Skilljar Customer Education Platform Reviews & Product Details - Page 4

The most helpful thing about Skilljar was the way you could create modules from a number of different types of content: video, PDF, interactive quizzes, etc. I also loved the help and support you get from your AM when standing up your site. Review collected by and hosted on G2.com.

I think the biggest areas of improvement are streamlining the UI /UX so it's more intuitive and adding more analytics and data to track the effectiveness of the courses. Having more beautiful "out of the box" design templates could also be useful for those teams that don't have in-house design support or can't afford to get design consultants/contractors. Review collected by and hosted on G2.com.

Skilljar is committed to quality in everything they do. The Skilljar product is well-built and constantly improving. They take me seriously if they don't have a feature I need. I have seen one of my needed features be vetted, explored, and produced within in a matter of months from my request. I recognize that they can't do this for every need. Still, I bring this experience up to illustrate how much they value their customers by providing a highly functional, high quality product. Not to mention, their customer success and customer support agents are phenomenal to work with Review collected by and hosted on G2.com.

There are a lot of opportunities to learn about Skilljar product and I have to have a different login for each of them. It can be very confusing. Review collected by and hosted on G2.com.

Skilljar has a lot of good features that make managing your education experience easy, especially after the initial setup. We can easily manage our live and self-paced training offerings from a central place, track our learners progress, get data for our leadership team, and create a cute, branded experience for our customers to immerse themselves in. Review collected by and hosted on G2.com.

There are a lot of good features that are just missing some extra cherry-on-top functionality. My main gripes are currently slated to be potentially worked on, but I'll mention them regardless - lack of multi-day live events, navigation is wonky and hard to find certain settings, lack of easy customization for the web side of things and for the lessons. Review collected by and hosted on G2.com.

It has an easy-to-use and understand administrator dashboard and interface. Review collected by and hosted on G2.com.

The analytics and reporting could be improved. It would be helpful if you had the ability to create custom reports that can be sent automatically. Skilljar does not have this yet, but they are working on it. Review collected by and hosted on G2.com.

Ability to receive meaningful analytics. Review collected by and hosted on G2.com.

Nothing to report on at this time, the platform is great. Review collected by and hosted on G2.com.

LMS is solid. They are super willing to share tools to enhance your customer's learning journey without having to pay for professional services unless you want to have them do the work for you. Support is incredible and IMO most important, you get GOOD and solid answers from them. Review collected by and hosted on G2.com.

The quizzes are OK but I would like to see more options. They've been improving analytics, which is good, since I can't afford the CMDB connector. I wish I knew about their role/scopes because the non-enterprise subscription doesn't have the role/scope permissions I'd like. That's been a little difficult for managing permissions for my other users. Then again, most of the work I do, so who cares right? There are a couple of ILT issues I've had where I'd like for a bit more flexibility, but that might just be because we handle training differently than others. Review collected by and hosted on G2.com.

The platform is incredibly customizable and even has an API for automating tasks such as third party badging. More than anything, the Skilljar onboarding team is incredible - they set us up for success and proactively checked in with us for months, giving us constant advice on how to better our student experience. Review collected by and hosted on G2.com.

Very little to complain about. I'd love to see more features added to the API, such as the ability to manage users via the API. Review collected by and hosted on G2.com.

The platform is built with customer education in mind, so it is easy to deploy to an external audience. They also have a comprehensive Salesforce integration, which allows us to combine learner data with customer data in the CRM. Review collected by and hosted on G2.com.

There are some limitations in the lesson types and types of quiz questions. The in-app analytics aren't terrific, but we're getting around that through SFDC integration. Review collected by and hosted on G2.com.

Skilljar gives us all the features we need to build our customer learning platform. It gives us plenty of options for creating our instructor-led courses and self-paced classes for customer training, with all the options you'd need. It provides a wide variety of lesson types for self-paced courses like you might expect, SCORM, video, text-based courses, etc. Also appreciate the analytics that are available. Review collected by and hosted on G2.com.

The interface is occasionally challenging to navigate and not super intuitive. Settings you might expect to be in one menu location might be in a completely different part of the platform, so knowing where to go can occasionally be a challenge. Review collected by and hosted on G2.com.

The customer service is really good, the platform is good but it has some limitations that can be compensated by using third party integrations. Their roadmap is good and I can see that they listen to their customers. Review collected by and hosted on G2.com.

The analytics are a bit limited, and some tasks need a lot of manual work. The good thing. is that their technical team is open to feedback, and sometimes they can take over some of these tasks Review collected by and hosted on G2.com.