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ShippingChimp.com Reviews & Product Details

Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

Great availability of different shipping rates from different carriers. Easily integrate into daily business workflow Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

None - was easy to integrate into a test environment for the store Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

Finding a simple solution for shipping for US and Canadian markets. Easily can import all your orders from e-commerce shops with a few steps Review collected by and hosted on G2.com.

ShippingChimp.com Overview

What is ShippingChimp.com?

ShippingChimp makes shipping a competitive advantage for every eCommerce seller. At the core, ShippingChimp is a shipping platform that allows eCommerce sellers to leverage our vast integrated network of hyper-local and local delivery options. Access to best shipping rates AI-based courier recommendation engine to ship with the best courier always Real-time end-to-end order tracking Better shopper experience via branded post-purchase communication

ShippingChimp.com Details
Languages Supported
German, English, French, Italian, Spanish
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Product Description

ShippingChimp is an AI-powered Last-Mile Customer Experience Platform for eCommerce. ShippingChimp offers retailers the ability to curate a seamless brand experience from checkout to order delivery. With its predictive AI, ShippingChimp helps retailers intervene in delivery exceptions even before they take place. ShippingChimp's centralized portal acts as a repository of 200 shipping data points that includes key order delivery ( just shipped, in-transit, estimated date of arrival) as well as delivery exception ( Returns, damages, lost) metrics. ShippingChimp's branded tracking widget allows shoppers to dispute delivery issues without burdening support team. Moreover, we offer API integration to readily integrate with eCommerce business' existing Order management systems, CRMs, and Shipping carriers.


Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@shippingchimp
56 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®

Revathi K.
RK
Overview Provided by:
Head of Customer Acquisition | Product Marketer | Customer Advocate

Recent ShippingChimp.com Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Shipping for my small made so much more efficient"
My favourite feature was definitely it's ability to help me finding the cheapest shipping price for the orders that come in and also letting me pri...
KM
Kathleen M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Easy/Fast shipping"
Fast, easy and efficient. Learned about the website from a coworker
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Review"
It helps you track your orders as well as predicts when the parcel will arrive to you.
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ShippingChimp.com Media

ShippingChimp.com Demo - Delivery exception management
Get a handle of return orders and delivery attempts. As and when a customer initiates a return on your shopping site, an entry is automatically updated on this dashboard.
ShippingChimp.com Demo - Branded tracking page
Enable your shopper to track their order within your shopping site. Shoppers can simply hop on to your shopping site to track their order delivery .
ShippingChimp.com Demo - Real-time shipment notifications
Stay on top of your FedEx, UPS, USPS, Canada Post, Purolator, Royal mail shipments at all times. Predict delivery delays even before they happen.
ShippingChimp.com Demo - CSAT and delivery performance monitoring
CSAT and delivery performance monitoring
Answer a few questions to help the ShippingChimp.com community
Have you used ShippingChimp.com before?
Yes

11 out of 12 Total Reviews for ShippingChimp.com

4.3 out of 5
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G2 reviews are authentic and verified.
KM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

Fast, easy and efficient. Learned about the website from a coworker Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

I did not dislike anything. It was user friendly. Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

ShippingChimp is helping our organization get products quicker. Review collected by and hosted on G2.com.

ST
member service specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

I think the upsides of using ShippingChimp.com would be the AI Shipping rate optimizer. This feature allows for the comparisons of the courier and shipping options available for shipping! Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

The downsides that I can see using SHippingChimp.com would possibly be the ease, well lack thereof (ease) of use in its interface and registration options. Overall, I would still recommend. Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

ShippingChimp.com is solving several potential problems. Using this software allows for the cheapest shipping price compared among a vast number of couriers; not to mention, it provides all analytical data in one place. Review collected by and hosted on G2.com.

Jakob K.
JK
Angel’s Envy Retail Sales Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

I absolutely love shipping chimp. it's made my life so much easier, and paid for itself with the amount of time I save not having to worry about all the details of shipping to many locations. Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

I wish it had a better user friendly interface. It just seems like it needs a little bit of a makeover to keep up with current advancements. That's if I have to find something to pick at. Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

Keeping track of shipping to Canada and the United States and all the logistics that involves. It uses ARTIFICIAL INTELLIGENCE to do a job that would take a person 10x S long. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

It's pretty easy to integrate with sites like Shopify and using AI, I have been able to find the cheapest shipping rates according to the size of my package and obviously the tracking feature has helped me a lot to improve my customer experience Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

Everything else is awesome except for some minor delays in the return calls but it's not because of the company its mostly because there are some delay because of unexpected reason's out of their control. mostly either customer issue's or something like that Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

They provide me with a way better shipping solution where I can save cost and also gain the trust from my customer as I am able to share the delivery tracking details describing end-to-end infomraiton to my customers. Review collected by and hosted on G2.com.

Christian G.
CG
Project Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

I like the comparisson this tool provides you between the different shipping rates and couriers; having analytics support to make decisions is a great help and understand your finances. Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

Sometimes there are not too many options to choose from, would be better to have more options or better agreements with couriers. Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

it helps a lot in having analytics. This benefits any company in forecasting and understanding how we are spending the company money and how much we should reduce or increment in future shipments. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

Really good app!! It works really well and the support you get is amazing. They offer a free plan so it's a nice option to have when you are just starting or you are not selling that much. Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

Even though they do offer a free plan, the difference in prices in the paid plans is huge, there is no middle price. You have the basic plan for $19 a month, and then you just jump to the grow plan for $199 a month!! Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

Having a great branded tracking page! I need to admit that it's better than other similar apps. Automated branded notifications and integrations with other tools are super helpful on a daily basis. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ShippingChimp.com?

My favourite feature was definitely it's ability to help me finding the cheapest shipping price for the orders that come in and also letting me print the shipping label through the site. But I ultimately stopped using it since I didn't have enough purchases to warrant the fee. Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

When I was first looking into it, I hated that I couldn't get an idea of pricing without having to be called. There was no freemium option available either. Would love the ability to try for myself before buying and then letting the product speak for itself. I hate salespeople. Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

Saving money on shipping costs. As a small business, all savings are valuable. Review collected by and hosted on G2.com.

Sarah F.
SF
Advanced Technical Support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

I love that it is easy to use and the label printing makes life easier. It's great being able to send tracking information as well Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

The pricing between plans is kind of crazy, but no dislikes on the actual functionality of the product Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

It saves tons of time for us on shipping processes and is great for saving on costs as well Review collected by and hosted on G2.com.

Jahaber S.
JS
Team Manager - Customer Success & Implementations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ShippingChimp.com?

The label printing and the tracking link for customers are the best features I like in the product. Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

Nothing specific, so far, it has been helping a lot with our day-to-day logistics issues. Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

With ShippingChimp, our shipping efforts are made really simple and we love this AI-based application. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingChimp.com?

It helps you track your orders as well as predicts when the parcel will arrive to you. Review collected by and hosted on G2.com.

What do you dislike about ShippingChimp.com?

I feel ShippingChimp.com spams with a lot of mails/ notifications and so it sometimes get disturbing. Review collected by and hosted on G2.com.

What problems is ShippingChimp.com solving and how is that benefiting you?

It used to track my packages which made it very convenient for me as in the past (before using shippingchimp.com) my various parcle were lost. Review collected by and hosted on G2.com.