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Slack Reviews & Product Details - Page 3

Slack Overview

What is Slack?

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

Slack Details
Product Website
Languages Supported
English
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Product Description

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.


Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.


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Recent Slack Reviews

Naman M.
NM
Naman M.Small-Business (50 or fewer emp.)
4.5 out of 5
"All in one tool for comms"
All my communication is now through Slack + Google Meet
GD
giorgi d.Small-Business (50 or fewer emp.)
5.0 out of 5
"hight qualite chat platform"
Slack has high-quality video and photo send-and-receive services. You can send a long code in chat and it'll save code visually, and I like high-qu...
Vanner M.
VM
Vanner M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Slack wow application"
Slack is an Excellent communication and collaboration tool for anyone, whether you choose the free version or a more feature-packed paid plan.The U...

Slack Pricing

Exclusive savings on Slack through G2 Deals

Slack goes beyond chat and video—it empowers teams to work more efficiently by automating everyday tasks, putting your most important conversations at the center, and connecting everyone instantly (right where they're already working). Limited time offer for companies with 200 or fewer users.

How to claim this offer

Claim offer by clicking “Get 25% OFF” CTA and completing the checkout flow!

Deals
25% off
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Slack Media

Slack Demo - Desktop + Mobile Apps
All your team's communication, wherever you go.
Slack Demo - Unified communication
Real time messaging, search, file sharing, voice calling and more.
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Video Reviews

33,950 Slack Reviews

4.5 out of 5
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33,950 Slack Reviews
4.5 out of 5
33,950 Slack Reviews
4.5 out of 5

Slack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SlackQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Anil Baki D.
AD
System Administrator
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Slack?

As a System Administrator at Carlton One, Slack’s channel-based system keeps our 12-person team aligned across 3 time zones. Integrations like Google Drive and Trello automate daily updates, cutting our morning sync meetings by 50%. Saved message threads and @mentions help resolve client delivery delays 30% faster than email chains. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Brief outages during peak hours (e.g., Q4 holiday rush) occasionally disrupt communication with external partners. Notification overload from 10+ active channels forces manual muting, which led to a missed deadline once. A “priority alerts” feature for urgent messages would help. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack replaced Carlton One’s fragmented email workflows, reducing internal email volume by 70%. Real-time collaboration in #inventory-alerts prevents stockouts for retail clients and huddles with suppliers in shared channels resolve shipping issues in <1 hour vs. 1+ days previously. Review collected by and hosted on G2.com.

Alison S.
AS
Clinical Onboarding Specialist
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Slack?

I like Slack because it allows me to communicate and collaborate with my team members easily. It is very easy to use and makes it easy to stay organized through the different channels and direct messages that I get. I like that the search feature is easy to use and it's super helpful in finding previous conversations. I use slack every single day and honestly it's my favorite platform to use to communicate with teammates on. Overall, Slack helps me stay connected to my teammates. Review collected by and hosted on G2.com.

What do you dislike about Slack?

The thing I dislike most about Slack is the large volume of notifications that I receive. It can be overwhelming at times, although I could probably adjust my settings to make that better for me. I also feel like the channels can get messy and sometimes it is hard to find past conversations because they will become buried in newer ones. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack allows for seamless conversation between my entire company. It's also nice that it can be used for screen sharing, video conferencing and workflow management. Review collected by and hosted on G2.com.

Alper U.
AU
Director
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Slack?

The best aspects of Slack are its intuitive communication channels, which enable organized collaboration within our teams. Features like thread discussions, file sharing, and integration with tools like Google Drive, Trello, and Zoom make workflows seamless. Slack's search functionality and customizable notifications ensure users stay on top of tasks without being overwhelmed. The platform’s flexibility for remote work and team coordination is a significant advantage, fostering efficient communication in both small and large organizations. Review collected by and hosted on G2.com.

What do you dislike about Slack?

What we dislike about Slack :

1. Cost for Larger Teams: Slack can become expensive as team size grows, especially for organizations requiring advanced features

2. Notification Overload: Without proper configuration, frequent messages across multiple channels can lead to distraction.

3. Learning Curve for New Users: First-time users may find it overwhelming due to its many features.

4. Limited File Storage: Free plans have restricted storage capacity for shared files.

5. Dependency on Internet: Slack's functionality heavily relies on a stable internet connection. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack solves the problem of fragmented team communication by providing a centralized platform for messaging, file sharing, and collaboration. It helps streamline workflows by integrating with tools like Google Drive, Zoom, and Trello, making it easier to manage projects and keep everyone aligned. The benefits include improved productivity, reduced reliance on email, and enhanced transparency in team interactions, making it ideal for both in-office and remote work environments. Review collected by and hosted on G2.com.

Sammy C.
SC
Sales Executive
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Slack?

Slack is a fantastic tool for keeping teams connected. The intuitive design makes it easy to organize communication into channels, ensuring everyone stays on the same page. I also love the integration options with other tools Review collected by and hosted on G2.com.

What do you dislike about Slack?

can become overwhelming with too many notifications, making it hard to focus on priorities. The pricing can be steep for smaller teams, and the file management system isn’t always user-friendly for finding previously shared documents Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack has been a game-changer for solving the challenge of keeping teams connected and organized, especially in a fast-paced environment. One of its biggest benefits is how it replaces endless email threads with real-time communication. It’s so much easier to hop into a channel and find exactly what I need without digging through my inbox.

It’s also been incredibly helpful for collaboration—integrating with tools like G-suite means I can share files or updates seamlessly without leaving the app. And the ability to have specific channels for projects or teams keeps everything focused and transparent, so no one feels out of the loop.

Honestly, Slack feels like the glue that holds everything together, making teamwork smoother and helping us all stay on the same page, even when we’re spread across different locations. It’s not just a tool—it’s become part of how we work. Review collected by and hosted on G2.com.

Chad M.
CM
English Tutor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Slack?

I think that it's good for communication. I have been working with it for years. It's like Skype on steroids. I use Slack every day for my job with Open English. I have not had any reason to talk to customer support because it has been great. There are a lot of other features that I have used and so easy to use. If you want to transfer everything over the integration process is very easy. I never had any issues with Slack and the ease of implementation has always been 5 stars for me. Review collected by and hosted on G2.com.

What do you dislike about Slack?

When it first came out it was a little harder to use but they have that all fixed now. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Its helping me a lot with my organization of the people I work with. Its easy to DM in private and on main channels that help with the needs that I want from my job. Review collected by and hosted on G2.com.

Rahul A.
RA
Senior Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Slack?

The user interface of Slack is quite comprehesive and easy to use. Different color codings, each feature is right the the fingertip adn the inbuilt Huddle call for small and quick meeting is quite a great feature with screen sharing and video support. Managing groups and team conversation is very easy in slack and options to join multiple workspaces is quite an amazing product decision. Support wise , slack team is quite helpful. And integrating with out workspace, slack is always handy tool and easy implementation. Review collected by and hosted on G2.com.

What do you dislike about Slack?

The desktop application of slack can sometime feel a bit laggy and slow to open up, but once it is booted up, it works smoothly like a charm Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Easy and comprehensive communication with team members, dedicated channels for each of our business verticals, easy integration with multiple applications and pluginsa re some of the very great features of slack. Huddle feature is also a great feature which benefits me, as it solves the hassle of setting up a meeting, inviting all he parties and informing them, but with huddle , I can do it right there at the instant moment. Review collected by and hosted on G2.com.

Norelis C.
NC
Immigration Legal Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Slack?

We use it at the firm everyday and for everything. There was no initial training because it is userf friendly and self -explanatory, That is how we know who is who and who is available. Notifications pop out fast and your chances to get quick answers and/or replies are pretty high. You can upload many types of files and docs and the other end receives them without issues. It is very functional, versatile and helpful to complete daily tasks in lesser time. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Some of the default channels could be more interesting or dymanic. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Faster making -decision process

Time and Money-saving when posting docs and delivering in real time without the need to mail them. Review collected by and hosted on G2.com.

Gladies C.
GC
Linkedin Lead Generation Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Slack?

The channels- it allows s teams to organize discussions by topic, project, department, or any other category. The public as well as the private channels are searchable with keywords so finding the right message is really easy. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Sometimes, using Ctrl+F is not always functioning in a specific channel; I have to type in the #channel before the command is understood. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack makes work so much easier by keeping all your team chats, files, and tools in one place, so you’re not juggling emails or switching between apps all the time. It helps you stay organized with channels for different projects, lets you quickly find past messages, and makes decisions faster with things like polls and reactions. Plus, it’s great for remote teams, with video calls and real-time chats to keep everyone connected. It’s secure, super easy to use, and just makes teamwork a lot less stressful and way more efficient. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

Being able to integrate with various other products as well as being able to collaborate with co-workers in a meaningful way.

It's very easy to use and all employeeds have been able to adopt using it without issues. Being abel to implement it throughout the company in all various departments has been helpful for depertmental work, but also for collaboration across the board.

We use it all day, everyday within the company having created channels for each department.

Having a dedicate Customer Support channel has helped both the support team as well as other departments have a broad overview of issues and jumping in where needed. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Threads are simething that is not neccesarly not helpful, I just don't feel like it's functional. O wamt to be able to reply to amessage without it creating a new thread Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack solves intedepartmental collaboration. People from various departments who don't talk everyday or keep track of each other's schedules can have an overview of who is online and when they are not avalable such as when they're in huddles or meetings. Additionaly sharing documents and integrating into other tools the company uses has been a major benefit in this matter. Review collected by and hosted on G2.com.

Priyanka D.
PD
Senior IT Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Slack?

It allows seamless communication either on phone or on lapto. we can easily check or send text through it and get the response as per availablity of the person. We can easily create a channel for different teams, projects and topics and hence this reduce the need of long email threads. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Sometime we feel distraction because of notifications. So we may have to disable the slack while doing our task so that we can focus on our work. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

For in-person work environments, Slack helps limit interruptions. Rather than walking over to someone’s desk or having a lengthy in-person chat, a quick message on Slack can be just as effective, allowing people to stay in their flow. Review collected by and hosted on G2.com.