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SendPulse Reviews & Product Details

VS
Founder
Real Estate
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SendPulse?

I highly recommend sendpulse to any new begineer site owner as because it combines three very very important services for keeping user engaged with thier site, it provides push notification as well as email campaign and newsletter service, and also a smtp. and all this is free for a newbiee like me. Its really helping me starting my own business. I will upgrade as I grow but its really a big help for me. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing, Everuthing is perfect as of now. Dont know the future. support is very good. they are very knowleagble. but response time was very slow. it should be quick. Review collected by and hosted on G2.com.

Recommendations to others considering SendPulse:

Its good, I really recommend any new startup as well as big businesses. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

I am using push notification and smtp for my website. and Planning to use email newsletter as i grow with my business. Review collected by and hosted on G2.com.

SendPulse Overview

What is SendPulse?

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month.

SendPulse Details
Languages Supported
German, English, French, Italian, Portuguese, Russian, Spanish, Turkish, Ukrainian
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Product Description

Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more

How do you position yourself against your competitors?

Integrated platform where you can do automate marketing communication with customer in a single place


Seller Details
Seller
SendPulse
Year Founded
2015
HQ Location
New York
Twitter
@SendPulseCom
2,447 Twitter followers
LinkedIn® Page
www.linkedin.com
161 employees on LinkedIn®
Description

SendPulse provides a multichannel marketing platform offering tools like email, SMS, web push notifications, and chatbots to help businesses engage their audiences effectively.


KM
Overview Provided by:
CEO/Founder @ SendPulse

Recent SendPulse Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"SMTP works reliably"
The service setup is simple, and it just works. Good price point.
FC
Fernando C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Chat Bot is a great source of information for our users and saves us great amount of work."
As we move along learning how to use it intuitively, the ChatBot has become more precise and can handle much more information and many more specifi...
MI
Mohamed I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Outstanding Service Beyond Expectations!"
SendPulse is an exceptional service that delivers on its promises, offering a seamless user experience, robust functionality, and excellent custome...
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24 people requested security information

SendPulse Media

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Video Reviews

654 out of 655 Total Reviews for SendPulse

4.6 out of 5
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654 out of 655 Total Reviews for SendPulse
4.6 out of 5
654 out of 655 Total Reviews for SendPulse
4.6 out of 5

SendPulse Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SendPulseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
FC
Manager, designer, photgrapher, web and graphic designer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
(Original )Information
What do you like best about SendPulse?

As we move along learning how to use it intuitively, the ChatBot has become more precise and can handle much more information and many more specific responses per day. It is a great precise information for all of our users and they can obtain quick answers to their questions. We improve with new questions every month! Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Learning curve took a longer than expected.a But once I got the basic concepts I started moving on. I now know much more about it and I try to include new information periodically, making the Chat Bot much stronger and robust. Everyday we have more and more visitors. Would like to have more than three options. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

Send Pulse is taking care of the many questions users have about notary services in Notary 68 in Bogotá, Colombia. It has streamlined and made responses more effective and timely. But I would greatly appreciate if the questions once they are programmed in the chat bot can be ordered alphabetically so they can easily found when needed. Review collected by and hosted on G2.com.

YK
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SendPulse?

Email, SMS, chatbots, and push notifications are just a few of the flawless automation channels that SendPulse offers as an all-in-one marketing platform. Setting up a campaign is quick and uncomplicated thanks to the user interface's ease of use and intuitiveness. The drag-and-drop email builder is ideal for creating visually appealing emails without requiring any coding knowledge. The automation tools, which enable customized workflows that improve engagement and conversions, are especially noteworthy. Their chatbot capabilities on WhatsApp, Telegram, and Facebook Messenger is also excellent, making it easier to engage with customers. Additionally, whenever help is required, their customer service is courteous and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

While SendPulse is a great tool, it could benefit from more template modification possibilities. In comparison to other email marketing platforms, some more experienced users might find that the design freedom is a little bit restricted. Furthermore, more thorough analytics and reporting that provide a deeper understanding of campaign performance would be beneficial. Finally, even while the prices are reasonable, some of the more expensive services come with extra costs that can mount up based on usage. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

SendPulse makes it simpler to connect and interact with clients across several platforms by streamlining and automating multi-channel communication. SendPulse integrates email marketing, SMS campaigns, push alerts, and chatbots into a single platform rather than requiring separate solutions for each of these tasks. This guarantees a more unified marketing strategy in addition to saving time.

The engagement and conversion of audiences is one of the most difficult problems in digital marketing. I can design customized customer journeys based on user behavior thanks to SendPulse's automation features, which raise engagement and boost conversion rates. Another game-changer is the chatbot feature, which improves customer service and lead nurturing by facilitating real-time conversations over Facebook Messenger, Telegram, and WhatsApp. Review collected by and hosted on G2.com.

MW
Editor, Anchoa Magazine
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SendPulse?

The tools are all easy to use, and the customer service is really great if ever our teams get stuck. Emails delivery rates are really good, it's rare customers unsubsribe and the emails alway look professional from our own domain addresses. The Sendpulse form was easy to implament, it integrates really well with our Webflow website. In all, Sendpulse helps us keep in touch with our audience for Anchoa Magazine, sending email updates to our subscribers once or twice a month. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

There's nothing we really dislike about Sendpulse, as a team, in general, the design of design can be hard but this is more about the limitation of HTML email rather than SendPulse. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

We use Sendpulse for Anchoa, sending email updates to our subscribers once or twice a month, it helps us speak directly to our audience, to our subscribers, at it means we can tell them about new articles and features. It is particularly when, for example, Instagram limits the reach of posts, we always know users will get our emails. Review collected by and hosted on G2.com.

GR
WEB DEVELOPER, SEO NINJA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SendPulse?

What I like most about SendPulse is the flexibility it offers for designing custom templates and setting up email campaigns. Its automation tools are intuitive and effective. I’ve also tried the push notification service, which was very useful for staying connected with users.

SendPulse stands out for its ease of use and the variety of tools it integrates into one platform, from email marketing to push notifications. This makes it efficient for managing multichannel campaigns. The customizable templates and editor are excellent for creating professional and attractive designs. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Although the platform works well, there are too many extra charges for features that could be included in the main plans, which sometimes makes it more expensive. It would also be great to have more competitive options for small businesses or campaigns with limited budgets. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

SendPulse helps streamline email marketing campaigns by offering a user-friendly platform for creating professional templates, automating campaigns, and analyzing results. This saves me time and ensures that my clients' messages reach their audience effectively. The integration of push notifications and multichannel tools allows me to expand engagement strategies, providing a more comprehensive approach to customer communication. Overall, it has helped me deliver better results for my clients and grow my business. Review collected by and hosted on G2.com.

WE
System Admin
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SendPulse?

Combining Sendpulse chatbot and CRM has changed my business.

I have used many CRM systems & chatbot, but no platform has been able to integrate CRM & chatbot seamlessly as Sendpulse.

This is the best chatbot & CRM combination i have used, being able to send emails and whatsapp messages automatically to our customers is definetly a game changer for us.

I don't usually write reviews, but i had to, so others can experience what i'm experiencing too.

Automating customer conversations without having to do things manually as we used to do before has changed our business for good.

And their price is way lower than others that i have used.

I wish i knew this tool existed long ago. But regardless i'm very happy that i'm using it now. I can't see myself using any other platform except Sendpulse. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing, it has impressed me beyond anyother CRM & chatbot system i have used. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

Being able to send emails & whatsapp messages without having to do this manually, setting up flows that react based on customer's actions. Review collected by and hosted on G2.com.

AM
Adjust based on your actual job title, such as "Marketing Specialist," "Business Owner," or any other relevant title.)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about SendPulse?

I really appreciate how easy it is to set up and manage email campaigns. The drag-and-drop editor is intuitive, and the platform offers excellent automation features that save me time. Additionally, their customer support is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

I wish there were more detailed analytics reports available. Also, the mobile app could be improved to match the desktop functionality. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

SendPulse helps me solve the challenge of reaching and engaging my audience effectively through email and SMS marketing. The platform’s automation tools allow me to set up personalized email campaigns that save time and ensure consistent communication with my customers. Additionally, the built-in analytics help me track the performance of my campaigns and make data-driven decisions to improve results. Overall, it has streamlined my marketing efforts and boosted customer engagement. Review collected by and hosted on G2.com.

GR
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SendPulse?

The tools for the Business Growth in all Dimensional , Such as Email Marketing, Sales, Bots, CRM , Push notification, are at one Roof is THE BEST AVAILABLE tool today in the Market Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Templatea are avaible to intergrate WhatsApp Chatbot with variable, In Conversation Only Template Name are available to understand, But Template are having Variables , so we are unable understand what subject we are discussing with the subscriber, Request Instead of Template Name , Template Content if availale will be helpful Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

Auto response and Work Flow Builder easy to integrate, so much of time savings on this Review collected by and hosted on G2.com.

YB
CEO / Co-founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SendPulse?

I'm mostly unising Telegram Bots, and the biggest problem that I faced in a different sevices was correct number submition. Many leads wrote their number in a different form and I couldn't find service that accepts different forms of numbers(I used mostlyTeleForm before). But in sendpulse it worked correctly as I wanted. Also cool that everything in one place, but I'm still learn what I need. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Plese add auto web-hook parameters or do it simplier, because is hard to understand how to conect another CRM via web-hooks. And when you want to send a picture through a campaign, the window where you place text is too small, but you don’t want to send the text separately without the picture, so you endure it. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

We are using chatbots to gather lead contacts and create funnels in Telegram. It’s one of our main sources of leads. Review collected by and hosted on G2.com.

ÉR
Product Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SendPulse?

I was able to set up my website and landing page in less than one hour with a professional look. It gathers my leads and I can then send emails to them. It offers a lot of features a CRM would, and is pretty cheap.

I'd say its perfect for a business my size. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

The website editor is a bit clunky, I end up being able to do what I need but its not super intuitive for me and I'd like more options to customize.

I need more time to discover all features it offers, onboarding could have been a bit better. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

I needed to build a landing page to promote a new product and start gathering interest for it. I didnt want to spend too much money at first and just wanted to build something quick and easy Review collected by and hosted on G2.com.

MG
Chief Marketing Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SendPulse?

Easy to Use

Decent number of Features

No prior experience required

Good only when you use free features Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Bad Custoer Support. They take a long time to respond.

Blocks Paid Credits when you upload more then 300 contacts.

I upgraded from Free plan to Standard Plan and when I tried to send emails, they blocked my emails asking me to share the proof that the email ids are our registered users. Have already submitted the relevant proof of databse files hilighting the legitimate data, but they still did not let me send emails to a valid database. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

It was supposed to solve my email marketing problem but they did not allow me to send emails to our registered customers. Review collected by and hosted on G2.com.