Simplify360 Pros and Cons

It is very user friendly and allows me to manage mulltiple accounts and interactions in one place which I love! Review collected by and hosted on G2.com.

I found that there was a bit of a leanring curve to start but then I got the hang of the system fairly quickly. Review collected by and hosted on G2.com.

It can save a lot of time in automating workflows and tasks. Review collected by and hosted on G2.com.

Ticket generation and forwarding is confusing. Review collected by and hosted on G2.com.

I really like how user friendly the interface is Review collected by and hosted on G2.com.

I wish I could dive into my Analytics more than I currently can. Review collected by and hosted on G2.com.

Super easiy to measure and analyze social interactions and make them monetisable, it's also a ne stop solution for test management and automation and easy to implement. Review collected by and hosted on G2.com.

I think a few more analytics/features would make this an even better product Review collected by and hosted on G2.com.

Ease with which we are able to integrate all the communication channels with flexibility to modify the templates of the communication across channels and enable customer support Review collected by and hosted on G2.com.

Nothing for now, yet to exploe the full feature suite in the paid channel subscription Review collected by and hosted on G2.com.

With Simplify360, all agents can collaborate and give quick solutions with a single inbox for all consumer queries. Review collected by and hosted on G2.com.

Customer surveys under review management can be improved. Review collected by and hosted on G2.com.

its interface and ease to use for our users, it has helped us to increase our ROI in makreting strategies Review collected by and hosted on G2.com.

integrations and cost both our very complex Review collected by and hosted on G2.com.

Simplify360 helps to keep track of all the conversations happening over the internet in one place. This helps us save time and ensure that no critical conversation from the customer gets missed. Additionally, this helps the companies elevate their customer experience and manage their customer support better. Review collected by and hosted on G2.com.

The UI/UX of the platform could be made easy as I believe it is a bit cluttered. Additionally, the insights section could be more robust and data heavy. Review collected by and hosted on G2.com.

So it's best to save your time and very easy to use. Don't need any assistance it's like with this app you can go with flow! Review collected by and hosted on G2.com.

There is nothing to be dislike, I mean it's pretty cool I only tried this app for testing purpose or you can say for comparison and I liked it. I definitely recommend this to everyone. Review collected by and hosted on G2.com.

There Customer support. As we can customize our demo according to our requirement. Review collected by and hosted on G2.com.

It is helping to increase my customer engagement so for me there so no thing to dislike it. Review collected by and hosted on G2.com.