SimpleTexting Reviews (642)

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SimpleTexting Reviews (642)

View 1 Video Reviews
4.7
642 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, making it simple to set up and manage SMS campaigns. Many appreciate the intuitive interface that allows for quick communication with clients, enhancing overall efficiency. However, some users note that the pricing can be a bit high, especially for additional features.

Pros & Cons

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Rizwana B.
RB
Rizwana B.
Manager
Small-Business (50 or fewer emp.)
"Easy to use interface"
4/5
What do you like best about SimpleTexting?

It was easy to contact the sales and support team, and their user interface was user-friendly. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

We were given a faster turnaround time, but getting set up took a couple of weeks. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Superb Service!"
5/5
What do you like best about SimpleTexting?

User Friendly. All the staff is able to use the program, with little or no training. Which saves time for all. Reaches our Realtors in a timely matter. Very much like they can respond back with questions or acknowledgement. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Having to sign in all the time. It would be nice if there was an app. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Very easy to use and reliable"
5/5
What do you like best about SimpleTexting?

Love the features and the layout to get done whatever I need Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish all the texts went out right on time instead of batches spread out through the night and arriving later that the scheduled time. Review collected by and hosted on G2.com.

JG
Jordan G.
Founder, Systems Saved Me
Small-Business (50 or fewer emp.)
"Super straight forward and customer support always on stand by"
5/5
What do you like best about SimpleTexting?

I love that it's straight forward to onboard and get started. Also, there isn't much downtime for customer support and business registration. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It was confusing why I couldn't import my contacts, but it was because my business wasn't registered yet. But honestly, it was a great overall onboarding. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Quick and easy"
4/5
What do you like best about SimpleTexting?

SimpleTexting gives us the ability to communicate with our clients quickly and easily, one-on-one or in mass text form. We have real time texting with them from a computer or smart phone. We can see what other users have sent. Texts are categorized by which user interacted with that client last. Simpletexting is used all day, every day by our office staff. Simpletexting was quick and easy to set up. They worked with our phone provider to get the necessary certifications to use our existing landline as a text line through them as well. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

There have been some times when there was a delay in receiving texts which can be an issue as our clients are using it to notify us of arrival or cancellation. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Easy to use!"
4/5
What do you like best about SimpleTexting?

SimpleTexting makes mass texts so simple and easy. Honestly no tutorial neeeded, everything is so clear and easy to figure out. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The format seems a bit outdated, so maybe just some updates or spruce it up to look prettier / more professional Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great texting service"
5/5
What do you like best about SimpleTexting?

We have been using SimpleTexting for several years. It makes it easy to connect to all of our customers. The features are great, you can set up autoresponders, data collection and more. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Would rather have a short code than a standard telephone number. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great small business texting service for teams"
4.5/5
What do you like best about SimpleTexting?

The format for their campaigns and the ease of manually inputing contacts. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

There app is a little difficult to work with at times. Glitchy Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Easy setup. Responsive CS team. Too dependent on CS to actually execute the campaigns."
3/5
What do you like best about SimpleTexting?

User friendly. Quick setup. Good support. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Too dependent on customer service representatives to actually get my campaigns sent out. It took several campaigns landing in "monitored" before my account was green-lit to send out messages more freely. Review collected by and hosted on G2.com.

SF
Suzane F.
Director of Operations
Small-Business (50 or fewer emp.)
"Great, Easy to Use Mass Text Service"
5/5
What do you like best about SimpleTexting?

I've used Simple Texting for over 3 years, and it's so user friendly and simple (hence the name, HAHA). I use it 3 times/year for client events/reminders to our real estate client database, and it's very functional to schedule new campaigns, duplicate/edit from past campaigns, and the customer support is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I do wish it was a little easier to manage for when I only use it 3 times/year; they do have some options for this, and I wish it were a bit more clear. My team doesn't use it as frequently as other users or big corporations that text weekly/daily, but it's still the best option I've found for mass text services. Love it overall, and really no issues. Review collected by and hosted on G2.com.