400 out of 401 Total Reviews for Singular
Overall Review Sentiment for Singular
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Singular ha sido un aliado clave desde que los elegimos como partners. Gracias a su apoyo, hemos podido mantenernos a la vanguardia en las últimas tendencias de attribution marketing, especialmente en lo relacionado con aplicaciones y políticas de privacidad, que han cobrado gran relevancia en los últimos tiempos. El equipo de soporte es excepcional, acompañándonos en cada paso y demostrando un compromiso genuino al tratar nuestros problemas como propios, incluso cuando nuestro equipo no ha adoptado al 100% su uso Review collected by and hosted on G2.com.
Lo único que consideramos como una oportunidad de mejora en Singular es la integración con nuevos partners, que a veces puede ser un proceso lento. Sin embargo, comprendemos que esto es un desafío común en la industria, dado que existen agencias de todos los tamaños y no todas están necesariamente mapeadas. Valoramos el esfuerzo y dedicación del equipo en cada integración, y confiamos en que continuarán mejorando en este aspecto. Review collected by and hosted on G2.com.
- whenever we had issues that were either data or documentation related, the support we received from Singular was always fast and efficient
- makes it easier for us to have a simple solution for ingesting data into data-bases without having to figure out the bulk of the APIs ourselves
- accurate revenue when it comes to ads and iaps (comparison with consoles and ad monetization sources) Review collected by and hosted on G2.com.
- the loading time of the reports is pretty slow and could be improved
- it happened a few times that the tech documentation wasn't super explicit and had to wait for clarification from support
- there have been some mishaps with data formatting that was ingested into our data-base but they were quickly solved Review collected by and hosted on G2.com.
Singular has proven to be an excellent choice for our needs. The integration process was seamless, and their documentation is top-notch, making it easy for our team to get up and running quickly. Additionally, the support team is responsive and helpful, ensuring any issues or questions are quickly addressed. We also appreciate that the platform is cost-effective, providing great value for the features and capabilities it offers. Review collected by and hosted on G2.com.
Some features which are included in the basic packages of competing products are only available as paid add-ons with Singular. While the platform itself is affordable, these additional costs can add up depending on the specific features you need. Review collected by and hosted on G2.com.
The ability to have multi connector for almost every network that exist today in the industry, making it super easy for connecting with those partners in order to pull the neccacry data from them.
Singular also holds a great support team that helped us a lot during our onboarding, and helps a lot with new partners if we need assistant in connecting them - very helpful for partners that never heard of Singular. Review collected by and hosted on G2.com.
New partners often make mistakes with their reports, so sometimes there's a lot of back and forth with manual reports until all data is aligned. and I'm limited for the amount of the times I can re-fresh the data through the Singular platform. Review collected by and hosted on G2.com.
- Great support and onboarding help, even for smaller devs.
- Ability to generate reports across multiple apps with different filtering and grouping options, including cohorted and non-cohorted metrics. Table and chart views on one page! These may sound like they should be a given, but not all MPPs offer such options. Great for teams who don't have internal BI yet.
- New (beta) features released relatively often (Unified iOS, MMM, etc.)
- A clear and straightforward COPPA-compliant attribution solution for kids games. Review collected by and hosted on G2.com.
- Reports tend to take a moment to be generated.
- To configurate a new partner you have to go to multiple places on the platform - not a big issue, but a bit annoying at times.
- Compared to some competitors, the UI may feel a bit wanky.
- SOme documentation could be updated/improved. Review collected by and hosted on G2.com.
- Incredibly attentive to our business account
- Features are easy to use
- Our partner reps are quick to assist and inform us about new features within Singuluar
- Very easy to access reports and integrate across other platforms Review collected by and hosted on G2.com.
I don't have any complaints, this has been a very streamlined experience Review collected by and hosted on G2.com.
The support defenitely is really approachable and fast resolving issues. The platform is easy to use. Review collected by and hosted on G2.com.
There could be more alarms to communicate on latent issues. As well, more information available about the connector type, raw data etc, would be helpful. Review collected by and hosted on G2.com.
What I like most about Singular is the ease of use and the customer service you receive. Our account manager was always there for us when we had questions, doubts, problems and to improve day by day the information we needed. Review collected by and hosted on G2.com.
What I dislike about Singular probably is when we had different data between the platforms and Singular but Singular team resolved it quickly! Review collected by and hosted on G2.com.
