Scribe Reviews (920)

Reviews

Scribe Reviews (920)

4.8
920 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and time-saving capabilities, making it ideal for creating step-by-step guides and SOPs. The automatic screenshot capture and AI-generated text significantly streamline documentation processes, allowing users to focus on their tasks without interruption. However, some users note that the AI can occasionally add unnecessary steps, requiring manual editing.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
AS
Alan S.
Director
Small-Business (50 or fewer emp.)
"Easy-to-Navigate Tool for Creating Clear Training Videos Fast"
5/5
What do you like best about Scribe?

Good system that’s easy to navigate, and it lets me create clear, powerful explanation and training videos quickly. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Its simplicity is what makes it stand out. Instead of cutting and pasting screenshots and other bits and pieces, it pulls everything together and even helps define the steps along the way. Review collected by and hosted on G2.com.

Justine G.
JG
Justine G.
Accounting Specialist
Small-Business (50 or fewer emp.)
"Ease of Use with Some Free Version Limitations"
4.5/5
What do you like best about Scribe?

I like the ease of use of Scribe. I also like how the click graphic appears, as it helps draw attention to exactly where to go. The descriptions work pretty well, though some minor tweaking may be necessary. It was very easy setting up Scribe, and there wasn't anything challenging about it. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

The only thing I would say is that it's necessary to get the upgraded Scribe that you pay for because the free version doesn't work as well. Not that it doesn't work, but you don't get as many features. The only thing I'd like to see with the free version of Scribe is to move the click graphic, allowing users of the free version to have a little more usability. Review collected by and hosted on G2.com.

Mark M.
MM
Mark M.
Mid-Market (51-1000 emp.)
"Efficient SOP Creation but Needs Export Improvements"
5/5
What do you like best about Scribe?

I like that Scribe is easily shareable and device-friendly. It's easy to use, and I appreciate that you can edit SOPs easily afterward. I also like that it grabs the logo or design from the company when I'm creating SOPs or a step-by-step guide. It's great that everything is in one place, making it easily accessible and intuitive to follow. The initial setup for Scribe was very easy, which I found really convenient. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

{"The export feature is clunky and doesn't respect the quality of visuals when live.","Downloading PDFs is complex, and I don't want bloat in the files.","There are long load times and bugs when organizing files, sometimes causing them to not copy properly or copy twice.","Voice transcription is laggy and delayed, lacking flexibility in transcribing text.","Importing manual SOPs into Scribe is too time-consuming, making it difficult to turn them into Scribes."} Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Scribe is helping others get familiar with our ERP"
5/5
What do you like best about Scribe?

It's helpful to have photos with the circles to show exactly what you need to be done. I also like that I can share it with others in the company. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

That it combines steps. I usually have to deselect and write instructions on each step. Sometimes the steps need more in depth instructions and AI doesn't get it correct, so you have to go through each step carefully. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Makes Sharing Step-by-Step Instructions Easy and Accurate"
5/5
What do you like best about Scribe?

This is a good tool for sending and sharing information with friends, clients, and others. It makes it very easy to describe the steps clearly and then send them.

It also captures every click efficiently, which helps ensure nothing gets missed.

I have used unpaid version and it works good Review collected by and hosted on G2.com.

What do you dislike about Scribe?

It’s difficult to unmerge steps or re-add deleted steps that are automatically done by AI, and the app gets confused and slow. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortlessly Create Training Documents with Scribe"
5/5
What do you like best about Scribe?

I use Scribe for creating training documents for accounting teams. I find it really helpful that Scribe allows screen and keyboard capture, which helps to compile the training documents. The voice function is great too. I like how easy it is to use and how I can turn the slides into movies and embed them. The image editor has improved and I like it much better than the last version. The initial setup of Scribe was easy, just log in and ready to go. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Improve the number of clicks it takes to get into the image editor, which has improved and I like it much better than the last version. Review collected by and hosted on G2.com.

Matthew N.
MN
Matthew N.
Boys Varsity Cross Country Coach
Mid-Market (51-1000 emp.)
"Intuitive, Uncomplicated Way to Document Daily Tasks"
5/5
What do you like best about Scribe?

Fairly intuitive, not complicated way to document many of the tasks I do each day. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

A little bit of a learning curve as far as editing and sharing, need to understand better when to manually add a step or tip Review collected by and hosted on G2.com.

Remington W.
RW
Remington W.
Member Services Associate
Sports
Small-Business (50 or fewer emp.)
"Saves Time, Intuitive for Process Docs"
5/5
What do you like best about Scribe?

I find Scribe very intuitive and easy to use. I'm fairly tech-savvy, and the short walkthrough on my first scribe was enough instruction to make me feel very proficient in it. It saves so much time from having to go and screenshot everything, come up with captions, etc. The initial setup was so easy, just creating an account and then starting to create scribes. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Sometimes when the AI merges steps together, it creates a bit more work to unmerge. I also wish there was an easier way to auto-redact PII from all steps. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Efficient Process Capture with Scribe"
4/5
What do you like best about Scribe?

Scribe can easily capture an entire process as you perform it and automatically adds text. It presents processes in a much more professional manner than the traditional screenshots in Word documents that we were using and is far quicker.

The option whether to do voice capture or not is great as you can add deeper narrative by talking as you go. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Whilst you can crop the images, the space that the image takes up on a scribe remains the same and takes up a large proportion of the screen. It can make it quite onerous to scroll through long sequence of simple instructions where you really only need a snippet of a message box or menu drop down i.e. the image takes up the same space whether you are capturing a whole screen or a simple pop-up box. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use, Simple Sharing, and Reliable Intelligence"
5/5
What do you like best about Scribe?

It's easy to use and get started, it's easy to share your process with co-workers or your network. The intelligence rarely has errors & they are easy to correct if there is one. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

So far there is nothing I dislike about Scribe Review collected by and hosted on G2.com.