Sharetru Pros and Cons

Our experience using Sharetru has been extremely positive. The most impressive feature is the outstanding value proposition when it comes to plug and play ITAR compliance for file transfers. Unlimited user ITAR compliance at an affordable price made it an easy and obvious selection for our company.

At Keysight, we’ve incorporated Sharetru’s ITAR compliance solution into our daily work processes and workflows. The solution has proven indispensable given our heavy reliance on it. Our employees and external customers leverage it so extensively that we cannot imagine conducting ITAR business without it. By making sure we meet all regulatory demands effortlessly, Sharetru frees us to focus on core organizational objectives and conducting daily business.

In short, not only is Sharetru’s ITAR compliance solution cost-effective, but its frequent utilization in our daily operations has made it essential to conducting ITAR business. The dependability, convenience, and cost effectiveness establishes Sharetru as a critical partner for secure and compliant electronic document transfers. Review collected by and hosted on G2.com.

I really don't have anything I dislike about Sharetru. The company, the solution, and the customer service all surpassed our expectations. In my experience with other companies, an upvoting system is an excellent way to get feedback on features users would like to see next. This would also improve the service to allow for more streamlined requests for new features and to vote on these, and not only for Sharetru customers, but their customers, too. Review collected by and hosted on G2.com.

The service is a very reliable and easy to use, Support is super prompt and very helpful. As a company they were super responsive to my many questons and involved the correct individuals in answer those questions. Our initial implimentation was extremely easy, with white glove support for a couple of our more advanced use cases. Sharetru is used extensivey by many of our staff members, many of our customers and I am even in there several times a day. Sharetru is feature rich, when we have had to integrate with other platforms and services the process is very straitforward. We love Sharetru, it is an awesome product! Review collected by and hosted on G2.com.

SSO with Entra ID Guest Accounts is a little kluncky, otherwise conventional SSO works very well Review collected by and hosted on G2.com.

The clear understanding they have of security and the focused development of new features. Review collected by and hosted on G2.com.

None at this time, however, I woudl love to see them turn this into a sensitive informaiotn enclave. Review collected by and hosted on G2.com.

Sharetru is simple to use and configure and is exactly what we needed to securely transfer files with clients. We love the flexibility of automating several file transfers as well as the simplicity of manual upload and download when needed. We have rarely needed support but when I have had questions they have always been very helpful and responsive. I appreciate this level of customer service. Especially in a time when it seems helpful customer service has left many companies. Review collected by and hosted on G2.com.

Havent really found anything to dislike so far. Review collected by and hosted on G2.com.

Wow, where to start, we've been with them for almost a decade. Their support is excellent and prompt, any billing questions (or even questions to the owner) are professional and so far, always correct. The service is quick, compliant for our needs and there are many options depending on what services you require. Documentation is good, reporting is good, I really have only had good experiences with ShareTru and that's pretty rare in this field. Review collected by and hosted on G2.com.

This isn't even an issue anymore, but the UI was a bit clunky for a while, they fixed it though a couple years ago. Review collected by and hosted on G2.com.

It's easy to use and cost effective for our business. It also has great security features to protect us and our clients. Sharetru also worked with us to add some minor features we needed. Review collected by and hosted on G2.com.

I cannot think of anything. All issues I've had have been resolved quickly. Review collected by and hosted on G2.com.

simple and straightforward to use, very intuitive Review collected by and hosted on G2.com.

sometimes business partners are confused by the .govftp and the warnings they get when they first login - otherwise, no downsides Review collected by and hosted on G2.com.

Easy to use interface. Sufficient administrative controls to control policies, users and files. Review collected by and hosted on G2.com.

I would like the ability to create groups. Then the ability to assign access to the group instead of individual accounts.

I would some sort of configurable policy when creation of a folder automatically adds a group to the access list. Review collected by and hosted on G2.com.

This has allowed us to keep up with the industry and offer integrated services by getting files directly from providers, and back to them without manual entry needed. Review collected by and hosted on G2.com.

Not a knock on the service, but if you are to use this service, you should have a team that has some experience with SFTP, FTP, or any other related processes. Review collected by and hosted on G2.com.

Simplicity and Security. ShareTru provide a low learning curve interface and the fedramp security requirements necessary for a DoD subcontractor. Review collected by and hosted on G2.com.

There were some initial limitations with user accounts but recent updates have expanded this capability. Review collected by and hosted on G2.com.