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Skyline Payments Reviews & Product Details

ML
office manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skyline Payments?

Skyline has great customer service. Whenever I have an issue a ticket is submitted, and the response is always fast. Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

I dont have any complaints about skyline. The service is always fast and efficent. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

Skyline is always making sure not only our company is protected but also our customer. I had an issue processing a payment where our customers payment was not processing due to an incorrect billing address. Chris informed me that our account has additional proctection due to previous fraudulent charges, but Chris was able to help me process our customer payment with no hold ups, and made the process very easy. Review collected by and hosted on G2.com.

Skyline Payments Overview

What is Skyline Payments?

Skyline Payments is a cutting-edge accounts receivable platform built to simplify and enhance the payment process for businesses of all sizes. Founded by brothers Kevin and Chris Le, our mission is to empower organizations by streamlining invoicing, accelerating cash flow, and reducing operational costs through innovative technology and personalized support. Why Choose Skyline Payments? - Efficiency Redefined: Save an impressive 10 to 40 hours per month with our automated invoicing and payment reconciliation features. Spend less time on administrative tasks and focus on growing your business. - Cost Savings: Stop overpaying on credit card fees! Our detailed assessments uncover significant savings opportunities by optimizing your current payment rates and terms. - User-Friendly Interface: Experience a seamless integration with your existing systems. Our intuitive platform is designed for simplicity, ensuring a smooth transition without disruption. -Personalized Account Management: Change can be hard, but our dedicated account managers are here to help. Enjoy world-class support throughout your journey, ensuring a flawless onboarding experience and assistance whenever you need it. - Customer-Centric Approach: We pride ourselves on delivering exceptional customer service. Our philosophy is rooted in making you happy, and our team is committed to understanding your unique challenges and providing tailored solutions. Key Features: - Automated Invoicing: Eliminate manual entry and reduce errors with smart invoicing solutions. - Real-Time Payment Tracking: Monitor your cash flow and receive instant notifications for incoming payments. - Self-Service Portal: Empower your clients with a convenient portal for managing invoices and payments. - Secure Payment Processing: Benefit from top-notch security measures to protect your sensitive financial data. - Detailed Reporting: Gain valuable insights into your accounts receivable performance and cash flow trends. Customer Testimonials: - “We made the switch to Skyline and could not be happier. It has cut down our employees’ workload and saved us a lot of time and fees.” — Christina Oliver, Pacific Energy Service - “Their systems integrated seamlessly, and I appreciate that I always speak to a human being when I need help.” — Diana Springer, Choyce Products Join Us: Step into payment zen with Skyline Payments and experience how our innovative solutions can transform your accounts receivable management. Schedule a free assessment today to explore your potential savings and unleash the full power of your payment processes!

Skyline Payments Details
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Product Description

Skyline Payments is a San Francisco Bay area payment technology company that specializes in payment integration and reimagines the payments industry by introducing : One-click payment processing Our PayInvoice Software Private Client Management Award-Winning customer service Skyline is also considered an Independent Sales Organization (ISO), or a third-party payment processing company, which is authorized to handle merchant accounts for businesses. ISO’s have relationships with acquiring member banks, allowing them to provide merchant services to their customers. Our main ISO partners are: i3 Verticals Paya TSYS First Data


Seller Details
Year Founded
2012
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®

Blessing D.
BD
Overview Provided by:

Recent Skyline Payments Reviews

KP
Kevin P.Small-Business (50 or fewer emp.)
5.0 out of 5
"New Customer Review"
The software is easy to use and the support staff is very prompt to respond if there are any questions. Oftentimes, they will call and email to be...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Exceptionally user-friendly"
I appreciate Skyline Payments for its intuitive features. The integration with QuickBooks streamlines payment processing, making it incredibly effi...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Seamless payment integration with Quickbooks online."
Implememtation was almost seamless, as an older small business owner, fear of a system change is real! This was just about painless. I like h...
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Skyline Payments Media

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49 out of 50 Total Reviews for Skyline Payments

4.9 out of 5
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Skyline Payments Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Skyline PaymentsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Dean M.
DM
President, CEO, AIC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skyline Payments?

The suppport team there is great. We've had some very minor issues, as we are using a very old ERP system. They've been very proactive, even writing new code to support some of the issues that came up because of our old system. Very happy with the system itself, but you know any system is only as good as its support- - and they are very responsive, get any small issues that have come up solved quickly - and great follow up. Good folks. We also get paid quicker, which is certainly better. Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

Nothing really. It has taken a little time to get customers to adjust to this new payment system - but most really like it. They get to log into their own secure portal and see details themselves and take control of their own account. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

With regards to receiveables we are generally getting paid faster, which helps with keeping our payables tighter. I thought in my business which is a little older and more established there would be more discontent with moving to a more modern payment method, but gladly have found that many of our customers like having the option of online payment - Either through card or many use ACH. With the systems reminder emails, we have also eliminated the menial chore and cost of sending a hard copy statement out to 1000 customers every month. Review collected by and hosted on G2.com.

Omar G.
OG
CFO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skyline Payments?

I like the solutions Skyline Payments offers us. The integration to our billing and accounting program (QBO) makes it very convenient for our Accounting Team and for our Customers. Additionally, the notices and self service options it offers; allows us to provide to our customers convenient ways to pay their bills which has decreased our DSO and increase our cash inflows. Of course, the functionality is just one aspect of the broad solutions Skyline Payments offers. What I love about it is the quality of the Customer Services they provide. Our Rep is the BEST in the business. She makes sure to understand our issues and works with her team of developers or co-workers to ensure we get the tools and resources we need to improve our operations. Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

I would not say I dislike much about Skyline Payments but I would like to see better reports such as when and which invoices were sent out on any given day. There are certain analytics or reporting tools that would be very helpful to us. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

Autopayments and Payment Matches. Review collected by and hosted on G2.com.

Elicia G.
EG
Independent Distributor - 1992003
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skyline Payments?

As I use Skyline everyday I can say that I love the versatility of being able to send customers their invoices in different ways and the options I am able to give them such as autopayment schedules, etc. I also like that the customer can pay using different methods that is easy to and safe. Skyline syncs seemlessly with my system and I have the ability to manually update it if I need to. In the rare instance that I have needed to contact Customer Service, I can only say that the service is impeccable! They are fast, efficient and thurough. I'd also like to say that if there is ever a time when Michelle is helping , you will get the most outstanding service yet! Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

I cannot think of anything that I can say that I dislike about Skyline. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

Skyline is the first system that I have paid close attention to and used that safely and securely delivers payment links. Customers don't have to worry about fraud! Review collected by and hosted on G2.com.

Schmidli B.
SB
Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skyline Payments?

I have been using Skyline Payment for my small business for over seven years, and the experience has been outstanding.

They offer competitive merchant service rates for credit card payments, provide a seamless transaction process for my customers, and ensure timely deposits to my bank account. Additionally, their customer service team consistently goes above and beyond to address any needs or concerns. I highly recommend their services to fellow business owners. Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

It would be helpful to receive email notifications or alerts when monthly statements are available, as they can sometimes be overlooked without a reminder. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

kyline offers highly competitive merchant service rates for credit card transactions and seamless integration between my bookkeeping software and payment processing terminals. Their efficient and user-friendly solutions have been a valuable asset to my business operations Review collected by and hosted on G2.com.

Leah M.
LM
Office Manager / Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skyline Payments?

I like how skyline payment software streamlines our credit card payment processing. It allows us to process credit card payments quickly and efficiently and links it to our quickbooks software. It's very user friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

We are not able to use the card swiper when we are connected to our server. That requires us to key in all credit card charges. I have been unable to find a solution to this issue. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

The problem it solves is having to manually enter credit card payments into our quickbooks program. The skyline software automatically connects the payment to the cutomer and recives the payment in our quickbooks so someone doesn't have to manually enter the payment. It helps minimize payment errors because it automatically shows up in our quickbooks after the payment has been processed. Review collected by and hosted on G2.com.

HL
Owner / President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Skyline Payments?

By choosing Skyline Payments, you are not just selecting a partner; you are making a strategic investment in a future where reliability and trust form the foundation of your business relationships. Skyline Payments has been processing our invoices and payments for many years with no down time or interruption. Skyline Payments is dedicated to fostering long-term partnerships that prioritize collaboration and mutual growth, ensuring that both parties thrive together. JHL invites you to explore the exceptional partnership opportunities that Skyline Payments offers. Skyline Payments is poised to be a valuable ally in enhancing your operational efficiency and achieving your business goals.

JHL Industries Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

Skyline has not yet adapted immediate phone support. Emails are great but waiting for a response can cause a loss of income and productive time. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

Credit Card Processing Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Skyline Payments?

It is super easy to use/user friendly. It is Quickbooks Enterprise compatible/integrated which is a must for us. It was easy to change to them. If I ever had a question or needed help they are a phone call or email away. We've had them since 2021 and the money we've saved along with the no fuss to use them has been tremendous!Even when my computer went down and had to be replaced they helped me get back up and running same day which is a must for small businesses!! We use it daily and we need it to be up and running always and so far they haven't let us down. Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

If there are any downsides to using Skyline I haven't found one and I'm famous for being hard to please! Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

Being able to send payment links for customers to pay that way instead of giving out their number has been great for people concerned about giving out their credit card information over the phone.

If a customer is concerned they might be over their daily limit we can let them know in a quick minute if the charge has gone through or not.

Credit card processing fees are high but they keep them lower than a lot of other companies so saving Small Businesses money is a great thing! Review collected by and hosted on G2.com.

Tabitha G.
TG
Account Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Skyline Payments?

I really like the fact that it Skyline Payments links to our Quickbooks Online software. The credit card payments process and the client receives the receipt from Skyline Payments and the PAID invoice automatically. Works so smoothly for our company! Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

So far, we haven't run into anything at all that we don't like about Skyline Payments. Its been our best credit card processor that we have ever used. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

I was having an issue with our server's time off by over 5 minutes and it was causing a security issue with the Merchant Center - Pay Invoice App. I had our IT department change the time but was still having an issue accessing the app. I emailed the support staff at Skyline Payments and within a few minutes I had a response. They assisted me on how to make changes and then I rebooted my computer and PRESTO - I was back in to the app. Very friendly staff! Review collected by and hosted on G2.com.

KP
VP of Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skyline Payments?

The software is easy to use and the support staff is very prompt to respond if there are any questions. Oftentimes, they will call and email to be sure they reach me. That is pretty amazing! And it works seamlessly with QuickBooks billing. Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

I haven't found anything so far. Again, very easy to use and great integration with QuickBooks. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

Easier method of setting up recurring payments and we will only have to use one processor for our transactions. Today, we have to use one processor for recurring transactions and every day billing and a different processor for online transactions. Review collected by and hosted on G2.com.

LY
Accounting
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skyline Payments?

Skyline Payments customer support is very helpful and knowledgeable. They solve my problem nice and fast, also keep following up on the progress closely. They are easy to reach and respond quickly. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Skyline Payments?

Overroll they are awsome. One thing I wish they can improve is that I wish they can give us a call or try to send email to a different email address when they find out the original email they send is not responsive. Review collected by and hosted on G2.com.

What problems is Skyline Payments solving and how is that benefiting you?

We need to upadte our account information, and they made it smooth and easy. Review collected by and hosted on G2.com.