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Sellercloud Reviews & Product Details

DE
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Sellercloud?

It works well in aggregating orders and integrating with our ERP system. Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

Their customer service is improving progressively. Review collected by and hosted on G2.com.

Recommendations to others considering Sellercloud:

They are improving progressively and the functionality is solid. Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

Consolidating our inventory uploads B2B, integrating with NetSuite order processing Review collected by and hosted on G2.com.

Sellercloud Overview

What is Sellercloud?

Scale, Automate, Repeat. Sellercloud is a customizable Full-Stack solution for everything ecommerce. Integrated with more than 200 sales channels and marketplaces, businesses reach more customers and generate more sales without having to scale their workforce with their business. Our inventory and order management software provides a powerful set of features and tools to meet the challenges of multi-channel sales through synchronization, simplification and automation. Manage Orders, POs, Inventory, Shipping, and every stage in between with Sellercloud's ecosystem of solutions, designed by our community of sellers, for our community of sellers.

Sellercloud Details
Languages Supported
English
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Product Description

SellerCloud software integrates with more sales channels than any other provider on the market today and with no per channel fee, your company can maintain the broadest exposure in virtually every leading marketplace.

How do you position yourself against your competitors?

We have over 100 integrations for a wide range of platforms, from marketplaces (including EDI), shopping carts, vendors, repricers, and more.
We recognize that there are many different business models out there, and have designed the software to be highly flexible with a myriad of options and customized plugins available to meet your business needs.
Our pricing model is order based, with no per channel, per user or per SKU fee.


Seller Details
Year Founded
2010
HQ Location
Lakewood, NJ
Twitter
@sellercloud
1,096 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®

Jeremy G.
JG
Overview Provided by:
CEO at SellerCloud

Recent Sellercloud Reviews

Reymar G.
RG
Reymar G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Seller Cloud Save"
Seller cloud is one of the best task/inventory managers I have ever had. Seller cloud helps us manage our inventory to ensure that our stocks are u...
AJ
AJ J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Been using since 2017. Still going strong."
Able to manage all my platforms in one place. Can set things up once and just post from SellerCloud instead of having to navigate seven separate si...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Omnichannel E-commerce Experience Made Easy"
It's ability to allow us to expand our operations seamlessly
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Sellercloud Media

Sellercloud Demo - Reports Dashboard
Graphs and charts give a quick visual snapshot of you sales and P&L.
Sellercloud Demo - Login Dashboard
Upon logging in, users are presented with a summary of their overall business performance and stats.
Sellercloud Demo - Product Details Page
Simple and intuitive, our product management pages have all of the tools that you need to maximize your product listings across all of your channels.
Sellercloud Demo - Manage Orders
Managing your orders has never been easier with all of your searchable order details at your fingertips.
Answer a few questions to help the Sellercloud community
Have you used Sellercloud before?
Yes

62 out of 63 Total Reviews for Sellercloud

4.2 out of 5
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62 out of 63 Total Reviews for Sellercloud
4.2 out of 5
62 out of 63 Total Reviews for Sellercloud
4.2 out of 5

Overall Review Sentiment for SellercloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Reymar G.
RG
Admin
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sellercloud?

Seller cloud is one of the best task/inventory managers I have ever had. Seller cloud helps us manage our inventory to ensure that our stocks are updated. It also helps us drive sales and account performance. Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

None so far. Seller cloud is a perfect app for our needs. Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

Inventory Level: It helps us manage our inventory across all marketplaces we sell.

Performance data: It helps us improve our sales by reviewing the sales report generated from this platform. It helps us decide which items to keep and to improve.

Order management: It helps us fulfill the order on time and ensure that the customer receives it. Review collected by and hosted on G2.com.

AJ
Digital Sales Supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sellercloud?

Able to manage all my platforms in one place. Can set things up once and just post from SellerCloud instead of having to navigate seven separate sites. More time efficient. Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

A bit of a learning curve to learning how to use properly.

SellerCloud has both Alpha and Delta versions and sometimes we have difficulty navigating between the two. There are plenty of tutorials and SellerCloud's premium service for a couple months has been helpful in this though. Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

We have seven online stores and are still working on growing. Sellercloud allows us to keep our inventory set and separated so that we can manage all sites simultaneously. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sellercloud?

The layout is bright and clean - It flows nicely Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

not enough interconnectivity to other apps Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

no problems per se - it works as described. I wish it were more customizable. Review collected by and hosted on G2.com.

Dave C.
DC
Founder and Chief Operating Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sellercloud?

Sellercloud is super robust and customizable! Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

There is so much it can do that you need to know the system well. Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

Inventory, Reporting, APIs, Plug ins Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sellercloud?

It's ability to allow us to expand our operations seamlessly Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

Nothing bad to say about this platform really Review collected by and hosted on G2.com.

Recommendations to others considering Sellercloud:

Great place to seamlessly control your inventory, catalog, purchasing, and fulfillment. Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

SellerCloud helps me control inventory, purchasing and fulfillment across the board Review collected by and hosted on G2.com.

MM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sellercloud?

It has a fairly simple and easy-to-use interface that allows me to do everything in a fairly quick and uncomplicated way, it also has metrics and statistics that are of great help to me when I want to make decisions that can impact the flow of income from My business, the fact that it has an inventory system is quite useful for me so as not to neglect the stock of my products, their customer service team is quite fast when answering any questions or problems that may arise during use of this application. Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

Very little information is obtained online, so if there is a problem, no matter how minimal, you have to resort to customer service. Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

It has been helping me to have greater control over the sales and inventories of products made in my e-commerce in a fairly simple, easy and fast way, since I can see the product rotation and the income flow of a quite dynamic and simple way that allows me to have a fairly clear idea about the effectiveness of my sales strategies used Review collected by and hosted on G2.com.

Jack S.
JS
VP
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sellercloud?

multi-channel and multi-level (supplier, wholesaler, retailer) Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

Haven't found any significant flaws as of yet, just minor issues that are resolved quickly Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

listing products on multiple channels using different item numbers and/or through a different internal company Review collected by and hosted on G2.com.

AL
Ecommerce Manager
Retail
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Sellercloud?

the platform, the idea, when IT IS SETUP PROPERLY can be amazing and exceptionally helpful for whatever needs your company may need, which is why we signed up. The potential is definitely here to be a great company offering a fantastic service. Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

It is all hype. We have been using SellerCloud for 2 years now and i have to say that this has not been a good experience. The product is good and promising (when it is setup correctly) and i feel that they have a terrible team or are incredibly short handed for the implementations. The implementation process, support teams and customer service teams are terrible. I now have a case a month old for implementing our new Lowes channel that is STILL not setup after their "technician" confirmed its completion with CommerceHUB. The headaches are continuous with almost every response to the support tickets. It seems like their team really does not understand or care to fully answer or respond to your questions. Review collected by and hosted on G2.com.

Recommendations to others considering Sellercloud:

I suppose it depends on how many products you have and how many channels you are planning on connecting to. we have over 15K items and are on all the major marketplaces and large ecommerce sites, totaling about 16 current connections. I would be VERY wary if recommending this to anyone. SellerCloud really does have potential, but so far they are so far from meeting it in regards to implementation of their platform and service to their customers.

UPDATE: 10/3/19: SellerCloud has since reached out to me and have expressed interest in providing better service and overall customer experience. SellerCloud stated that they have recently focused on retraining their support and customer service teams after my review came to their attention and have also made additional efforts to complete my pending support issues. So far it seems like they have indeed made changes. I have updated my score from 2/10 to 6/10. I will edit/update my review accordingly going forward and i hope to reach the perfect 10/10. As i've stated, the potential they have is definitely clear and it seems like they are now reaching for it.

UPDATE: 10/3/19: Quality of Support and Ease of Doing Business With has been updated from 1/7 to 4/7 Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

Fixing the problems yourself (if possible) is the best bet. It is really frustrating that a lot of it is not fixable yourself and the ones that are, they have terrible or no instructions on how to do so. Asking the question in support mostly leads to more questions on how to fix it since their answers are mostly bare and minimal. Review collected by and hosted on G2.com.

James A. R.
JR
Information Technology
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sellercloud?

Seller cloud is a very versatile tool that allows all kinds of modifications to give an appearance or a different distribution, as needed by each user that accesses this platform, it is compatible with different API'S that is on the market, which allows a link with many of them, in a simple way with only a few clicks, which creates a work environment quite friendly with the user, versatility and compatibility is something that I love in this type of applications, since they allow me to work with greater freedom, this tool also has many features to create all kinds of inventories, bills and similar forms online, which makes it even more versatile, and without installation complications. Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

The support is not the best for a tool like this, many times it can take a few hours to respond and that really is not something I like very much, because in my work I do not have the time available to respond to my clients, and if I have any problem with SellerCLoud, I need an answer immediately.

For new users it will be quite difficult to understand some of the features of this application, since it is very robust and can have too many functions, which can make your work a bit more difficult, when you start using it, later with some practice , you can use it in a more free way, since you know what you really need to work, and the rest simply do not use it. Review collected by and hosted on G2.com.

Recommendations to others considering Sellercloud:

It is a tool that can facilitate the digital growth of many companies, no matter how big they are. Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

Naturally we are in a technological era, where the marketing of products has had a 180 degree turn, thanks to applications like SellerCLoud, which base all their operations in the cloud, we can be closer to the new generation of buyers, in this way we can provide a more complete support for all kinds of people, who want a more personal contact, and guide the new digital marketing routes by a new direction, which allows creating multiple markets with different companies, of different needs. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sellercloud?

It has a good interface which makes it simple to use. I also like the ease of use when it comes to orders. Review collected by and hosted on G2.com.

What do you dislike about Sellercloud?

Its inventory manager is terrible. It is constantly making mistakes and is really disturbing my business Review collected by and hosted on G2.com.

Recommendations to others considering Sellercloud:

I recommend that you try to find a different program seeing as it is not optimal Review collected by and hosted on G2.com.

What problems is Sellercloud solving and how is that benefiting you?

It makes it easier to keep track of my incoming and outgoing orders Review collected by and hosted on G2.com.