ShipRocket Reviews & Product Details

The batch processing of orders. We can print hundreds of shipping lables for our gift boxes in minutes, not hours. Review collected by and hosted on G2.com.

The interface can be slow during peak seasional traffic. Review collected by and hosted on G2.com.

The integration with our online store was smooth, and the centralized dashboard makes tracking and order management easy. COD settlements are quick, which helps with working capital. Review collected by and hosted on G2.com.

International shipping onboarding took longer than expected. For a brand with global demand, faster setup for across-border deliveries would be ideal. Review collected by and hosted on G2.com.

The ability to assign ''priority'' or ''Secure'' Shipping services for orders above a certain Value. Review collected by and hosted on G2.com.

Insurance claims for damaged high-value items can be a slow process. Review collected by and hosted on G2.com.

The best app that can help you manage the logistics of your orders and it is very easy to use. Implementation is very easy as you just have to sync your ecommerce platform with the application. Customer support is also very helpful in setting up the same.

I use it on a daily basis and never face any challange.

No much integration was required to enable the product and it has many more features like price comparison between multiple delivery partners Review collected by and hosted on G2.com.

The payment management is something that the team should work on. Review collected by and hosted on G2.com.

Their sales team is very hardworking to trap you, once you are trapped and recharged the wallet, not even God can help you Review collected by and hosted on G2.com.

As a seller, my experience with Shiprocket has been nothing short of a disaster. They never picked up the packages from my home, despite multiple requests, and had the audacity to mark the status as "pickup denied by the seller." This blatant lie led to my orders being delayed by an unacceptable 10 days, causing immense frustration for both me and my customers.

To make matters worse, I ended up having to personally courier the packages myself, completely defeating the purpose of using their service. Their support is an absolute joke—non-responsive, unhelpful, and downright infuriating. When I tried raising tickets to address the issues, they simply closed them with a note saying "issue resolved," without actually doing anything to fix the problem.

Shiprocket is a total scam, and I would strongly advise anyone to avoid using their services. They are unreliable, unprofessional, and utterly incompetent. Save yourself the headache and look elsewhere for your shipping needs! Review collected by and hosted on G2.com.

Shiprocket offers tons of features. It offers lots of couriers partners to choose from. The converational commerce part where customers get automatic updates on their orders is a great feature. We are easily able to eliminate the manual calling and texting and updating the customers about the status of the order because shiprocket updates them for us in real time. Review collected by and hosted on G2.com.

In the last few months, the courier rates have gone up. This is problematic specially for those that offer low ticket products or the brands that offer free shipping. Review collected by and hosted on G2.com.

ShipRocket is a seamless integration with multiple e-commerce platforms and quick shipping options. It offers reliable order tracking and real-time updates, making it easier to manage logistics efficiently. Review collected by and hosted on G2.com.

The user interface can feel cluttered and unintuitive for some, making navigation challenging Review collected by and hosted on G2.com.

The most helpful about Shiprocket is that it integrates with several shipping carriers, enabling companies to select the best shipping alternatives for their requirements. From domestic couriers to international carriers, Shiprocket provides several shipping partners to ensure efficient as well as cost-effective shipping and delivery.

The platform offered by Shoprocket is very simple and easy to implement, also their customer support can help you in case of any issues you encounter while doing shipping. Review collected by and hosted on G2.com.

Although Shiprocket provides a user-friendly user interface, new users might experience a learning curve when navigating the platform's functions and settings. However, detailed onboarding information and tutorials are accessible to help individuals. Review collected by and hosted on G2.com.

eCommerce is growing like never before. People are preferring to buy online instead of going to the market. On the other hand, brands are providing better offers and exclusive launches online to attract more buyers. It helps the brand to save on many kinds of expenses. However, many small businesses are still not able to afford to ship their products to different places. This makes them lose the opportunity to grow on a global level. This is what Shiprocket visions to solve in India. Review collected by and hosted on G2.com.

The thing that many don't like about Shiprocket is that their control panel is too difficult for beginners to understand. To perform our daily tasks, we ought to attend a specific training session with Shiprocket. Review collected by and hosted on G2.com.

Shiprocket provides easy integration with several service providers, making it possible for companies to select from several shipping associates according to cost, speed, and trustworthiness. This flexibility allows customers to improve their shipping strategy for various products and destinations.

The program facilitates automatic order processing, decreasing manual involvement and reducing the probability of mistakes. Review collected by and hosted on G2.com.

Although Shiprocket is made to be user-friendly, new users might experience a learning curve, particularly when checking out advanced functions. An extensive onboarding procedure or tutorials might boost the preliminary user experience. Review collected by and hosted on G2.com.