SkyTouch Technology Reviews & Product Details

It meets most of the requirements for a small to midsize property. Easy to learn. Our call accounter and Internet are interfaced with our PMS system.

We compare this system with Micros system, which is far more expensive and service for Micros system is really slow. Whereas service on Shytouch is extremly fast. Review collected by and hosted on G2.com.

I wished Shytouch would have a few bells and whistles that Micros system has. Moreover, take into consideration our recommendations and implement changes to the system. When we recommend a change, we are on the ground level and our input should be taken seriously to better the system. Review collected by and hosted on G2.com.

easy use and good commuctions for all departments Review collected by and hosted on G2.com.

does not hook up to phone lines to make easier changing over room status dirty to ready

Also when posting adjusments you can not approve charges, once you press save itr happens right away, wich makes it harder if a mistake happens. Review collected by and hosted on G2.com.

I love that I can be anywhere and still be in touch with the hotels. If my staff has questions, I can literaly log on through my phone and see what they are doing. I makes it so much easier when I have new employees. Review collected by and hosted on G2.com.

I only wish that they had a reminder when an out of order room was going to be released back into inventory. When we are really busy it would be nice to have a reminder. Review collected by and hosted on G2.com.

Ability to generate reports to analyze occupancy, adr, etc. Review collected by and hosted on G2.com.

Exporting reports to excel is clunky. Layout in Excel is along rows, not columns, which makes analysis very awkward. Review collected by and hosted on G2.com.

Skytouch is a very simple interface to interact with. Everything is very easy to navigate and even if a particular task may be confusing, it's not hard to solve because it's common sense. Review collected by and hosted on G2.com.

There are some bugs when connecting to the EMV terminal. There is a "primary address" bug that is annoying and still hasn't gotten fixed. The solution is easy enough because you just click "more" under the guest's address, add a space to the address line, and it all saves - but that's annoying. Review collected by and hosted on G2.com.

I love how fast it is to learn how to use this product. I also enjoy how well the menus are organized. It makes it easier to teach to others and to find reports and reservations. Review collected by and hosted on G2.com.

I would like it better if there were a way to run reports specific to each third party. I would also like better filters for some reports so I can print out specifically the information I need. Review collected by and hosted on G2.com.

Its such an easy pms system to learn and use. Review collected by and hosted on G2.com.

My password has to change every other month. Review collected by and hosted on G2.com.

Ease of access anywhere. Customer service Review collected by and hosted on G2.com.

Reports coudl be better and more costumizable Review collected by and hosted on G2.com.

I love how user friendly SkyTouch is. There are plenty of detailed reports and pages but everything you need is quick and easy to find and understand. Review collected by and hosted on G2.com.

Customer support can sometimes give you the run around, saying the issue needs to be resolved elsewhere, but when I contact the other party, they say the same thing. Review collected by and hosted on G2.com.

How easy it is to use with little effort. Exceptional when it comes to tracking eveything. Reports are of high-caliber! Review collected by and hosted on G2.com.

I do not dislike anything. It works to my liking. Nothing to complain about. Review collected by and hosted on G2.com.