Secureframe Reviews & Product Details

I like Secureframe's ease of use, especially in finding the information I need to share with customers. It really streamlines my process by reducing the amount of manual work. Instead of filling out a prospective client's questionnaire, I can direct them to our public-facing Secureframe page so they can grab what they need. The onboarding as a user was pretty straightforward, taking just a couple of minutes, and now I use it fairly frequently. Review collected by and hosted on G2.com.

Not much, it's generally useful. Sometimes I get notifications that feel somewhat irrelevant to me, though. Review collected by and hosted on G2.com.

Secure frame makes it really easy to get the whole team into compliance. It also helps us make sure everyone understands what’s happening and why we’re doing it, so the process feels clear and aligned across the team. Review collected by and hosted on G2.com.

There’s a noticeable lag between steps, so everything takes longer than it needs to, and I end up paying less attention to what’s in front of me. It’s a small issue and not really a problem overall, but it is annoying. If the content were more engaging, I’d have a better chance of getting involved and staying focused. Review collected by and hosted on G2.com.

-Straight foward UI interface to ensure you meet your SOC 2 (and other) compliance needs and requirements

-Great public documentation about SOC 2 and compliance and the process

-Responsive customer success support

-Pretty seamless SOC 2 audit process using their recommended auditor firms

-Lots of potentially add on features/AI if you need them Review collected by and hosted on G2.com.

-A number of growing pains early on last year as they evolve with bugs in integrations, the UI, and other features over the year of using it

-Slower response/fixes for some reported technical bugs/issues

-Limited number of integrations compared to Vanta

-Auditor still asked for some evidence that the platform never flagged as required before the audit

-Same price as competitors despite being less mature Review collected by and hosted on G2.com.

I love that Secureframe provides a single repository for managing our compliance, storing evidence, and facilitating audits. The guidelines and templates are very helpful. It's like having a consultant guide us through the processes required to achieve and maintain compliance. The system is very intuitive and it helps us see where the gaps are in our processes, ensuring that we will receive a clean SOC 2 report from our auditor. The initial setup was very easy! We set up the link to Entra and it pulled all of our accounts into the system automatically, then we went to work on the policy templates which really let us hit the ground running. Review collected by and hosted on G2.com.

I think the vendor security review functionality could be a little more intuitive; it's difficult to understand exactly how that process works. It's not really clear how exactly we're supposed to conduct the vendor security reviews, or what an auditor would expect to see in that area of the system. Review collected by and hosted on G2.com.

I like the clear explanation of vulnerabilities and the practical, easy-to-follow remediation steps with Secureframe. The clear explanations help our team quickly understand the real impact of each vulnerability, even for non-security specialists. The step-by-step remediation guidance saves time and reduces guesswork, especially in AWS, so we can fix issues faster and with more confidence. Review collected by and hosted on G2.com.

Asset management could be improved. It's rather difficult to track assets and automate agent deployment on regular workstations using scripts or automation tools like MS Intune. For automation, it would help to have clearer documentation and more flexible deployment options for the Secureframe agent - for now we have to use employee onboarding instructions and login and install agents manually - looks like it is not ready for automation. Review collected by and hosted on G2.com.

I like how Secureframe makes it really easy for me and my colleagues to quickly learn about proper cybersecurity protocols. It ensures we get a good grasp of what's important to safeguard our company and, more importantly, our customers' data. I also appreciate how it provided appropriate education and quizzes, making the process smooth and approachable to get through, unlike the usual dreadful training software. The tools to educate our team on data compliance, like GDPR, and protecting our systems from cyber attacks are critical elements to ours and any business. Additionally, since we moved to Secureframe, our IT team has been very happy, with the process of training our more than 300 employees on such topics being relatively easy. Review collected by and hosted on G2.com.

Some of the test questions were a little bit hard. I understand the need to push the envelope, and luckily going back wasn't overly painful. I suppose that's something that could be even smoother, so you get the knowledge, but don't take too much time repeating missed questions. Review collected by and hosted on G2.com.

We use Secureframe for compliance and appreciate that it unifies everything into a centralized platform, helping to identify issues, manage vendors, and keep our documents and policies in one place. This reduces manual work significantly by automating a lot of it. It's really easy to connect to our platform with diverse integrations, which makes it easy to manage, track, and progress with great visibility. The platform has been a game changer; it allows us to bring the team together and collaborate easily. Secureframe is our first compliance platform, and I find it reliable, very easy to use, and word-of-mouth recommendations confirm this. The setup was very easy with dedicated support available at any time to answer questions, and they respond very quickly. Review collected by and hosted on G2.com.

I think maybe they can add more frameworks and automate more work and data inputs based on information extracted from other software about the company. Just to reduce more manual process. Review collected by and hosted on G2.com.

Secureframe is a go-to tool, organizing our compliance tasks into one place. At Billor, our fintech-logistics setting means we handle sensitive client data for freight management and truck ownership programs.Secureframe's dashboards enable me to keep track of audit progress and task assignments across teams with ease. I like how the automated notifications and checklists minimize manual follow-ups, keeping everyone aligned. Review collected by and hosted on G2.com.

Initial integration with our internal tools required some trial and error to get it just right. There were a few workflows that needed manual adjustments to fit our operational process. While the product is very capable, a more guided onboarding would save time for teams like ours. Review collected by and hosted on G2.com.

Multi-Framework Support

Secureframe supports over 14 compliance frameworks, including:

SOC 2

ISO 27001

HIPAA

PCI DSS

GDPR

CCPA

This makes it suitable for organizations with diverse regulatory needs.

Extensive Integrations

Offers 200+ integrations with popular tools like AWS, GitHub, Jira, Azure, Google Workspace, and more—streamlining evidence collection and control monitoring.

Automated Evidence Collection

Secureframe automates many manual compliance tasks, helping teams prepare for audits faster and with less effort.

Real-Time Compliance Monitoring

Businesses can monitor their compliance posture in real time, enabling proactive risk management and faster issue resolution.

Employee Security Training

Built-in training modules help ensure that employees are aware of security best practices, which is often a requirement for frameworks like SOC 2 and HIPAA.

Risk & Vendor Management Tools

Includes features for assessing vendor risks and managing internal controls, which are critical for maintaining compliance.

Audit Readiness Support

Secureframe is designed to help teams reach audit readiness quickly—often within a couple of months for SOC 2 Type I.

Expert Support

Users report responsive support from compliance specialists, often within one business day.

Clean and Intuitive Interface

Especially helpful for first-time compliance teams, Secureframe’s UI is simple and easy to navigate.

Affordability for Startups

Pricing tiers (starting around $1,500/year) make it accessible for smaller companies looking to achieve initial compliance. Review collected by and hosted on G2.com.

Limited Customization

Users report that Secureframe lacks flexibility in customizing workflows, templates, and controls—especially for complex or non-standard compliance needs.

Integration Challenges

While Secureframe supports many integrations, users have faced issues with:

Custom applications not being detected properly.

Work management tools (e.g., Asana, Monday.com) not integrating well, forcing teams to track tasks manually within Secureframe.

Initial Setup Confusion

Some users find the onboarding and navigation experience unclear, especially during the first-time setup.

Missing Features

Requests for:

Better test management tools

More industry-specific training materials

Enhanced regional compliance templates

Cost for Smaller Teams

Although pricing is competitive for mid-sized companies, early-stage startups may find it expensive if they don’t need all the features.

Over-Reliance on Automation

In some cases, automation can oversimplify nuanced compliance tasks, requiring manual intervention or expert guidance.

Vendor Risk Management Limitations

While Secureframe includes vendor management, users have noted that it lacks depth compared to dedicated third-party risk platforms. Review collected by and hosted on G2.com.

I really appreciate the availability of the CSM to answer questions; they were very responsive. It's helpful to have someone answer specific questions who is very responsive and could understand the nuance of questions in the context of all the work that we were doing. Secureframe also made the process of achieving compliance badges easier, even though it's a pretty involved task. Review collected by and hosted on G2.com.

There were some minor things around integrations with Secureframe, specifically with our background check software. The sequence of onboarding and background checks wasn't sort of intuitively organized in Secureframe. Again, this is a minor thing, and there was an easy workaround for us. Review collected by and hosted on G2.com.