SkyTab Pros and Cons

The hardware for the pos terminals are fairly nice and it's very rare when we have to recalibrate the touchscreen, and it stands up to a lot of abuse. Review collected by and hosted on G2.com.

The back of house reporting system lacks the ability to refine search abilities, has too many glitches with batching out daily reports, it's hard to pull up a detailed report after only 30 days, constantly having to call the support rep to archive tabs because it's slowing our system down and servers are having to wait to open or close tabs Review collected by and hosted on G2.com.

I use the Posi-touch system in a restaraunt. Therefore, I really appreciate that it makes it possible for me to quickly put in or pull up an order, print out a check, and get people what they need quickly. Especially when people are lining up to use it, it makes it very convenient to click and go. I also found that is is easy to use and user friendly. Learning how to use it and where everything was took only a couple shifts and then I was using it flawlessly. This is very important in a fast paced setting where people can't take a long time on the system. We also used a rewards system which we scanned a customers card or put in their number and the system would automatically tell us how many points they had. It was easy to use compared to other rewards systems I have used. You could easily see the floor plan of the restaurant and see which tables were sat, needed to be cleaned, and were open. The system was also used for takeout orders, delivery orders through third parties, and sending orders to the kitchen. Clocking in and out took only a few seconds. Review collected by and hosted on G2.com.

The only dislike I have is that the screen looks a little out dated. I would think it could be improved by putting a modern touch on it. Review collected by and hosted on G2.com.

The reports are very detailed but not that many of them work correctly Review collected by and hosted on G2.com.

it wasn't user friendly and the customer service techs lack of experience. Review collected by and hosted on G2.com.

You can easily add items change prices dial in from outside to check in on a problem. Review collected by and hosted on G2.com.

The system crashes once in awhile. Some commands should be allowed without a need for a swipe card Review collected by and hosted on G2.com.

This software is the easiest to navigate of all restaurant software I ever used. It has so many options for modifiers and can be used by all front and back of the house staff members Review collected by and hosted on G2.com.

The calibration sometimes was off so you would think you hit one option and a different option would be selected Review collected by and hosted on G2.com.

Great layout and simple to ring in orders. Easy to make check adjustments Review collected by and hosted on G2.com.

It crashes, a lot, which can be very stressful in the middle of service Review collected by and hosted on G2.com.

Price is reasonable for smaller businesses Review collected by and hosted on G2.com.

Horrible customer service, slow unreliable machines, terrible signal Review collected by and hosted on G2.com.

Extremely operator friendly - once we had our menu programmed, we have had very few issues on the operator side Review collected by and hosted on G2.com.

Some of our managers are not great at adjusting this product for customization - this is probably a reflection of our training, but it is certainly easier to use on a plug and chug system rather than when making adjustments Review collected by and hosted on G2.com.

Very easy to use. Easy to train new employees on. Menu items are organized. Easy to follow what questions an employee may have forgot to ask as far as menu item prompts. Review collected by and hosted on G2.com.

It will say credit cards are ready but the system may have crashed. It sometimes freezes easily which causes a reboot of the system to be necessary. Review collected by and hosted on G2.com.

Once the employee is accustomed to the organization of all drink and food products, it is very straight forward. It is rare that the software will have a glitch or freeze. Review collected by and hosted on G2.com.

It does freeze and shut down randomly at times, but very rarely. I am not sure if this is just the way that my manager has the system set up, but I wish that I had the access to input "open food" and "open drink" charges. I also do not like that I have to manually apply discounts with only certain items. Review collected by and hosted on G2.com.