SimpleTexting Reviews & Product Details - Page 3

This app is very easy to set up. Upon registering a custom phone number is created. The interface for receiving and responding to questions is easy to navigate and intuitive. Review collected by and hosted on G2.com.

While you get a randomized number there is an extra cost to created a custom number or a shorter number for texting and responding. The basic plan gives you a standard number and you can keep that number. Review collected by and hosted on G2.com.

Its features are easy to understand and use, pricing is great, and overall user-friendliness is fantastic. Using keywords to allow users to join lists is so helpful! The mobile app is also nice to have. Review collected by and hosted on G2.com.

Haven't found any yet, as it is exactly as advertised and works great for our company to send out notification sms messages to employees. Review collected by and hosted on G2.com.

It's got a simple interface and app that works well. Review collected by and hosted on G2.com.

It's sometimes a little glitchy on the app and it didn't send the automated responses as fast as I was hoping sometimes, I think it's all smoothed out tho. Review collected by and hosted on G2.com.

How easy it is to send messages to our clients Review collected by and hosted on G2.com.

The mobile app often redirects to the web app. Other than that it works great. Review collected by and hosted on G2.com.

As a podcast host, SimpleTexting is super simple to use and provides all the features I need to get the Experience Milwaukee audience more enagaged in the show and city. Review collected by and hosted on G2.com.

It would be nice to be able to scale back a monthly plan and not lose any credits. Also, would like to see text open rates. Review collected by and hosted on G2.com.

I just had the best customer service experience with Eri! She was absolutely amazing and went above and beyond to help me out. She patiently walked me through every issue I had and even took the time to format our spreadsheet so it was super easy to upload. And get this - she even refunded credits for campaigns that bounced! Eri's dedication to making my life easier really impressed me. I can't thank her enough for all her hard work and effort. If you're looking for exceptional customer service, look no further than Eri! She is the true definition of "Customer Care" and SimpleTexting would be lost without her! Review collected by and hosted on G2.com.

It can be confusing to someone who is just getting started. Review collected by and hosted on G2.com.

The ease of use and how it has helped us to improve patient communication. Patients really enjoy the 2 way functionality. Review collected by and hosted on G2.com.

That there is no dedicated app for use on windows. You either have to log in via web or use a mobile phone (not allowed at front desk). Review collected by and hosted on G2.com.

I know most employees don't check their emails regularly, but everyone has their phones on them. I like the fact I can schedule texts to send at a later date/time. This feature helps simplify my job when I need to get information out to our employees, but I want to send it out later, say during their lunch, so I know they will have a moment to read it. Simple Texting helps me keep everyone on the same page and up to date with possible sudden changes. Review collected by and hosted on G2.com.

The only thing I have found that I am not a fan of is the text amount vs. the number of credits it takes to send them. It has to be a concise and straightforward message to qualify for just one credit. We have under 100 employees and still use hundreds if not thousands of credits a month but only send maybe 2-4 messages monthly. I have found that short and sweet is the key to using Simple Texting. Review collected by and hosted on G2.com.

The best feature about SimpleTexting is the readily available support team. I can email our representative at any time with questions or concerns and receive a solution within 24 hours...EVERY TIME! Review collected by and hosted on G2.com.

I wish that I could manually assign current subscribers to other lists. As a church, we often have people who want to be a part of multiple lists for different ministry departments. They have to subscribe individually to each list, which I understand is likely a legal requirement for messengers. At times, we've had numbers be classified as "invalid" without the subscriber having done anything on their end. Review collected by and hosted on G2.com.

The platform was quick and easy to set up for our company. We were able to set up automated campaigns and broadcasts within a day and get results quickly. Support was easy to get in touch with to brainstorm ideas we had and help us find creative ways to use the platform on top of what we could see from the tutorials. Review collected by and hosted on G2.com.

I wish I could set my automations into their own flows. I dont like that everything for all lists are in one area. I'd like to be able to see one flow at a time and see it in the order of the timeline of release.

There are not a lot of segmentation functions that you are able to do with other softwares. To make lists based off of the user's actions that they've taken, you must really set up some interesting workarounds and they're subpar at best. Not a great tool for higher-level strategies. Easy to grow out of this software. Review collected by and hosted on G2.com.