SentricHR Reviews & Product Details - Page 2

The customer service is the best feature of Sentric. The product itself is not super user friendly, but the staff is eager to make adjustments, and guide you through the system. Review collected by and hosted on G2.com.

There is nothing simply or user friendly about setting up Sentric. The time tracking system is delayed and confusing for our staff who frequently become confused if their "punches" have been recorded. Review collected by and hosted on G2.com.

Sentric is very user friendly and easy to work in. We have utilized the Core HR module for a year now and have decided to explore adding modules to the system. It has been a great tool for us and has made employee tracking more efficient. Review collected by and hosted on G2.com.

The Core HR system is easy to get around in. As we explore additional modules, I would be able to provide better feedback in this area. Review collected by and hosted on G2.com.

Access to customer support. Everything housed together - time administration, benefits, employment records, appraisals, training, recruitment, etc.

Hire to retire system. Review collected by and hosted on G2.com.

One way communication within the system. People side talks with Time Administration, but Time Administration doesn't communication to the People side. As such, requires a lot of back and forth between the two. Review collected by and hosted on G2.com.

Sentric has the experience to ask all of the right questions to ensure nothing is missed during implementation and Sentric's customer service orientation is by far the best of any vendor or service provider ever. Each Sentric representative that I've worked with, whether during implementation, or simply to help me better understand something, has superior knowledge of their product and I feel like they personally know my company. Review collected by and hosted on G2.com.

Since Sentric can be scaled to fit any size company there are often too many choices/decisions during implementation (Group/Division/Section/etc.) and learning their vernacular takes time so while the data they are requested may make sense when working with your implementation consultant when you are compiling the information later it can become a bit overwhelming to remember all of the semantics. Review collected by and hosted on G2.com.

It is the first HRIS system my company has used, so the main feature we like is the ability for employees to submit time off requests and track hours more efficiently. Review collected by and hosted on G2.com.

The limited reporting capabilities. Other HRIS systems I've used at previous employers have much better reporting tools. Review collected by and hosted on G2.com.

The fact that I can call and actually talk to people and that I know some of them by name. Review collected by and hosted on G2.com.

The reports and the ability to pull information out is not very user friendly. Review collected by and hosted on G2.com.

It allows HR to handle recruiting on line and managers to have an online access to an employee personnel file to get rid of paper and the time and attandance module works fairly well Review collected by and hosted on G2.com.

So many querks almost on a daily basis that I have to send in support tickets to have fixed. The responses often are "we are aware of this - it is a bug in the system and we are working on it". So we have to find work arounds and it is very frustrating. Review collected by and hosted on G2.com.

I really enjoy the recruiting platform. We have it set up so that we can post a position on Sentric Workforce, and it will automatically pull over onto Indeed. It's a great way to get the position out widely without having to post it numerous places. Review collected by and hosted on G2.com.

Sometimes things don't load quickly enough for my liking. However, that's minimal. :) Review collected by and hosted on G2.com.

I can now store and search for 95% of my HR related data in one place. Their database has been customized to our needs, flexible in many areas, and the breadth of information we can put in the system is beyond what we expected. Review collected by and hosted on G2.com.

Occasionally there is a report or area that I would like to see improved or operate better. They are very responsive to my requests, some things they are able to work on right away, others they have not been able to accommodate. Review collected by and hosted on G2.com.

Sentric's customer service is great. No matter who you work with they are all very friendly. In addition, they respond quickly and follow up to make sure your questions were answered. Review collected by and hosted on G2.com.

Would like to see better report capabilities, a user friendly reporting dashboard and better onboarding capabilities. Review collected by and hosted on G2.com.