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SimpleTexting Reviews & Product Details

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

Product Website

Seller

Sinch

Discussions

SimpleTexting Community

Languages Supported

English

Overview by

Felix Dubinsky (Co-founder at Simple Texting)

Pricing

Pricing provided by SimpleTexting.

500 Credits

$39.00

Per Month

View More Pricing Information

Sinch Solutions

(1)

See how Sinch products can work together to solve real problems.

SimpleTexting Integrations

(1)

Verified by SimpleTexting

SimpleTexting Media

SimpleTexting Demo - Have 1-On-1 Conversations

Our platform allows you to have 1-on-1 conversations with your subscribers. Respond to inquires, provide customer service and improve customer satisfaction with text messages.

SimpleTexting Demo - Send Mass Text Campaigns

Craft the perfect message then send it to all your subscribers—or a specific segment—all at once.

SimpleTexting Demo - Use a 10-Digit Number or a Short Code

Find the right number for your needs. With SimpleTexting, you can get a new number or text-enable your existing one.

SimpleTexting Demo - Do More With Built-In Apps

Texting is for more than just talking. Our growing list of integrations and apps lets you take your SMS marketing efforts to the next level.

SimpleTexting Demo - Set Up a Text-to-Join Keyword

Create a memorable word or phrase people can text to your number to sign up for messages. (e.g. Text RUN to 900900.)

SimpleTexting Demo - Work Across All Your Devices

With the SimpleTexting app, you can access all of our features on-the-go. Push notifications help you stay on top of your marketing efforts no matter where you are.

Official Downloads

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Verified User in Events Services

Small-Business (50 or fewer emp.)

7/9/2024

"They had fantastic customer service, and their texts always delivered on time."

5/5

What do you like best about SimpleTexting?

Simple texting allowed us to send texts and they delivered on time Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

the app was sometimes glitchy and did not always update when a new text came through Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/8/2023

"Best Text/SMS Marketing Platform!"

5/5

What do you like best about SimpleTexting?

I like that the features are above average, there are pricing tiers & it's fairly affordable, and that there isn't much limitation to character count & content formatting. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The only thing I'd say I "dislike" is that because it's not our only means of communication with our audience, we have to set up automations or manually enter a contact's info. The text to join is helpful, however we don't rely on that since we'd rather use one sign up form where they can check off which options theyd like to "opt-in" to. Review collected by and hosted on G2.com.

Rick G.

Small-Business (50 or fewer emp.)

8/3/2023

"Excellent Product!"

5/5

What do you like best about SimpleTexting?

It is so easy to use! I also like the campaigns feature and, the ease of importing contacts. I am able to contact multiple people with ease and, it separates each conversation so, I can still keep track of who I am talking to! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Overall, my experience has been positive. I will say I regualrly run into issues where the app won't let me access new messages when an icon appears. It won't display or allow me to access the other messages. Review collected by and hosted on G2.com.

Nathaniel M.

Student Ministries Pastor

Religious Institutions

Small-Business (50 or fewer emp.)

2/17/2023

"Simple Texting Basic but Helpful App"

4/5

What do you like best about SimpleTexting?

This app is very easy to set up. Upon registering a custom phone number is created. The interface for receiving and responding to questions is easy to navigate and intuitive. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

While you get a randomized number there is an extra cost to created a custom number or a shorter number for texting and responding. The basic plan gives you a standard number and you can keep that number. Review collected by and hosted on G2.com.

Matthew A.

Information Technology Technician

Mid-Market (51-1000 emp.)

8/3/2023

"Simple and Easy to use!"

5/5

What do you like best about SimpleTexting?

Its features are easy to understand and use, pricing is great, and overall user-friendliness is fantastic. Using keywords to allow users to join lists is so helpful! The mobile app is also nice to have. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Haven't found any yet, as it is exactly as advertised and works great for our company to send out notification sms messages to employees. Review collected by and hosted on G2.com.

Derek M.

Small-Business (50 or fewer emp.)

8/8/2023

"Simple straight forward service that does the job well!"

4.5/5

What do you like best about SimpleTexting?

It's got a simple interface and app that works well. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It's sometimes a little glitchy on the app and it didn't send the automated responses as fast as I was hoping sometimes, I think it's all smoothed out tho. Review collected by and hosted on G2.com.

Rodney M.

Resident services director

Mid-Market (51-1000 emp.)

9/7/2022

"Great experience. Very helpful and works every time."

5/5

What do you like best about SimpleTexting?

How easy it is to send messages to our clients Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The mobile app often redirects to the web app. Other than that it works great. Review collected by and hosted on G2.com.

Steve G.

Small-Business (50 or fewer emp.)

8/3/2023

"Simple to use platform. Customer service is great."

5/5

What do you like best about SimpleTexting?

As a podcast host, SimpleTexting is super simple to use and provides all the features I need to get the Experience Milwaukee audience more enagaged in the show and city. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It would be nice to be able to scale back a monthly plan and not lose any credits. Also, would like to see text open rates. Review collected by and hosted on G2.com.

Amanda B.

Mid-Market (51-1000 emp.)

4/3/2023

"Eri was AMAZING!!"

5/5

What do you like best about SimpleTexting?

I just had the best customer service experience with Eri! She was absolutely amazing and went above and beyond to help me out. She patiently walked me through every issue I had and even took the time to format our spreadsheet so it was super easy to upload. And get this - she even refunded credits for campaigns that bounced! Eri's dedication to making my life easier really impressed me. I can't thank her enough for all her hard work and effort. If you're looking for exceptional customer service, look no further than Eri! She is the true definition of "Customer Care" and SimpleTexting would be lost without her! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It can be confusing to someone who is just getting started. Review collected by and hosted on G2.com.

Moe G.

Small-Business (50 or fewer emp.)

8/9/2023

"Great solution for patient communication."

5/5

What do you like best about SimpleTexting?

The ease of use and how it has helped us to improve patient communication. Patients really enjoy the 2 way functionality. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

That there is no dedicated app for use on windows. You either have to log in via web or use a mobile phone (not allowed at front desk). Review collected by and hosted on G2.com.