Slack Reviews & Product Details

I love that Slack is very easy to use. It's also fantastic how quickly Slack adapts to new features in the market. I remember when they introduced the video upload feature where you can record a video and send it to friends, which was really innovative at the time. I also find the AI recaps feature very helpful as it gives a summary of what happened on Slack, offering suggestions if anything was missed. The integrations are flawless, especially with tools like Google Suite for calendar reminders and file sharing, Freshdesk, and Jira. Everything works well, and it's always up to date. The initial setup was easy too. Review collected by and hosted on G2.com.

Honestly, I have nothing to add. this has to be the best communication tool. Review collected by and hosted on G2.com.

What I like best about Slack is how easy it is to use without sacrificing depth.

The interface is clean and intuitive, so you don’t waste time figuring things out. Conversations stay organized with channels and threads, which makes a big difference compared to messy communication in emails.

It also stands out with integrations. Being able to connect tools and bring updates directly into Slack saves time and keeps everything in one place instead of jumping between apps.

Performance is generally solid. Messages are instant, and even with active teams it stays responsive, which is important for day-to-day work.

On the pricing side, it can feel a bit expensive, but it delivers value if you actually use it as a central workspace. It helps reduce time spent searching for information or coordinating with others.

Getting started is straightforward, and new team members can adapt quickly. Most things are easy to pick up without much training.

The AI features are a nice addition as well. Summaries and quick access to information help cut through long conversations and stay focused on what matters. Review collected by and hosted on G2.com.

What I dislike about Slack is that it can get noisy and distracting, especially in active teams. With many channels and constant notifications, it’s easy to lose focus or miss important messages.

The interface, while clean, can feel cluttered once you’re part of multiple channels. Finding older conversations or specific information isn’t always as quick as it should be.

Pricing is another downside. Some important features are locked behind paid plans, which can feel limiting for smaller teams.

It can also become a bit heavy over time, especially with lots of integrations and history, which sometimes affects performance. Review collected by and hosted on G2.com.

I use Slack daily for team communication, and I love how most of our discussions happen in channels, making it easy to keep track of updates without getting lost like in emails. I appreciate how fast and simple it is to send files or screenshots during work, and the search feature is really helpful for finding old messages or links. Slack has made collaboration much easier and faster, especially when working with a team remotely or on multiple tasks. Its channel-based structure helps keep conversations focused, allowing me to follow discussions without confusion. The quick messaging feature compared to emails helps me get instant responses and solve issues quickly. Overall, Slack makes daily work smoother and more efficient, and when used together with other tools, it streamlines my workflow by keeping everything in one place. Review collected by and hosted on G2.com.

One thing that doesn’t always work well for me in Slack is the number of notifications. When you’re part of multiple channels, it can get a bit overwhelming and sometimes distracting during focused work. Also, important messages can sometimes get lost in busy channels if there are too many conversations happening at once. While the search feature helps, it still takes time to find specific information. Another area that could be improved is call quality at times, as it can occasionally lag or disconnect compared to dedicated meeting tools. Review collected by and hosted on G2.com.

I like the creation of themed groups on Slack because it allows for the inclusion of data, videos, images, etc., and I find it relatively easy to use. This functionality allows for the subdivision of themes such as sprints and the division of topics by specific needs, such as feedback, support, questions, onboarding of new members, etc. Review collected by and hosted on G2.com.

Terrible in mobile use, it doesn't have good visualization and doesn't mirror what's on the desktop. I would also like better visualization on the phone, the combination of various emails in a single view, and to include audio as a way to interact on Slack and transform it into text. Furthermore, I don't connect with other tools despite it being possible, because it opens many data security risks. Review collected by and hosted on G2.com.

Our organization is moving to full remote. Utilizing slack allows us to have real-time communication across departments with full visibility where necessary and privacy when needed. We are unboarding a new CRM and found that there is an integration for Slack, which was great news. Review collected by and hosted on G2.com.

Overall, I like Slack and it's functionality. I understand that Slack has many features that we do not utilize, however, it's nice to know they are there for when we are ready to step up our utilization. Review collected by and hosted on G2.com.

I find Slack so easy to use, which makes communication smooth with colleagues and suppliers. The friendly, fun, and cool branding is a significant plus for me, unlike the more corporate feel of MS Teams. I appreciate the instant chat feature, which is essential for quick communication. The Slack apps for internal tooling are valuable, and I use Canvas for notes and lists. The ability to integrate our platform with Slack and push messages into channels and direct messages adds to its utility. Review collected by and hosted on G2.com.

I find the video quality in Huddles not as good as Google Meet. It's frustrating that Huddles can't be recorded or transcribed on our plan. Also, I can't remote control screens like I can with Zoom. Review collected by and hosted on G2.com.

I use Slack extensively for communication and team management. It allows me to communicate with teammates, share screenshots about problems, get on calls—both video and audio—at any time, and discuss projects. Slack is very intuitive for mapping out strategies and sharing information. I really appreciate its reliability for team calls and management. I like the ability to bookmark messages anytime, and the search feature is invaluable for retrieving important information from past conversations. Review collected by and hosted on G2.com.

Yeah. Sometimes, I think there's just some net issue. So platform issue that things just go down. It doesn't come up or as reliable as you want it, and then you are unable to get stuff done that you really need to get done or going. Review collected by and hosted on G2.com.

I use Slack for communication within the organization, and it really solves my communication issues within the team by allowing me to create channels and groups for different projects, enabling me to track things on my own. I like its user-friendly interface, which makes it easy to use. I also enjoy integrating Slack with other software like Geekbot, which helps in many ways, such as asking every team member for daily updates. The integration capabilities and UX were key factors in switching from Microsoft Teams to Slack. Setting it up was super easy. Review collected by and hosted on G2.com.

The search in Slack needs us to remember exact keywords, which can be improved as AI evolves. Review collected by and hosted on G2.com.

Slack is very smooth and easy to use, especially when working with group channels. Review collected by and hosted on G2.com.

1. Notification Overload

With constant pings from channels, threads, mentions, and connected apps, Slack can start to feel overwhelming—especially in larger teams.

2. Too Many Channels

Over time, workspaces can get cluttered with dozens (or even hundreds) of channels, which makes it difficult to know where the most important conversations are actually happening.

3. Search Limitations (Free Plan)

On Slack’s free plan, message history is limited. That can be frustrating when you need to look up older information or revisit past discussions. Review collected by and hosted on G2.com.

Slack is valued for centralizing communication and teamwork in an organized, flexible platform. Channels replace crowded email threads, making conversations easier to follow, more focused, and searchable when you need to find something later.

It also integrates with Google Drive, Zoom, and Trello, which helps users handle files, meetings, and projects in one place instead of jumping between tools.

Real-time chat, strong search, customizable notifications, smooth file sharing, and solid support for remote or hybrid teams are all major advantages. Overall, its structure, integrations, and efficiency make it a highly effective productivity tool. Review collected by and hosted on G2.com.

Slack can feel daunting at times because of the constant stream of messages, the number of channels, and frequent notifications that break my focus. The free plan also limits message history, which makes it hard to look back at earlier conversations, and the fast-paced chat style can leave less room for deep, concentrated work.

Threads can become disorganized, and many advanced capabilities require a paid subscription. Overall, despite its usefulness, Slack can get irritating if it isn’t well organized and notifications aren’t kept under control. Review collected by and hosted on G2.com.