
I love that simple text is a use to use system. It connects with API, which makes my life more simple to use their system mix with all my systems with automation. Review collected by and hosted on G2.com.
The one thing i dislike is the contact limit. I have alot of SMS opt in but have found i had to update my contacts when it hit capacity Review collected by and hosted on G2.com.
Pretty simple and straight forward system. We use the web/dashboard quite a bit, along with mobile app to send daily pictures. Review collected by and hosted on G2.com.
A couple things are a bit clunky we have to work around but overall not bad. Review collected by and hosted on G2.com.
So far, SimpleTexting has had the best customer service experience from any product we use. Their platform has given us nearly no issues, and works as expected. Review collected by and hosted on G2.com.
There are no ways to filter inboxes based on undelivered messages (due to carrier errors, for example), which when we're sending large quantities of messages would simplify our processes. Review collected by and hosted on G2.com.
I like the immediate feedback that I see from my customers once I send out any type of campaign. Once I set up a campaign, I usually hit my sales target within a few days if not immediately that day. Review collected by and hosted on G2.com.
I dislike the limits on sending MMS campaigns. I realize that I can pay more with a short code to overcome this limit, however that means I would have to change my 800 number which my customers already have in their address book on their cell phones. Review collected by and hosted on G2.com.
It's very easy to use and was simple to teach my client how to use when interacting with potential clients. Review collected by and hosted on G2.com.
There was a recent increase in cost which is disappointing. Review collected by and hosted on G2.com.
Easy to use and gets info to our customer base fast. The customer service is great too! Review collected by and hosted on G2.com.
Nothing. Any issues I have ever had were resolved quickly by my customer service team! Review collected by and hosted on G2.com.
It's helpful to be able to communicate with our clients in an easy and more accessible way. We were able to use our own number as well, which is a bonus. It's pretty simple to understand and has a lot of other apps it can connect to. Review collected by and hosted on G2.com.
I wish it would connect with Google more. I also wish it had better automated response features. Review collected by and hosted on G2.com.
Simple Interface with no complicated features. Very easy to send outbound texts to people without having to jump through hoops. Additionally, the automations they offer also makes it very easy to create scalable texts campaigns without having to put in much effort. Review collected by and hosted on G2.com.
The thing I don't like about SimpleTexting is that replies to people cost you credits which can be pretty consuming especially if you're having conversations over texts. Also, I don't like how they don't have read receipts for all messages so I can't tell if people are reading my messages or not. Review collected by and hosted on G2.com.
We set up a drip campaign to send out a free daily devotional. It is completely automated, where we were previously manually e-mailing out each message. So this has saved us a tremendous amount of time. Review collected by and hosted on G2.com.
People are unable sign back up for the devotional if they have already went through. We would like people to be able to unsubscribe and start back over at day 1. Review collected by and hosted on G2.com.
I like the ability to schedule text messages in advance. Having an app I can access on my phone is great for weekend responses as well. Review collected by and hosted on G2.com.
While I can create custom lists, importing through MailChimp could be improved (to align additional fields) and sorting lists could be easier. Review collected by and hosted on G2.com.