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SimpleTexting Reviews & Product Details

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

Product Website

Seller

Sinch

Discussions

SimpleTexting Community

Languages Supported

English

Overview by

Felix Dubinsky (Co-founder at Simple Texting)

Pricing

Pricing provided by SimpleTexting.

500 Credits

$39.00

Per Month

View More Pricing Information

Sinch Solutions

(1)

See how Sinch products can work together to solve real problems.

SimpleTexting Integrations

(1)

Verified by SimpleTexting

SimpleTexting Media

SimpleTexting Demo - Have 1-On-1 Conversations

Our platform allows you to have 1-on-1 conversations with your subscribers. Respond to inquires, provide customer service and improve customer satisfaction with text messages.

SimpleTexting Demo - Send Mass Text Campaigns

Craft the perfect message then send it to all your subscribers—or a specific segment—all at once.

SimpleTexting Demo - Use a 10-Digit Number or a Short Code

Find the right number for your needs. With SimpleTexting, you can get a new number or text-enable your existing one.

SimpleTexting Demo - Do More With Built-In Apps

Texting is for more than just talking. Our growing list of integrations and apps lets you take your SMS marketing efforts to the next level.

SimpleTexting Demo - Set Up a Text-to-Join Keyword

Create a memorable word or phrase people can text to your number to sign up for messages. (e.g. Text RUN to 900900.)

SimpleTexting Demo - Work Across All Your Devices

With the SimpleTexting app, you can access all of our features on-the-go. Push notifications help you stay on top of your marketing efforts no matter where you are.

Official Downloads

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Swati R.

Small-Business (50 or fewer emp.)

2/22/2023

"Easy to use and Great for Business"

5/5

What do you like best about SimpleTexting?

You get an app on your phone to check any incoming msgs from if you need to. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Difficult to download Image.The images gets dowloaded in jiff format Review collected by and hosted on G2.com.

Paige R.

Marketing Specialist

Small-Business (50 or fewer emp.)

9/6/2022

"Amazing texting service with even better support!"

5/5

What do you like best about SimpleTexting?

The most helpful thing about Simpletexting is the support! Every time we have a problem, Simpletexting support is quick and efficient in helping us resolve issues. The texting service is, just as the site says, simple. It's affordable and user-friendly! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The downside is it does stop working occasionally, which means if this is a primary communication platform for you and clients, you have no idea what messages are coming in. That is lost clientele and money. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

9/7/2022

"Very Helpful!"

4.5/5

What do you like best about SimpleTexting?

Through Simple Texting, we are able to reach households we would otherwise not be able to reach. It helps us to schedule appointments and makes it easy for households to reach us and ask us questions, too. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The reporting can be a bit clunky, but overall it's still pretty user-friendly. Perhaps if there was a way to save customized reports so they wouldn't need to be recreated every month or quarter, that would be helpful. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Many of the households we serve reach out to us through a webform, and we were finding that we were having a difficult time reaching them through phone or email (even though they had reached out to us for help). Now that we can text them to schedule a time to talk over the phone or answer easy questions, we've not only been able to reach them but also eliminated extra time staff used to spend trying to reach them by phone multiple times. Review collected by and hosted on G2.com.

Michael M.

Director of People & Culture

Small-Business (50 or fewer emp.)

6/28/2022

"Mass Comms Must Have"

5/5

What do you like best about SimpleTexting?

The ease of use is by far what I like best about SimpleTexting. Even if you have never been on their web-based platform before, you will still be able to navigate and complete different actions. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It is really difficult to talk to a human sometimes. Chat is always available, however, sometimes it is easier to just pick up the phone and talk about it. Twice now, the lines were busy and the automated system made me enter my call back number, however, I never received a callback. Review collected by and hosted on G2.com.

Recommendations to others considering SimpleTexting:

At a minimum book a Demo, that in itself will be enough convincing. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

We just finished writing our organization's Emergency Operations Plan and needed a mass communications tool that we could use in the event of an emergency. Simple texting is going to allow our organization to communicate crucial information in real-time to our employees with just a few clicks. Review collected by and hosted on G2.com.

Lisa Y.

Small-Business (50 or fewer emp.)

3/20/2023

"Simple text is amazing"

5/5

What do you like best about SimpleTexting?

It is easy to use. The staff is super helpful, and they never keep you waiting. Simple texting has helped us grow our business. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I can't say there is anything that I dislike. They have always fixed the problem on the spot Review collected by and hosted on G2.com.

Drew S.

Owner and Operator if Shane Enterprises LLC

Small-Business (50 or fewer emp.)

9/7/2022

"Simple Texting has accelerated my business growth! 10X"

5/5

What do you like best about SimpleTexting?

I am a fan of the simplicity of the user interface, the live chat support, the ability to organize my contacts into separate lists, and schedule future responses. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish there was better organization and management of each contact. I would like to be able to group certain contacts by tags, categories I can create, and create tasks for each contact. Review collected by and hosted on G2.com.

Nicola G.

Sales & Marketing Manager

Small-Business (50 or fewer emp.)

1/19/2023

"Love this App"

5/5

What do you like best about SimpleTexting?

Responses are instant, notifications to emails are quick if you miss something. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish you could archive chats, maybe you can? Review collected by and hosted on G2.com.

Eric D.

National Director Partner Relations

Small-Business (50 or fewer emp.)

10/5/2022

"Best bang for your buck"

5/5

What do you like best about SimpleTexting?

Super easy and straightforward to use, unlike other platforms out there. The cost is also great, well below what I would expect to pay from this platform. Recommend to everyone. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Honestly, I cannot say anything about not liking this platform. When things go down, it is permanently fixed right away. We even get notified when it is down and back up. Review collected by and hosted on G2.com.

Joe R.

Marketing Coordinator

Mid-Market (51-1000 emp.)

7/26/2022

"Great SMS marketing at a great price"

5/5

What do you like best about SimpleTexting?

Simple Texting is like the name says simple. You can easily create campaigns and keywords. I just found out you can use Zapier to create contacts which means we can use our current form to gather new subscribers. Our company is working on creating a single source of data, so I'm looking forward to using the APIs in the future. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

So far I haven't found anything to dislike. I am new to SMS marketing so I'm sure I'll find things I'll want, but for now, everything is working great. Review collected by and hosted on G2.com.

My Little D.

Owner

Small-Business (50 or fewer emp.)

9/6/2022

"I have recommended simple texting to others already!"

5/5

What do you like best about SimpleTexting?

I like how user friendly it is, they have great customer service, and I appreciate that there are no limits to the number of contacts that you are allowed to have Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I would appreciate a way to see if another plan would be a better fit for my business based on my previous month's usage. I would also love to see a referral program because I have recommended several businesses to use it Review collected by and hosted on G2.com.