ShipRocket Reviews & Product Details

The best thing about shiprocket is that it gives you options and prices from different courier services, and then you can send packages based on your preferences/prices/customer reviews/availability Review collected by and hosted on G2.com.

Sometimes the response times are not that great, and the package gets delayed.

Their UI is complicated and needs a bit of understanding. The first time I tried to place the order, I was so confused that I was just about to give up. Review collected by and hosted on G2.com.

Their pickup process is speedy. Even you can track the shipment status via using web link or mobile application. It's mobile app is really easy to use. Review collected by and hosted on G2.com.

Sometimes price is expensive. I suggest to reduce on pricing by 10-20 %. Over all I am a happy user of this app. Sending my shipments across the country. Review collected by and hosted on G2.com.

Most helpful thing about shiprocket is that you don't have to leave your home to go to a shipping company office to ship your product. At the comfort of your home one can book the service and the package is then taken care of. You have a variety of options to choose on the courier partner according to your needs and the type of parcel. Review collected by and hosted on G2.com.

Sometimes the pickup guy doesn't even come to pickup the parcel and you are stuck for many days. Happened with my friend, her order was not picked up even after 1 month. And they were not giving the refund also for this. Review collected by and hosted on G2.com.

I like the fact that the platform is fairly easy to use and it acts as an aggregator for all shipping companies. So instead of going out and individually dealing with multiple companies, you're dealing with one. Review collected by and hosted on G2.com.

I have had multiple negative experiences but the biggest is the fact that they cannot track return orders. I'm an electronics seller, so my products are high-value itmes (laptops, RAMs, GPUs etc). I'm currently awaiting some RAMs that Shiprocket's partners couldn't delivered and was moved to RTO, and the biggest is a customer-returned Macbook that is currently missing worth a large amount and ShipRocket has closed their investigation without taking any responsibility. Review collected by and hosted on G2.com.

Best part about it is that shiprocket gives us multuple shiping agents at one place without any minimum order unlike if you go to each individually Review collected by and hosted on G2.com.

Shiprocket's rates for a new ecom startup is higher than others but if you do good no of orders then they will call yu can you can negotiate rates. Review collected by and hosted on G2.com.

As i had started my online business of fashion jewelry, i continuously need the courier partner, as a business owner i would definitely suggest this platform for shipping and delivery. Pricing is worth value and on time delivery. Review collected by and hosted on G2.com.

Nothing, it's just perfect i loved everything about shiprocket. The multiple shipping partner allows you to compare between the time of delivery and the money. It's the perfect platform. Review collected by and hosted on G2.com.

The Shiprocket software has a professionally managed and automated dashboard, given various insights and data on all orders shipped and pending. This software is reliable and saves a lot of time and effort in coordination for last mile delivery logistics for a growing startup like ours Review collected by and hosted on G2.com.

Response times are not great - in the rare cases we've faced issues, they take at least 1-2 days to respond and fix the same, without escalation. Pricing is competitive but there are cheaper, reliable alternatives so may switch Review collected by and hosted on G2.com.

ShopRocket has a cloud-based logistics and shipping platform which helps in tracking, identifying and comparing the best logistics and supply chain vendors to partner with basis the geo-location, COD and reverse logistics needs Review collected by and hosted on G2.com.

The only problem with ShipRocket is with the third-party vendors for services, also for some locations the services are absent and integration with domestic software and ERP is very challenging Review collected by and hosted on G2.com.

Their is nothing to like about this company. Worst business ever dealt with. Review collected by and hosted on G2.com.

Everything. These guys are frauds and a bunch of scammers. They will rip you off in weight discrepancy and shipment charges. Review collected by and hosted on G2.com.

That treats both the buyer and seller as clients, one can so easily just verify their number and get the details of every parcel they're yet to receive. Increases trust and flexibility. Review collected by and hosted on G2.com.

Once they delivered a parcel of mine after 4-5 days delay during Durgapuja festival in WestBengal. Review collected by and hosted on G2.com.