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SkyKick Platform Reviews & Product Details

JE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SkyKick Platform?

Pricing is affordable and you can pick and choose which Office 365 services you want to backup Review collected by and hosted on G2.com.

What do you dislike about SkyKick Platform?

Tech support was dismissive and the portal is clunky and doesn't always show you the data you are backing up so you have to call support to have them re-index. There is no simply way to confirm data is backed up and if you need a restore you have to call support to re-index. Very uncomfortable design, snapshot and recovery process Review collected by and hosted on G2.com.

What problems is SkyKick Platform solving and how is that benefiting you?

Office 365 Sharepoint and Email backup Review collected by and hosted on G2.com.

SkyKick Platform Overview

What is SkyKick Platform?

SkyKick is a cloud management platform that helps IT Services Providers build more successful cloud businesses. Our SaaS products and platform are designed to make it easy and efficient to automate IT workflows in the cloud. Cloud Manager – Automate, manage, and secure your cloud help desk A single pane for secure & efficient management of customers across Microsoft 365 and cross-SaaS cloud applications. Help Desk automation helps MSPs streamline cloud administration for faster, easier, and more consistent service delivery. Get on the front-foot with automation for revenue-generating services like Microsoft Teams and security assessments and remediation. What’s more, easily transform complex workflows into automation for generalist use in an intuitive application, all backed by robust security layers, role-based controls, and reporting. Cloud Backup – Protect Microsoft 365 and grow recurring revenue Protect customer data, mitigate cyberattack impacts, improve retention and increase recurring revenue with the market leading Office 365 backup solution. Including complete coverage of the Microsoft 365 tenant including Exchange Online, SharePoint for Business, OneDrive for Business, Microsoft Teams and Office 365 Groups. With unlimited storage and retention, fast search and one-click restore, easy setup and management, and flexible purchase and deployment options – SkyKick Cloud Backup is your engine for business acceleration. Migration Suites – More predictable, stress-free Microsoft 365 migrations Scale your cloud business with automation for streamlined migrations that delight customers, reduce risk, and save time. IT Partners rated SkyKick #1 among Office 365 migration vendors across the categories deemed most important including partner profitability, risk reduction, ease of use & overall data quality.

SkyKick Platform Details
Languages Supported
English
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Product Description

Cloud Management for Partners


Seller Details
Seller
SkyKick
Year Founded
2011
HQ Location
Seattle, WA
LinkedIn® Page
www.linkedin.com
246 employees on LinkedIn®

KJ
Overview Provided by:

Recent SkyKick Platform Reviews

Rich J.
RJ
Rich J.Small-Business (50 or fewer emp.)
4.0 out of 5
"Good,but now owned by Connectwise"
Easy to use, good pricing, good support team
JE
Joe E.Small-Business (50 or fewer emp.)
2.0 out of 5
"Affordable but uncomfortable"
Pricing is affordable and you can pick and choose which Office 365 services you want to backup
Harminder C.
HC
Harminder C.Mid-Market (51-1000 emp.)
1.5 out of 5
"Simple 365 backup solution...maybe a bit too simple?"
The UI is easy to navigate and its easy to see who's licensed for backup and if there are any alerts on accounts not being backed up. I particularl...
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SkyKick Platform Media

SkyKick Platform Demo - SkyKick
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5 out of 6 Total Reviews for SkyKick Platform

3.4 out of 5
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SkyKick Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Rich J.
RJ
Operations Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SkyKick Platform?

Easy to use, good pricing, good support team Review collected by and hosted on G2.com.

What do you dislike about SkyKick Platform?

interface isn't the best, but it's ok, and they just sold to connectwise, depending which side of the fence you sit on, this could be a dealbreaker Review collected by and hosted on G2.com.

What problems is SkyKick Platform solving and how is that benefiting you?

Great at backing up end user mailboxes, we also use it for office 365 migrations, these sometimes fail, but nothing major and a re-run is fine. Review collected by and hosted on G2.com.

Harminder C.
HC
Support Analyst
Computer Networking
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SkyKick Platform?

The UI is easy to navigate and its easy to see who's licensed for backup and if there are any alerts on accounts not being backed up. I particularly like the colour coding for alert level types so its easy to distinguish how important it is. Review collected by and hosted on G2.com.

What do you dislike about SkyKick Platform?

Way too simple for its own good, point in time backup has been designed like an afterthought and most of the time you have to give up trying to restore the data you need. When you compare it to a competitor like Backupify/Druva you realise just how simple it is. Might work for small organisations but not a great fit for an MSP. Review collected by and hosted on G2.com.

What problems is SkyKick Platform solving and how is that benefiting you?

We have many client tenant instances (M365) which don't have a native backup solution, SkyKick allows us to back these services up purely in the cloud negating the need for any on-premise servers/storage. Because its cloud to cloud, the network overhead is also removed and its nice and quick. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SkyKick Platform?

Once the migration gets started, it's very hands off. Review collected by and hosted on G2.com.

What do you dislike about SkyKick Platform?

Slow support response, and inconsistent portal. Review collected by and hosted on G2.com.

Recommendations to others considering SkyKick Platform:

The migration product works very well. However, their Skykick outlook assistant is buggy, and always causes issues when switching profiles. Review collected by and hosted on G2.com.

What problems is SkyKick Platform solving and how is that benefiting you?

I've been able to perform multiple hands free migrations without the labor intensive task of exporting and importing data. Review collected by and hosted on G2.com.

Andrew D.
AD
vCIO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SkyKick Platform?

We have tried many tools to do O365 migrations and SkyKick has been the most reliable. It is not flawless, but their support team is great and that makes up for when things go sideways. Review collected by and hosted on G2.com.

What do you dislike about SkyKick Platform?

Price is a bit high. Its hard to keep using this tool when many advertise free options, however their tools have not performed the same or their support is not as good. Review collected by and hosted on G2.com.

What problems is SkyKick Platform solving and how is that benefiting you?

We have been able to migrate our customers into the cloud with a consistent and reliable process. We have found that leading with an O365 project using skykick, our customers see how easy doing projects with us can be, so they are more willing to do other projects. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SkyKick Platform?

Hands off migration, updates in dashboard Review collected by and hosted on G2.com.

What do you dislike about SkyKick Platform?

SKOA sometimes causes issues and doesn't migrate correctly Review collected by and hosted on G2.com.

Recommendations to others considering SkyKick Platform:

Great for migrating on prem exchange to 365 Review collected by and hosted on G2.com.

What problems is SkyKick Platform solving and how is that benefiting you?

Migrated from on prem exchange to 365 Review collected by and hosted on G2.com.