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Sertifi Reviews & Product Details - Page 2

Sertifi Overview

What is Sertifi?

Sertifi provides a complete contracting, payment, and authorization platform for the hospitality and travel industry. Brands like Marriott, Topgolf, and AEG Worldwide trust Sertifi to efficiently and securely finalize event and travel bookings with their guests. Sertifi’s easy-to-use platform helps tens of thousands of businesses in more than 135 countries, with more than $5 billion in payment requests being sent through the system annually. With decades of experience in hospitality and travel, Sertifi is building a network that gives guests and travelers across the globe a great experience from the start. Sertifi for e-Signatures Send and sign fully branded agreements – anytime, anywhere, from any device. Give your guests a convenient, digital experience and see completed contracts flow in 90% faster. Sertifi for Payments Avoid delays and get paid 2.5x faster by sending payment and signature requests together. Behind the scenes, Sertifi captures and processes your payments as one PCI-compliant solution. SertifiPay Get paid even faster with our proprietary payment processor, available worldwide and powered by Stripe. In less than 10 minutes, you can sign up to accept payments directly in Sertifi – one account, one complete workflow. Sertifi for Digital Authorizations Digitize payment authorizations to keep your guest’s information secure with PCI compliance and receive completed forms 5x faster. Eliminate chargebacks with advanced fraud tools that instantly verify cards and detect fraud early. Enjoy seamless B2B payment delivery between travel companies - such as travel management companies and virtual card providers - and travel suppliers, particularly hotels. It's a convenient, secure alternative to faxes. Contact us directly at corp.sertifi.com.

Sertifi Details
Languages Supported
German, English, French, Italian, Polish, Portuguese, Spanish
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Product Description

Sertifi is the leader in frictionless business, with innovative solutions for modernizing the last mile of the sales process. Sertifi offers the fastest and most secure way to close business, from eSignatures to online payment capture.

How do you position yourself against your competitors?

BRANDING
Company logos are branded on all email communications to signers as well as the signing interface. Senders have the option to customize their profile with a photo and contact details.
 
SUPPORT
Sertifi offers full support (phone and email). Technical support is included. Phone numbers and emails to support specialists and customer success managers are provided.
 
COLLABORATION
Sertifi Deal.Stream allows signers and senders to collaborate on deals. Either person can post comments/questions or upload files. All activity is stored within the audit trail. Senders and signers can add others to join.
 
EASE OF USE
Signers are guided step-by-step and senders can be notified at every step along the way. Executed documents are automatically stored and PDF versions are emailed to everyone.
 
PAYMENTS
Sertifi’s Payment Bridge allows companies to process credit card payments in a PCI compliant manner, heightening security and protecting cardholder data. Customers can conveniently sign and pay.


Seller Details
Seller
Sertifi
Year Founded
2008
HQ Location
Chicago, IL
Twitter
@Sertifi
1,345 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
Phone
+1 (866) 983-8877
Description

Sertifi helps organizations accelerate the last mile of the sales process by providing an integrated solution to send agreements, collect eSignatures, and capture PCI compliant payments. The closing solution allows sales teams to securely close deals and capture revenue faster, while delighting customers with a more convenient way to sign agreements and pay for products or services.


SG
Overview Provided by:

Recent Sertifi Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Super helpful to prevent frauds"
We can create our own forms. Also, we get an helpful feedback if the credit card is legit or not
AS
Andrew S.Enterprise (> 1000 emp.)
5.0 out of 5
"Awesome Software once you get used to it"
I like how easy it is to add signing documents and collect payments. In my case, I use it through Salesforce, and the integration works almost seam...
TJ
Timber J.Mid-Market (51-1000 emp.)
4.0 out of 5
"Sertifi Digitial Closing"
Being able to close job much faster without having to wait for customer to print paperwork or myself finding printer to print paperwork.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Sertifi Media

Sertifi Demo - Sertifi for e-Signatures & Payments
Send and sign documents from any device and location.
Sertifi Demo - Sertifi for e-Signatures & Payments
Capture payments alongside contracts.
Sertifi Demo - Sertifi for Digital Authorizations
Detect payment fraud early and reduce chargebacks.
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Have you used Sertifi before?
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136 Sertifi Reviews

4.8 out of 5
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136 Sertifi Reviews
4.8 out of 5
136 Sertifi Reviews
4.8 out of 5

Overall Review Sentiment for SertifiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Olivia J.
OJ
Student
Higher Education
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sertifi?

Sertifi is very user friendly for every party involved. The fact that it is all online and that there are multiple ways to access the software makes my life easier and provides me with a since of security since it eliminates paper throughout business. Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

I have had no problems with this program. Everything is quick and very easy to use! Review collected by and hosted on G2.com.

Recommendations to others considering Sertifi:

An amazing product that has really benefited my company and our clients! Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

I love that Sertifi checks the validity of the credit card to protect against fraud. It eliminates another step for me when receiving payments. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sertifi?

It's easy to receive secure payment information from customers. Prior to Sertifi we sent PDFs via either fax or scanned via email but many customers do not have access to a scanner or fax machine. Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

Not much, the website is pretty basic but works well enough. More reminders to the client could be nice. Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

Secure payment information form sent to customers to fill out and return. Less fraud, more secure. Review collected by and hosted on G2.com.

Megan L.
ML
New Member
Higher Education
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sertifi?

I love that our clients feel safe and secure when paying for their employees. It also makes my life a lot easier because I can have peace of mind that we won't have to deal with any "bad" or declined credit cards. The best part is that its so easy to use! Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

I can't think of anything... seriously so simple, quick, and easy. Review collected by and hosted on G2.com.

Recommendations to others considering Sertifi:

Make the most of it! Such an amazing product. Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

I am saving time and money by not having to deal with paper communication. It doesn't create a to-do list for my clients and a hold up on our projects. Review collected by and hosted on G2.com.

Geraldine G.
GG
Catering Sales Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sertifi?

The ease of pulling up a signed contract quickly. No need to waste time scanning for me and the client to scan agreements. Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

Sometimes clients have issues with it saying they can’t pull up their signed contract and I sometimes need to do extra work to get it to them. Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

The need to no longer scan agreements and the credit card safety security for the consumer. Review collected by and hosted on G2.com.

Ksenia D.
KD
Catering Sales Manager
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sertifi?

Updates if the client reviewed/signed, how fast that it Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

that it sends a link that is already expired if it hasn't been signed. confusing for customers Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

fast, the client does not need a printer/fax to send it back Review collected by and hosted on G2.com.

Verified User in Hospitality
GH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sertifi?

very safe and client enjoy to use it as they do not have to print and scan the form as the old fashion way Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

that you can you the link only once, s when is the same company they need to get always a link, instead they would prefer to use the same link more than once Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

No problem Review collected by and hosted on G2.com.

Verified User in Hospitality
GH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sertifi?

1. Fast

2. High Data Security

3. User friendly Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

1. So far there is no downside that can be mentioned with the role we have with sertifi Review collected by and hosted on G2.com.

Recommendations to others considering Sertifi:

Easy, Fast , Friendly, and Highly secured system Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

We use Sertifi in order to obtain guests' credit card details for guarantee and also to facilitate third party payments Review collected by and hosted on G2.com.

Verified User in Consumer Services
GC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sertifi?

I personally love that we are able to have validation with the credit card payments. There is no worrying about fake cards, and it is secure for the employees. Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

No complaints from me or my customers. It is an efficient tool and is easy to use. Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

Working in hospitality, we have many contracts coming in and out every day. This is a fast and effective way to get signatures signed when I do not have time to follow up on the numerous contracts. Review collected by and hosted on G2.com.

MB
Accounting Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sertifi?

I am able to view the guest full credit card number Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

The grid. I have to put in the grid each time I log in; and it times out too quickly Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

na Review collected by and hosted on G2.com.

Verified User in Hospitality
GH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sertifi?

Everything is in one place. No more faxes, random phone calls, handwriting we can't read.... Review collected by and hosted on G2.com.

What do you dislike about Sertifi?

There may be a reason for this, but it is very inconvenient that we can not search by guest name, confirmation number, or the credit card number Review collected by and hosted on G2.com.

What problems is Sertifi solving and how is that benefiting you?

Best is that we do not have to call cc companies to validate/verify cc info! Review collected by and hosted on G2.com.