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SimpleTexting Reviews & Product Details - Page 64

SimpleTexting Overview

What is SimpleTexting?

Send mass text alerts. Provide customer service. Create automated campaigns. SimpleTexting’s powerful text marketing features let you do it all. There’s a reason that Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, and other organizations use SimpleTexting to reach their audiences—it really works. Our pricing plans are flexible and our intuitive features are designed to help you grow. Whether you need to message thousands at once or have 1-on-1 conversations, SimpleTexting makes it, well, simple. And with our mobile app, you can even manage your efforts from anywhere.

SimpleTexting Details
Languages Supported
English
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Product Description

SimpleTexting provides Text Message Marketing and SMS Solutions that are Simple, Affordable & Effective!

How do you position yourself against your competitors?

Text message marketing isn’t just our job. It’s our obsession. Whether we’re developing new features like AI Assist or providing customer support on weekends, we’re always working to create the greatest text marketing platform the world has ever seen. Oh, and we’ve made it super easy to use with free tools like our SMS template generator. No special tech skills needed. Just jump in and start using text messaging to reach your customers.


Seller Details
Seller
Sinch
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,656 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
Total Revenue (USD mm)
$5,035
Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH


FD
Overview Provided by:
Co-founder at Simple Texting

Recent SimpleTexting Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"glitchy app, horrible customer service. Do not recommend"
When it works, it works well, which is about 50% of the time.
MM
Mike M.Small-Business (50 or fewer emp.)
3.5 out of 5
"Reliable and easy to use, but with some quirks"
The support is excellent. Every time I use the live chat, I get a response within 5 minutes. We primarily use SimpleTexting through their API which...
RB
Rizwana B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Easy to use interface"
It was easy to contact the sales and support team, and their user interface was user-friendly.
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1 person requested security information

SimpleTexting Media

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Video Reviews

638 out of 639 Total Reviews for SimpleTexting

4.7 out of 5
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638 out of 639 Total Reviews for SimpleTexting
4.7 out of 5
638 out of 639 Total Reviews for SimpleTexting
4.7 out of 5

SimpleTexting Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SimpleTextingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Fund-Raising
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SimpleTexting?

Customer service is fabulous. Whenever I've needed something, I get a response quickly. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I don't like it when I don't have access to a word I want. :) Review collected by and hosted on G2.com.

Recommendations to others considering SimpleTexting:

Simple and cost effective Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Texting to give or download for nonprofit clients. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SimpleTexting?

I really like the ability to allow multiple users to text groups via their mobile phone. All it takes is registering their device and making sure they know how to text the correct group. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

For what Simple Texting is, it works well, and there's not a lot to improve. My only suggestion would be to add a mobile app for more intuitive messaging from mobile devices. There's a high potential for human error with the solution from sending messages via phone. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

We use Simple Texting as a two-way communications channel. For travel events, we text our group updates and important times when we need to be places. At football games, we post our Keyword and number to allow fans to text us issues during the game. It's a great tool. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SimpleTexting?

Very easy to use. Low cost. Easy login from anywhere Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Some phones can’t receive the texts or can’t reply Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Less failed appointments Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SimpleTexting?

Auto texting new clients and staying is touch with current clients Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

no salesforce integration or link to CRM Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

quick response to new clients Review collected by and hosted on G2.com.

SM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SimpleTexting?

It was simple. I started a poll, added my list and my poll questions, and boom it was sent. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

that its a monthly subscription. I only needed it once. But they refunded the next month for me. Review collected by and hosted on G2.com.

Recommendations to others considering SimpleTexting:

I dont think you can make it any easier than it is. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

A potential customer wanted to know how much interest we would have being on site with them. It gave interesting results. Review collected by and hosted on G2.com.

RR
Digital Content Manager
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SimpleTexting?

Very easy, intuitive website. Can quickly get started with minimal effort. Finding keywords for your text campaigns fast and easy too: tells you immediately if they are available. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Cannot segment lists currently, though they are correcting this soon. Until recently could not send images, but have added this feature as well. Review collected by and hosted on G2.com.

Recommendations to others considering SimpleTexting:

Definitely give it a try. Very easy to set up and great customer service. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

We were looking for a different avenue to target our customers, and SimpleTexting was ideal. We now target our customers with both Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SimpleTexting?

It fits my needs: Quick, Easy & Powerful Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

So far I don't dislike anything! Except for the review process Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

I've just barely begun to scratch the surface of SimpleTexting. I was looking for a solution for our organization that I could implement in a hurry to notify constituents of an upcoming meeting. Even when we were faced with what could have been an impediment to using the product, ST had an easy solution. They even called me personally to explain! Review collected by and hosted on G2.com.

JP
Freelance Photographer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SimpleTexting?

If you are looking for a SMS marketing campaign tool, SimpleTexting may be a very good option for either individuals or small to medium size companies.

It has a set of powerful features while remains easy and intuitive to use, also, there many options for customer support either via email, phone or live-chat or online by reading articles or watching how-to videos on their knowledgebase.

The main features include: schedule messages to be sent at any time, unlimited keywords (with any plan!), importing your contacts, auto responses, support for 2-way communication with your contacts, voting/polling and creation of unlimited users and groups.

The user interface is simple and easy to use, navigation is intuitive and doesn't bombard you with unneeded sophisticated options.

SimpleTexting has very competitive rates (mainly if considering the unlimited keywords), and offers a free trial. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The main feature that is missing from SimpleTexting is the support for MMS, which means you can't directly add photos or videos to your messages (you can add links to external multimedia elements).

Another lacking feature is the report system, while you do get some reports (such as opt-in and opt-out contacts), you don't get reports about delivery notifications and about keywords (which could help analyze your campaign) Review collected by and hosted on G2.com.

Recommendations to others considering SimpleTexting:

Free trial includes messages and kewords with quick registration, so you can try it yourself. recommended. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Simple cost effective SMS marketing tool that I think should be on any small to medium company's list when looking for SMS marketing solution. Review collected by and hosted on G2.com.