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The support in this company really want support you, especially the Ishansingh. I had experience to setting this mdm and created a lot of dynamic rules. My rules doesn't work correctly because of platform restrictions, so I wrote to support, so I and Ishansingh starts talk about it. I showed him my opinion, structure and diagram how it will work. He several times go to dev team for consultation and we understands eachother very well and he had create ticket to development team, and them will create my feature request. So fast, really? We talk not so much, and result so fast. Review collected by and hosted on G2.com.
Nothing, I like, it is really okay, okay. Review collected by and hosted on G2.com.
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Easy and Simple Program - Great Customer Service to Boot!
341 out of 342 Total Reviews for Scalefusion
Overall Review Sentiment for Scalefusion
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Great for managing a fleet of tablets. The chat support is super responsive and helpful. Review collected by and hosted on G2.com.
The major downside of MDM in general from what I see, if that if you install software on a tablet that requires a configuration change or data input after the install, it makes it easy for a small issue to turn into a big one.
If I am removing a piece of software or do something incorrectly to a group or profile and need to put it back on, I can push the software to all the tablets but I can't push the config. For example, Swiftly software requires a login on each tablet that only our admins have. Review collected by and hosted on G2.com.
Scalefusion has amazing support. Any time I have an issue the team is always quick to respond and incredibly helpful. Lalit helped me for days (literally days). There were numerous issues occuring ranging from enrollment issues to account problems. Lalit was amazing at helping me with workarounds so I could continue to work while the issues were sorted. Review collected by and hosted on G2.com.
The support makes up for any downsides the software has. Review collected by and hosted on G2.com.
The app management and security features are what I like most. Being able to remotely deploy and manage apps is such a time saver and it keeps everything secure and organized. Having one platform that does it all has really helped keep our team. Review collected by and hosted on G2.com.
If I’m being honest, a few more in-app tutorials or prompts for new users would be a plus. The platform is fairly intuitive but extra support for new admins would make the initial setup even smoother. Review collected by and hosted on G2.com.
The variety of options and settings that cover every aspect of boht andoid and windows devices that I am using. Also I am really thrilled of how fast their support team responds to my requests that come up from time to time. Mr Keshava resolved my issue guiding me through different workarounds with patience and professionalism. Review collected by and hosted on G2.com.
Sometimes to find a specific option/setting is time consuming. An index or a search function would be really helful to find faster what you are seeking. Review collected by and hosted on G2.com.
well its about having comtrol on devices when employee conducting point of sales and reading water meter for customers in the field. preventing staff from manipulate the device or apps that been installed. Review collected by and hosted on G2.com.
i don't like scalefsuion when there is no any info reagrding policy or profile setup explaing the differenence on any policy or rules for a device. Secodly there is no GPS tracker app availaible to be install on devices without using any internet data even WiFi internet. Review collected by and hosted on G2.com.
Every time I need to find a feature, a function, how to do something, their support team is absolutely amazing. They answer our questions as soon as we ask, and no matter what time. Their support team has helped me configure the mac and windows devices and is very kind and always happy to help us. Ajay has been the most helpful person I have spoken to so far and so very kind. Review collected by and hosted on G2.com.
I have not found much about this platform we do not like. Review collected by and hosted on G2.com.
The Tech Team are always available in the chat window. They answer so quickly and always help with a solution.
We've got thousands of devices with different customers/ end users. All devices need to be locked down in different ways and ScaleFusion always help us to get what we need.
Best MDM I've ever used. (And I have tested loads of different Mobile Device Management Solutions!) Review collected by and hosted on G2.com.
Nothing to dislike. Scalefusion does everything we need and more. Review collected by and hosted on G2.com.
Overall, I am satisfied with the service provided, and I appreciate the support efforts in addressing my concerns. Review collected by and hosted on G2.com.
I am satisfied with the product, Scalefusion Enterprise plan, which is very useful for me. Review collected by and hosted on G2.com.
The Scalefusion team resolved my issue on the same day, which I really appreciate. Vaidehi has been extremely helpful, and I would give her a full rating for her support. Thank you, Scalefusion team Review collected by and hosted on G2.com.
oneidp have issue in mac laptop so need to improve Review collected by and hosted on G2.com.
Scalefusion is a powerful and easy-to-use MDM solution, offering seamless device management across Android, iOS, Windows, and macOS. Its features—like remote control, app management, and compliance enforcement—make securing and organizing devices simple and efficient. With responsive customer support, Scalefusion is an excellent choice for businesses needing reliable, comprehensive device management.
Ishan is a fantastic support agent with excellent technical skills, strong communication, and remarkable patience. He makes even complex issues easier to understand, and his friendly, clear explanations make a real difference to customers. Always willing to listen and help, Ishan ensures every issue is handled smoothly and professionally. Great job, Ishan! Review collected by and hosted on G2.com.
backend is a bit confusing which requires assistance. Review collected by and hosted on G2.com.
