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ShipRocket Reviews & Product Details - Page 3

ShipRocket Overview

What is ShipRocket?

One of the best eCommerce logistics and shipping software solutions. Over 24000+ COD Services & Use Multiple Courier Partners in India to deliver your products on time. No Shipping Limits.

ShipRocket Details
Languages Supported
English
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Product Description

Shiprocket offers negotiated freight rates with its top rated shipping partners like Fedex, Bluedart, Aramex, FirstFlight & Ecom Express. It can be integrated with any eCommerce site on Amazon, eBay, Magento, Opencart and Kartrocket.


Seller Details
Year Founded
2011
HQ Location
New Delhi, Delhi
Twitter
@ShiprocketIndia
9,141 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®

Puneet B.
PB
Overview Provided by:

Recent ShipRocket Reviews

Lakshit A.
LA
Lakshit A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best app for managing the orders and its logistics"
The best app that can help you manage the logistics of your orders and it is very easy to use. Implementation is very easy as you just have to syn...
Parthiban  M.
PM
Parthiban M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Streamlining E-commerce Logistics"
ShipRocket is a seamless integration with multiple e-commerce platforms and quick shipping options. It offers reliable order tracking and real-time...
BHANU S.
BS
BHANU S.Enterprise (> 1000 emp.)
0.0 out of 5
"A Nightmare Experience with Shiprocket - Total Scam!"
Their sales team is very hardworking to trap you, once you are trapped and recharged the wallet, not even God can help you
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ShipRocket Media

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Video Reviews

97 ShipRocket Reviews

3.9 out of 5
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97 ShipRocket Reviews
3.9 out of 5
97 ShipRocket Reviews
3.9 out of 5

ShipRocket Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ShipRocketQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ShipRocket?

Great aggregrator of courirer partners.

Nice UI. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

While the product worked fine when we started shpping initially through it, then there were some orders which got stuck, the way their support team handled the stuck packets was really really bad. Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

Nice aggregrator of courier parnters Review collected by and hosted on G2.com.

SK
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShipRocket?

The best thing I like about Shiprocket is the capability to select from a number of courier partners, such as leading brands such as FedEx, Delhivery, and Blue Dart, amongst others. This versatility enables me to find very good rates and services for my cargo shipments, making sure cost-effectiveness and timely deliveries. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

While Shiprocket continues to be a great shipping option over-all, there are some aspects that may use betterment. The customer support could be a little bit sluggish sometimes, particularly during peak times. Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

We successfully deal with a number of issues faced within the shipping domain. The most significant challenge is finding a trustworthy courier service that provides competitive prices and good service. Shiprocket's huge network of courier services and negotiated prices gets rid of the necessity for individual negotiations, saving your time and resources. Review collected by and hosted on G2.com.

IS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ShipRocket?

Worst begining, Completely hopeless. This company will make thier client hopeless and helpless even after the Recharge payment is done. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

They never respond to your query it's all about the expensinve billing and charges they have created. I amtrying to reach them since a month for API integration, I don't understand 1 thing why the management is so worst to follow up their teams before subscribing I dint realize about checking reviews later realized I did a biggest mistake.

I tried to reach them through their dashboard portal(Support), Email, Whatsapp and Call. No 1 bothers to respond to their clients. Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

Only creating problems to clients Review collected by and hosted on G2.com.

JR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShipRocket?

The most helpful about the Shiprocket is that you can book your courier service without stepping out of your home, eliminating the need to visit a shipping company office. From the comfort of your home, you can select from a range of options to choose the courier partner that best suits your requirements and parcel type. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

The dislike regarding Shiprocket is that they do not have much control over their courier partners, and we lost many shipments in a month and tracking of those is very tough Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

Shiprocket helps us in resolving the courier service solutions, we can ship our courier just by choosing any courier service available in their shipping panel according to the time and price taken by them. This helps us to provide all the shipping solutions under one platform there is no need to visit to any courier office individually. Review collected by and hosted on G2.com.

SM
Digital Marketing Manager
Management Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShipRocket?

The most helpful about Shiprocket is that we can get all the courier information along with their prices at one panel, and we can simply choose the best suit according to our requirements. Also, the customer support from Shiprocket is excellent, they usually resolve your issues in very less time and they are very responsive to your queries. Shiprocket is a market leader in providing logistics solutions. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

My dislike about Shiprocket is its complicated control panel, which is a bit difficult for a new person to understand and manage it. It requires special training from Shiprocket. Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

With the use of Shiprocket services, we can easily send all our parcels by choosing the courier services from one single control panel, we need not contact the couriers separately to get dispatch our products. Now after utilizing the services of Shiprocket we need not to worry for shipment deliveries anymore. Review collected by and hosted on G2.com.

Vinay Prakash M.
VM
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ShipRocket?

This is the most relivent shipping managment tool if you get bulk orders/single order on your website. It is easy ti implement and inhance your customer experience. even their integration process is not too complicated. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

They should just look at how can can inhance the tarrif. Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

One of my client was struggling with finding a right shipping partner. I recommended him Ship rocket because his website was in magento e-commerce and SHiprocket supports the same. Their response time and customer support both is great and my client is happy. Review collected by and hosted on G2.com.

Rohit S.
RS
Senior Web Developer Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ShipRocket?

They Provide the best integration to deliver products in any place in the world and help users to track the order through their delivery to their destination. Customer support is unbelievable which resolves the issue in no time. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Sometimes it takes little time to verify all the details and at present, they have stopped new merchant entries. other than that its a best platform for new user as well as experienced users Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

Shiprocket is solving all issues related to freight management which is users are seeing all the activities of their orders while delivering to their destinations. It solves the issues with its best User interface. Review collected by and hosted on G2.com.

nupur g.
NG
Senior Associate-Talent Acquisition
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShipRocket?

I used Shiprocket at the time of my small business set up where I needed pick up from my home for my orders to be delivered to customer.

It is a safe and cost effective application for founders like me. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

There is minimum order limit in a month to be eligible for Shiprocket which I feel is restricting their potential small business owners who are not exactly sure about their order numbers.

They just reduce the minimum order limit monthly Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

Shiprocket is providing door pick up, which eliminates the need for the owner to commute to stores like DTDC,bluedart.

Real-time tracking service on their app ensures trust and credibility for both sender and receiver Review collected by and hosted on G2.com.

NN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShipRocket?

The most helpful about Shiprocket is that it offers all shipping solutions under one panel, we can get the details and prices of all courier services within the single panel of Shiprocket. Also, the prices and quotations of this are very competitive as compared to other shipping providers. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

The least about Shiprocket is that we are getting too much weight related issues upon the shipment/courier we sent and for that we need to pay later some extra money. Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

With the Shiprocket platform we can send out all the courier parcels by choosing any courier service under one panel, we need not contact the courier service separately. Shiprocket panel saves a lot of time of ours in searching and contacting various courier service to ship our shipments. Review collected by and hosted on G2.com.

Parampreet S.
PS
Member
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ShipRocket?

The best thing i like about ship rocket is that its user friendly platform, extensive delivery network , flexible payment options and best pricing. It also provides real time tracking updates which help businesses to manage their shipping operations more effective and efficiently Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

The one thing which i dont like about ship rocket is their limited international coverage , shiprocket delivery network is primarily focused on domestic shipping in india so its international reach is limited compared to ither logistics providers and another thing i experienced while using shiprocket is that it is sometimes difficult reaching support representative or getting timely response about concerns and inquires Review collected by and hosted on G2.com.

What problems is ShipRocket solving and how is that benefiting you?

Shiprocket is solving several problems related to shipping and logistics for e-commerce some of them are

1. Complex shipping process- shipping can be complex and time consuming process for e commerce business so it provides an centralized platform to manage their shipping operations

2. Limited delivery network - many logitics providers have limited coverage in certain areas , making it difficult for businesses to reach customers but shiprocket has an extensive delivery network that allow businesses to ship to even most remote locations

3. High cost - shipping cost can be significant expense for e commerce businesses, especially for small enterprises so shiprocket offers a affordable prices to reduce their shipping cost effectively

Shiprocket is majorly benefitting me in delivery my products overall the india in less prices than other logistics providers Review collected by and hosted on G2.com.