SendSafely Reviews & Product Details

We needed a secure method to share files and data with external parties and SendSafely was by far the best product we tested due to its focus on security, breadth of functionality, and ease of use. Our users were able to quickly begin using SendSafely with minimal instruction as they found the platform intuitive and were able to easily find the answers to any questions in the SendSafely support portal. The fact that external parties do not need to download an app or install software is a huge plus and we also appreciate the ability to centrally manage file retention for files shared through the Send and Dropzone features. Also key for us was the extensive logging and auditing available for the activity on the platform. Customer support has been great as well - very friendly, knowledgeable, and responsive. Review collected by and hosted on G2.com.

Having the ability to centrally manage file retention for files shared via the Workspace feature would be a bonus! Review collected by and hosted on G2.com.

The experience it provides to my clients is frictionless. If you need a secure file upload and transfer portal for any reason then I recommend them. Review collected by and hosted on G2.com.

Can't think of anything! We haven't ran into problems Review collected by and hosted on G2.com.

Send Safely is REALLY easy to use. The support documentation is probably the best I have seen in 20 years of IT. Review collected by and hosted on G2.com.

Nothing it is excellent, and the team are awesome. Review collected by and hosted on G2.com.

SendSafely has been a real game-changer for us. It was super easy to set up, and it integrates smoothly with everything we use like Zendesk, Salesforce, Gmail, and especially Zapier, which ties it all together. I love how customizable the branding and portal are, letting us give our clients a seamless experience. It’s simple to use and grows with us thanks to its solid API. Totally recommend it if your team needs a secure and efficient way to handle files. We use SendSafely daily. Review collected by and hosted on G2.com.

I'd like even more options to customize my portal! Review collected by and hosted on G2.com.

We regularly need to send/receive files with external parties, and sendsafely makes this job must easier. Review collected by and hosted on G2.com.

We used to have a limit regarding the max file size, but after upgrading to a newer plan, this has been eliminated. Review collected by and hosted on G2.com.

As someone who frequently handles sensitive data, I find SendSafely as a secure and user-friendly platform for sharing files. It has exceeded my expectations! The end-to-end encryption ensures that my data remains secure, from sending to reception - giving me peace of mind. Additionally, its customer support team is top-notch. They are knowledgeable, responsive, and genuinely care about resolving any issues that may arise. Also, what stood out for me is the simplicity of the interface. I can easily navigate through the platform, upload files, and manage permissions without any hassle.

I would highly recommend SendSafely to both professionals and organizations prioritizing security and ease of use. It’s indeed a solution that not only met but even exceeded my expectations. Review collected by and hosted on G2.com.

While SendSafely’s pricing may be higher than some other alternatives, its value for strong security measures and reliable performance justifies the investment, especially for organizations that prioritize data protection. Review collected by and hosted on G2.com.

Extremely easy to use, customer support was great from start to finish, implementing it was a breeze and the native integrations we're a huge advantage. Review collected by and hosted on G2.com.

There wasn't anything I disliked about SendSafely Review collected by and hosted on G2.com.

Our users say that the platform is very intuitive and within a couple of minutes are able to use it for sending or receiving secure documents. The scope of our internal teams we wanted to use this platform loved it immediately and requested moving ahead with the solution post demo. Onboarding team at SendSafely was very organized and helped us stay on track with completing a full implementation into our environment within the few weeks of projectp lanning. The SendSafely technical team was available for our integration calls as well which was helpful in getting stuck on the Jira integration. Review collected by and hosted on G2.com.

When assigning permissions for Workspaces, it would be nice to be able to bulk assign permissions. Granular level permissions may only be applied to a single user at a time. Review collected by and hosted on G2.com.

It's critical that we are able to easily and safely send and receive documents and files to/from our clients (without them needing to log in or create accounts in order to access them). SendSafely allows us to do exactly this. We've been using it for several years and have never had any issues or complaints from our team or end users. Review collected by and hosted on G2.com.

We're very satisfied with SendSafely and have no complaints. The one thing we are currently trying to navigate is retreiving documents sent to "group emails" but hope this can be addressed through their dropzone and workspace features. Review collected by and hosted on G2.com.

SendSafely's encryption software made things so much easier for my business. I thought it was going to be complicated by integrates so easily. I highly recommend! Review collected by and hosted on G2.com.

Nothing. It's great. I wouldn't change anything Review collected by and hosted on G2.com.