ScalePad Backup Radar Pros and Cons

Backup Radar is easy to integrate with various backup solutions such as Azure, Veeam, ShadowCraft, Datto BCDR, AvePoint, and many more.

The key feature is that you can monitor the status of all clients (Success/Warning/Failure) and their current status from one portal.

I review all clients’ backup statuses daily, and whenever we need assistance, the support team is always available. Additionally, the last email received on Backup Radar can be reviewed directly on the Backup Radar portal without accessing the client VM or server.

Implementaion and use is very and stright forward. If any client’s backup fails, an email is sent to the respective email ID, and the failure status is also displayed on the Backup Radar all-client backup status page. Review collected by and hosted on G2.com.

Not at this moment, but the QA and BA teams are continuously working on it. Review collected by and hosted on G2.com.

We use Backup Radar to avoid having to go to multiple portals. It helps streamline checking our backups and saves us a few minutes a day, which is hours in the long run. We do not use it much, but it has numerous other features. We use Backup Radar every day, and it is easy to just sign in and check the backups. When we first set up Backup Radar, it was incredibly easy to set up, and the customer support was helpful when we had questions. Review collected by and hosted on G2.com.

There is not a thing I dislike about Backup Radar as we do not use it for much, we only use it to view our backups. Review collected by and hosted on G2.com.

Das Backup Radar kann grundsätzlich mit vielen gängigen Sicherungsprogrammen umgehen und diese interpritieren bzw. auswerten.

Auch Sicherung von den gängigen NAS Herstellern (asl Beispiel QNAP oder Synology) werden verarbeitet.

Das Reporting und Benutzerverwaltung und generell auch die gesamte Oberfläche sind sehr intuitiv.

Tickets können direkt im Tennant eröffnen werden.

SSO via Google oder M365 möglich.

Mailverarbeitung und API Anbidnung sind möglich. Review collected by and hosted on G2.com.

Interpreation der Backup berichte nur auf Englisch

Wenn man nicht viel mit Standards bei seinen Kunden arbeitet, wird es sehr aufwändig, das Produkt einzurichten.

Support für Deutschland leider immer zeitversetzt. Review collected by and hosted on G2.com.

We have so many backup solutions, having Backup Radar pulls everything into one Pane of Glass for us to look at and resovle any issues. It was very easy to implement and they had a support rep on as many calls as we needed during the implementation process. The integration with Datto and Azure backups was seemless. We use this prodcut every day to help our clients with their backup solutions. Review collected by and hosted on G2.com.

One thing that could be better is Barracuda support. There is nothing to let us know if the device is offline or if the device is full. Review collected by and hosted on G2.com.

With over 400 backup jobs, Backup Radar is a must have to quickly see what needs attention without having to login to multiple different systems to check them by hand.

Login and check the status at least once a week, unless there has been a failure or issue and then the automated email generates a support ticket to have a look at it sooner.

If the very few off times that support was needed, it was super fast (even over a holiday period), very helpful and professional. Review collected by and hosted on G2.com.

The only downside that I can think of would be when you are first learning to activate a backup job, the settings aren't always self explainitory or intuitive, some additional tooltips or even some exampls would be nice, but once you have done a few and know what everything does, it isn't much of a downside after that. Review collected by and hosted on G2.com.

The dashboards make it so easy to at a glance see everything across multiple backup landscapes.

The reports give a great overview of success or fail.

The setup and configuration is so easy to do.

The backup reports are very easy to schedule and work like a dream for everyday reporting and month end reports.

it is so easy to integrate into all backup applications.

We use it every day all day to monitor across our entire landscape.

Customer support is always friendly and ready to assist. Review collected by and hosted on G2.com.

in depth view of backups. i.e how long did they take and what size they are. it doesnt exist. just success or failure. Review collected by and hosted on G2.com.

ScalePad Backup Radar simplifies backup monitoring with its user-friendly interface and seamless setup process. The automation and centralized reporting make it incredibly efficient to track and audit backups across multiple environments. The alerting system ensures no missed backups, improving overall compliance and reliability. Review collected by and hosted on G2.com.

While the product excels in usability, additional customization options for reporting and dashboards could enhance the user experience further. Integrations are robust, but expanding the list of supported platforms or offering more granular configuration would be a welcome improvement. Review collected by and hosted on G2.com.

Backup Radar manages the backup alerts from you, making the tickets, and closing the tickets once the ticket is solved manually or automatically. Integrating with your backup systems is straightforward, with 1 day to install and 3 to love it. Great customer support that will help you any time you need. You may only need to use it once a day to check it out, but it will work for you 24/7. Easy and intiuitive GUI. Review collected by and hosted on G2.com.

For the moment nothing come up to my mind to dislike. Review collected by and hosted on G2.com.

I have a large number of clients I need to monitor, each device that is monitored is encapsulated very usefully as I can get all the information I need about the errors/successes about the backup in one place. It has also been very intuative adding new monitoring into backup radar. I use backup radar among other software everyday and it is by far the easiest to navigate and use. Review collected by and hosted on G2.com.

The only gripe I have with Backup Radar is the long loading time on the dashboard. The experience would be perfect if this loading time was a little shorter as it would allow me to visualise the scale of the errors before I need to begin working on them. Review collected by and hosted on G2.com.

Having a single, easy-to-read report daily that summarises various integrated backup platforms across all our MSP customers. The ability to automate ticket creation and resolution for backup issues. Notably, the ability to create tickets on our PSA where no alert (failure or success) is received within the expected schedule also allows us to address issues that alerting doesn't flag up.

Their onboarding helps ensure you don't miss key benefits of the platform. Review collected by and hosted on G2.com.

The price requires a little thought. For some organisations, it's a nice to have that may cost more than the time it could save. To ensure ROI, consider the continuity, efficiency and consistency of service delivery it will allow you to achieve. Review collected by and hosted on G2.com.