Sendbird Reviews & Product Details - Page 2

Sendbird already offers various chat APIs. It’s an excellent platform where you can apply the appropriate APIs without the need for developing them yourself. If you’re considering introducing chat functionality, this is the easiest and best solution. Review collected by and hosted on G2.com.

There are times when service disruptions occur due to internal server errors in Sendbird. Since it’s likely to be used for commercial services, it would be great if more attention were given to server management. Review collected by and hosted on G2.com.

Sendbird offers a reliable and scalable platform that integrates seamlessly with our systems. Their team is highly responsive and works closely with us to ensure our goals are met. Review collected by and hosted on G2.com.

One challenge we've encountered is that certain features are not fully supported by the available APIs. However, their support team is always quick to assist and provide the data or solutions we need. Review collected by and hosted on G2.com.

It is a really good way to communicate and connect with our residents in order to be present with our residents. We're able to offer 24 hours customer support to our residents too. Review collected by and hosted on G2.com.

There is nothing I dislike about Sendbird at the moment Review collected by and hosted on G2.com.

Sendbird helped us get our Chat service off the ground quickly and without having to develop a ton of backend overhead so that we could evaluate the feature offering for our users. This saved us a ton of time developing a custom solution simply to evaluate the market fit. Review collected by and hosted on G2.com.

Unfortunately, we found that market fit didn't justify the cost of Sendbird in the long term. Review collected by and hosted on G2.com.

As a food delivery platform, it allows us to interact with and resolve customer queries more efficiently, making our daily customer management and communication much easier. Task management, team collaboration, and reporting are made seamless, which has helped us improve productivity and maintain better oversight of ongoing projects. Additionally, the customer support team is responsive and genuinely interested in helping us maximize the platform's potential. Review collected by and hosted on G2.com.

the initial setup and API integration taking some time, and if it could allow us to use our own dashboard it would be more useful. Review collected by and hosted on G2.com.

Sendbird is convenient to use. They have a very responsive support team who addresses the questions and get back with answers quickly. The experience continues to be a posivitive experience over the past year. All the feedback shared are addressed and some large changes are also incorporated. Review collected by and hosted on G2.com.

The analytics capabilites are improving after regular discussions with them. Review collected by and hosted on G2.com.

that all students can speak to each other, organise events and meet eachother. I like how they can discuss problems at the property Review collected by and hosted on G2.com.

i have to search for my building curzon house every time Review collected by and hosted on G2.com.

We've been using Sendbird for conversations, and it has been an exceptional experience. The platform is highly reliable, intuitive, and easy to integrate into our workflows. One of the things we appreciate most is the responsiveness of the team—Sendbird has consistently delivered features on demand, and their support is top-notch. The product manager and engineering teams are highly engaging, and they even spun up a custom dashboard for us in just two days, which has been a game-changer. We couldn’t ask for a better partner for our business! Review collected by and hosted on G2.com.

Sendbird offers a powerful, reliable messaging platform, but it can come with a steep price and a learning curve, especially for smaller teams or those requiring extensive customization. Review collected by and hosted on G2.com.

Left stand menu for options make it simpler. I can simply extract up to date reports. Review collected by and hosted on G2.com.

Sometimes, reports have contradiction. we extract reports daily but after 30 days, it shows conflict. Review collected by and hosted on G2.com.

Ability to easily and effectively communicate with my customers Review collected by and hosted on G2.com.

Format for responses being sent to teams Review collected by and hosted on G2.com.