Reiel was very quick to respond, and though I wasn't the most patient through the process of onboarding from a previous service in a hurry due to the Black Friday / Cyber Monday Sale, my needs were met at light speed! I was up and running within about an hour. The transition was simple & fast, the application process for increasing sending limit was simple & fast, they saved my bum for my BFCM marketing campaign. My previous SMS marketing solution was slow to respond to new regulations and still hasn't verified our company despite years of loyalty. Review collected by and hosted on G2.com.

I'm fairly certain Reiel doesn't sleep. I'm concerned. He responds and fixes issues so fast, I'm afraid it's at a detriment to his health. He should have a beer on me and take an extra vacation day ASAP. Review collected by and hosted on G2.com.

Simple Texting is truly "simple" to use and gives the results that our business needs to deliver on. One of the best parts I have come to know and love is the ability to see link-click analytics! Game changer! Review collected by and hosted on G2.com.

I would love it if when you downgrade to another plan, you were able to keep the credits that you had in store. If you have already paid for those credits, those should stay yours no matter what. Review collected by and hosted on G2.com.

It is very simple and easy to use. Everything is really easy to understand and we can get our team all on the same page so that we are all able to use it. Really helpful. Review collected by and hosted on G2.com.

The pay-per-user is a bit of a hassle. Maybe it would be better as a subscription service or package? Hard to tell if that would be more expensive for us or not. Review collected by and hosted on G2.com.

It's so easy. We have other programs and still chose to use this service. It is so easy and notifies you via email when someone has responded. We use it for recruiting at our company. We get a better response rate than emails and phone calls. Review collected by and hosted on G2.com.

The only thing, I would say is that you cant customize the area code. We do have some question the validity of the text because it does not come from our local area code. Review collected by and hosted on G2.com.

I love that simple text is a use to use system. It connects with API, which makes my life more simple to use their system mix with all my systems with automation. Review collected by and hosted on G2.com.

The one thing i dislike is the contact limit. I have alot of SMS opt in but have found i had to update my contacts when it hit capacity Review collected by and hosted on G2.com.

Pretty simple and straight forward system. We use the web/dashboard quite a bit, along with mobile app to send daily pictures. Review collected by and hosted on G2.com.

A couple things are a bit clunky we have to work around but overall not bad. Review collected by and hosted on G2.com.

So far, SimpleTexting has had the best customer service experience from any product we use. Their platform has given us nearly no issues, and works as expected. Review collected by and hosted on G2.com.

There are no ways to filter inboxes based on undelivered messages (due to carrier errors, for example), which when we're sending large quantities of messages would simplify our processes. Review collected by and hosted on G2.com.

I like the immediate feedback that I see from my customers once I send out any type of campaign. Once I set up a campaign, I usually hit my sales target within a few days if not immediately that day. Review collected by and hosted on G2.com.

I dislike the limits on sending MMS campaigns. I realize that I can pay more with a short code to overcome this limit, however that means I would have to change my 800 number which my customers already have in their address book on their cell phones. Review collected by and hosted on G2.com.

It's very easy to use and was simple to teach my client how to use when interacting with potential clients. Review collected by and hosted on G2.com.

There was a recent increase in cost which is disappointing. Review collected by and hosted on G2.com.

Easy to use and gets info to our customer base fast. The customer service is great too! Review collected by and hosted on G2.com.

Nothing. Any issues I have ever had were resolved quickly by my customer service team! Review collected by and hosted on G2.com.