize review templates, timelines, and visibility settings. 1:1s help managers prepare and follow up on meaningful conversations, while Praise makes recognition simple and visible. Objectives can be used to track the progress of individual, group, or company goals. Unlike heavy enterprise solutions, Small Improvements is quick to implement and easy to use - for admins and employees alike. Trusted by teams at SoundCloud, Rakuten, and Zapier, it’s the go-to tool for companies that want to make performance conversations feel natural. With responsive support and a fair price point, Small Improvements is a refreshing alternative to bloated HR suites.

Seller

Small Improvements

Discussions

Small Improvements Community

Languages Supported

English

Overview by

Sarah Burgess

Pricing

Pricing provided by Small Improvements.

Launch

$3.00

Grow

$6.00

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Small Improvements Integrations

(8)

Integration information sourced from real user reviews.

Small Improvements Media

Small Improvements Demo - Performance Reviews and 360° Feedback

Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits your organization’s schedule, and even run reviews for different departments at the same time.

Small Improvements Demo - Ongoing Feedback

Praise coworkers for a job well done. Request feedback any time, from anyone. Prepare for 1:1s and collect action items afterward. Then gather real-time employee feedback through Pulse Surveys to improve employee experience year-round. Small Improvements fuels your company’s ongoing feedback cult...

Keep employees accountable and help them grow by setting objectives and tracking key results. Objectives can be shared with managers, the team, or the entire company, so it’s easy to understand everyone’s priorities, communicate progress, and receive valuable feedback from others.

Small Improvements Demo - Retention Analytics

Quickly identify teams or employees that might need your attention. Retention Analytics predicts which employees are most likely to leave so you can take action before they do.

Small Improvements Reviews (75)

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Emily N.

People Operations Manager

Small-Business (50 or fewer emp.)

8/21/2025

"Helpful, Organized, Automatic"

5/5

What do you like best about Small Improvements?

I like how intuitive and user-friendly Small Improvements is, making it easy for staff to give and receive feedback without a complicated process. I appreciate the flexibility of the platform—it allows us to customize feedback and performance reviews to meet our team’s needs. I like that it fosters ongoing feedback and reflection rather than limiting feedback to just formal review cycles. Customer support has been incredible. Alec has been there with us every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

I dislike how the Pulse surveys are a bit difficult to navigate when concerning start and end time. I wish things were clearer on the dashboard of it will be sent out on this date and they have until this date to complete it without going back in and doing a lot of editing. Review collected by and hosted on G2.com.

What problems is Small Improvements solving and how is that benefiting you?

Small Improvements is helping us create a consistent and structured way to give feedback, which ensures important conversations don’t get lost or delayed. This makes performance management more transparent and fair. It solves the challenge of keeping feedback ongoing throughout the year instead of only during annual reviews. That benefits us by making feedback more timely, actionable, and meaningful. Review collected by and hosted on G2.com.

Simran B.

Senior Associate - Talent Management

Mid-Market (51-1000 emp.)

9/29/2025

"Best Performance Management Tool"

5/5

What do you like best about Small Improvements?

The platform is extremely flexible, offering a wide variety of question formats that can be tailored to fit your preferred review style.

Additionally, the customer support team is very responsive and accommodating, always ready to guide.

We used it for peer, 360 degree, upward feedback and bi-annual reviews also.

Easily integrates with HRMS Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

Nothing as such to dislike, everything is great Review collected by and hosted on G2.com.

What problems is Small Improvements solving and how is that benefiting you?

It mainly focuses on providing formatting options and the flexibility to set up reviews at any time. The processes for rating and calibration are very straightforward and easy to use. On the admin side, the interface is also user-friendly, making it simple to remind employees when needed. Review collected by and hosted on G2.com.

Javier A.

Talent Management and Development Program Manager

Enterprise (> 1000 emp.)

6/23/2025

"A True Partnership: Seamless, Supportive, and Always Improving."

5/5

What do you like best about Small Improvements?

The support and partnership we receive from Lindsay Sanders and her team are unmatched.

Lindsay approaches every question with thoughtfulness, and her ability to solve problems and guide us through platform features has made a significant difference for our team. As we expand awareness and training around Small Improvements, Lindsay has played a key role in helping us promote the tool and unlock its full potential.

We are especially excited to partner on 9-box assessments—this is a game changer for our managers and makes development planning much more streamlined and actionable.

Her team matches her high level of service, stepping in seamlessly whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

“Dislike” does not feel like the right word—there is nothing about the platform I truly dislike. If anything, I wish there were more customization options available. I would be willing to trade a bit of ease of use for more flexibility in tailoring workflows or forms. That said, Lindsay and her team genuinely welcome this kind of feedback and are always looking to improve the platform based on what customers need. Review collected by and hosted on G2.com.

What problems is Small Improvements solving and how is that benefiting you?

Small Improvements solves the challenge of managing performance and development across disconnected systems. It gives us a centralized space where one-on-ones, reviews, and goal-setting all live together, making it easier for managers and team members to stay aligned. We especially value the ability to integrate one-on-ones with Google Calendar, which keeps conversations timely and consistent. This all-in-one structure supports a more seamless and thoughtful talent development process. Review collected by and hosted on G2.com.

Rhonda R.

Vice President, People Operations

Small-Business (50 or fewer emp.)

4/22/2025

"Great all-in-one performance management tool"

5/5

What do you like best about Small Improvements?

We've been using Small Improvements for a while now, and it's become a central part of how we manage our performance and people processes. What I appreciate most is how easy it is to use, both for managers and employees. Whether it's giving praise, scheduling 1:1s, creating development plans, or running performance reviews, everything feels intuitive and well thought out. The Slack integration is a bonus that helps keep things in flow without needing to switch tools constantly.

I also like that it offers helpful guidance for HR teams and managers - whether it's templates, suggestions, or best practices, it’s clear they’ve built the platform with real teams in mind.

Overall, Small Improvements has helped us save time, stay organized, and keep our people processes in one place. Highly recommend it for small to mid-sized teams looking for a user-friendly solution. Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

If I had to point out one downside, it’s that there’s no live chat support option. That said, the help articles are solid, and whenever I’ve submitted a ticket or emailed support, the response has been fast and helpful. Review collected by and hosted on G2.com.

What problems is Small Improvements solving and how is that benefiting you?

Small Improvements gives us a centralized, easy-to-use system for managing 1:1s, performance conversations, and employee development. As the only HR person in our company, it’s been a game-changer. I’m able to oversee everything in one place without juggling multiple systems, spreadsheets, or chasing down updates. It brings structure and consistency to our people processes, while still being simple enough for managers and employees to actually use. Review collected by and hosted on G2.com.

Response from Alec Irion of Small Improvements

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Thank you for your kind review and feedback, Rhonda. We're thrilled to be a part of your performance management processes!

Roya P.

Executive Coach + Culture Consultant

Small-Business (50 or fewer emp.)

4/4/2025

"Seriously...what are you waiting for?"

5/5

What do you like best about Small Improvements?

As a Culture Consultant who works with clients both large and small, I am OBSESSED with Small Improvements. This platform packs a giant punch at a totally reasonable price point. Most organizations make giant investments in HR software that claims to do everything...but the reality is that those programs are only useful when they are user friendly and embraced by staff.

Small Improvements makes managing performance reviews, OKRs, and pulse surveys EASY for team members and administrators alike. With customization, flexibility, and its commitment to keeping things simple and straightforward, I recommend it to many of my clients. 5 stars! Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

I hope to see even deeper data insight capabilities available over time. Review collected by and hosted on G2.com.

Response from Alec Irion of Small Improvements

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Thank you for this review, Roya! It's a pleasure to work with you.

Also, we appreciate that feedback on data insights. Our platform is always evolving, so I hope you'll continue to let us know about any ways that we can improve.

Verified User in Internet

Mid-Market (51-1000 emp.)

10/14/2025

"Small Improvements: Intuitive, User-Friendly, and Sets the Standard for Feedback"

5/5

What do you like best about Small Improvements?

Small Improvements sets the golden standard for feedback related processes.

UI is good, easy to understand for users.

Admin is easy, intuitive.

Feedabck cycle setup is easy, can see a lot of thought has been put into making it easy to use.

Good to see that they constantly reach into "what's next" in terms of value added.

Happy customer of 5+ years :) Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

As with all solutions, you have to understand that some highly customized requests might not be a part of default functionality, but their reps have been incredibly forthcoming and helpful on this during our cooperation. Review collected by and hosted on G2.com.

Verified User in Think Tanks

Mid-Market (51-1000 emp.)

4/17/2025

"A User-Friendly Tool that Supports Modern Performance Management"

4.5/5

What do you like best about Small Improvements?

Small Improvements has a clean, intuitive interface that makes it easy for both managers and employees to engage with performance management activities. I really appreciate how it supports best practices—like continuous feedback, structured reviews, and goal setting—in a way that feels natural and non-disruptive. It’s a great tool for fostering meaningful conversations and development across teams. Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

While the platform does a lot well, I’d like to see more flexibility in customizing certain features. For example, the behavior/performance grid isn’t the right fit for our organization, but there’s currently no option to remove or tailor it. A bit more customization would make it even better. Review collected by and hosted on G2.com.

What problems is Small Improvements solving and how is that benefiting you?

Small Improvements helps streamline and modernize our performance management process. Before using it, we struggled with consistency and engagement. Now, with built-in tools for continuous feedback, goal tracking, and structured reviews, we’re seeing more meaningful conversations between managers and employees. It’s helped us create a culture of regular feedback and development, rather than just focusing on annual reviews. The platform makes it easier to align performance discussions with our organizational values and priorities. Review collected by and hosted on G2.com.

Response from Alec Irion of Small Improvements

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I really appreciate your review and the feedback you provided! Our goal has always been to foster meaningful conversations and employee/team development.

Thank you for your feedback as well! Feel free to reach out through our support channel, and we'd be happy to help you remove/edit the behavior/performance grid, and if you haven't already, we would love to hear more about the types of customizations your team would find valuable.

Verified User in Human Resources

Enterprise (> 1000 emp.)

11/5/2025

"Exceptionally Easy to Use with Outstanding Customer Support"

4/5

What do you like best about Small Improvements?

This platform is very simple to use as an admin and end-user. The support I get from their customer success team is phenomenal, specifically Lindsay Sandars. She is always supportive and anytime we have issues she responds immediately with solutions. Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

There are some limitations to the system for our growing organization, but when we share feedback with the customer success team they are open to listen and try to incorporate those changes in future enhancements. Review collected by and hosted on G2.com.

Ben C.

Small-Business (50 or fewer emp.)

6/12/2025

"Reliable, Easy to Use, and Exceptional Support — 10 Years In"

5/5

What do you like best about Small Improvements?

We’ve been using Small Improvements for 10 years for team performance management, and it continues to be an outstanding solution. The platform is easy to use, highly reliable, and integrates well with our HR tools. Setting up review cycles is simple, and department heads can easily manage their own customized reviews.

What truly sets Small Improvements apart is the exceptional customer support — always thoughtful, responsive, and genuinely helpful. After a decade of use, we can confidently say it’s one of the most reliable and supportive services we’ve worked with. Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

Small-improvements is a great service but it is nit a full HRIS. That said it is very effective when integrated with one. Review collected by and hosted on G2.com.

Response from Alec Irion of Small Improvements

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Thank you for this review, Ben. We're really lucky to have your team as a customer!

Lauren T.

Human Resources Manager

Mid-Market (51-1000 emp.)

3/28/2025

"User-Friendly but Could Use More Admin-Friendly Features"

4/5

What do you like best about Small Improvements?

Small Improvements provides an intuitive and user-friendly interface for managing performance reviews and continuous feedback. The ease of use and integration with other tools make it a great choice for organizations looking to streamline their review processes. The ability to customize review cycles and gather 360-degree feedback enhances transparency and growth within teams. Customer support was great, and Alec was amazing to work with! Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

From an admin perspective, setting up the platform was a bit challenging, as it was not immediately clear how to structure review cycles. It would be helpful if the system offered generic standard review cycles for year-end or quarterly performance reviews to simplify the process. Additionally, a great enhancement would be the ability to host meetings and calls directly within the platform to eliminate the need for multiple tools. Another valuable feature would be an AI-powered note-taker, similar to Otter.ai, to capture meeting notes and track goals efficiently. Lastly, while the platform is easy to use, some features could be more customizable, especially reporting and analytics, and the UI could benefit from a more modern update. Review collected by and hosted on G2.com.

What problems is Small Improvements solving and how is that benefiting you?

Before using Small Improvements, we didn’t have a formal review process in place. This platform is helping us gradually build a structured approach to performance management by centralizing feedback, goal-setting, and performance reviews. It has made it easier to implement continuous feedback and create a more transparent and accountable culture. Over time, this is helping us establish a more consistent and effective review process that supports employee growth and development Review collected by and hosted on G2.com.

Response from Alec Irion of Small Improvements

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Thanks, Lauren! It's been amazing to work with you too. I'm so glad to hear that Small Improvements is providing value to your team.

I really appreciate your feedback as well. Our tool is always evolving to meet the needs our customers, so I hope you'll always let us know how we can continue to enhance our features.