Sitejabber Reviews & Product Details - Page 6

Sitejabber allows our customers to leave honest feedback about their experiences. Review collected by and hosted on G2.com.

Since customers are not verified, anyone can post a review -- even if they are not customers (or worse, they are competitors). And some of the things that they post are just not true. Review collected by and hosted on G2.com.

I use SiteJabber as both an individual and business user, as a representative of my company.

Personally, I like to see how I progress as a reliable reviewer, and how many views I get per review.

From a business perspective, we are grateful that SiteJabber team always has the time for us. It's hard to talk about what you like without comparing SiteJabber to its main competitor. I'd just say, SiteJabber is all that its main competitor is not. Review collected by and hosted on G2.com.

Sharing reviews on social media is a big deal. I'd appreciate it if the SiteJabber team invest some time and resources in making reviews more visually appealing once they're shared on social media. For example, to be able to select which parts of reviews are presented. Also, I don't like when people are allowed to leave only a few words. Ah, one more thing, we should be able to share "Reason why I choose this business." That would be super important for our business. Right now, that's a line, only I as a user can see. Review collected by and hosted on G2.com.

Dashboard and its algorithm to verify the reviews and comment. Review collected by and hosted on G2.com.

Well support reach out should have been easier. Review collected by and hosted on G2.com.

I like that it is easy to send clients to Sitejabber to leave a review and the user experience is simple without needing an explanation. Review collected by and hosted on G2.com.

The word counts for reviews can be annoying if a client just wants to write a small response but I understand the minimums provide stronger reviews. Review collected by and hosted on G2.com.

I like that there is very minimal setup required. Viewing reviews that were left and customer follow-up is very clear as well. Review collected by and hosted on G2.com.

I wish there were more free features. I would like a dedicated link to manually send customers as well. Review collected by and hosted on G2.com.

Posting reviews is straightforward to manage. Review collected by and hosted on G2.com.

Curating reviews on the free version is a bit tricky. Review collected by and hosted on G2.com.

The star system that they and others use is easy to understand. Review collected by and hosted on G2.com.

Their so called account managers never reply to emails. Crucially reviews are not posted on their site. Review collected by and hosted on G2.com.

Applicable to whole site or company or specific products. Review collected by and hosted on G2.com.

Too many limitations in the free option. The first paid option is expensive for a small business. I did not see significant traffic coming to the reviews page. Review collected by and hosted on G2.com.

intuitive interface, great support, easy integration into shopify Review collected by and hosted on G2.com.

Amazon and ebay reviews cannot be imported Review collected by and hosted on G2.com.

Very user friendly interface, and their support team is great. Review collected by and hosted on G2.com.

It's hard to find anything I dislike about Sitejabber. It's efficient and easy to use. Review collected by and hosted on G2.com.