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Sauce Reviews & Product Details

Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sauce?

Sauce has given me so much time back from spending it on the phone dealing with Uber and doordash ordering issues. If there is ever a diver or customer issue the sauce support team takes care of everything for me Review collected by and hosted on G2.com.

What do you dislike about Sauce?

right now im looking forward to their launch of a new aggregator as it's something that will be really beneficial for my business once available Review collected by and hosted on G2.com.

What problems is Sauce solving and how is that benefiting you?

Time saving with high volume ordering online and dealing with driver support Review collected by and hosted on G2.com.

Sauce Overview

What is Sauce?

"Commission-Free First-Party Ordering & Full Delivery Solution for Restaurants" Sauce empowers restaurants with the tools, services, and software to build a profitable online business. The country’s fastest-growing delivery solution, Sauce eliminates third-party commissions, reduces operational costs, and enhances the delivery experience for both restaurants and diners. With Sauce, restaurants can optimize their direct delivery channels while enjoying the benefits of a fully-managed solution. From commission-free ordering to 24/7 personal delivery support, Sauce provides everything you need to deliver exceptional service without the headaches of traditional third-party apps. Key Features That Set Sauce Apart: Commission-Free Ordering Channels: Keep more revenue and lower delivery costs. Unlimited Access to Delivery Drivers: Reduce delays and ensure on-time service. Live Mobile Order Tracking: Improve transparency and customer satisfaction. 24/7 Personal Delivery Support: Minimize issues and cut down on refunds. Refund Reconciliation Management: Save big on operational costs. Retention & Acquisition Experts: Grow your direct orders and customer base. Phone Ordering Solutions: Lighten workloads and generate more revenue. Customer Feedback Tools: Boost engagement and customer loyalty. SEO Optimization Tools: Get discovered faster online and attract more diners. By combining cutting-edge technology, seamless delivery operations, and a focus on customer satisfaction, Sauce enables restaurants to reclaim their profits and own their online presence. Take control of your delivery business with Sauce—where commission-free ordering meets a superior delivery experience.

Sauce Details
Product Website
Discussions
Sauce Community
Languages Supported
English
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Product Description

Sauce gives you all the tools you need to manage your restaurant's online ordering and delivery under one roof.

How do you position yourself against your competitors?

Sauce is a fully managed, end-to-end ordering and first-party delivery platform focused on maximizing restaurant profitability. Unlike competitors with a narrow focus on taking in orders, Sauce combines innovative tech, expert services, and seamless operations under one roof, allowing restaurants to focus on making great food, while Sauce handles their entire online business.

Key Differentiators:

Complete Solution: From SEO and marketing to order management, delivery tracking, and post-order support, Sauce covers it all.
Unlimited Drivers: A vast, reliable network ensures on-time deliveries with minimal delays.
Fully Managed Delivery: Sauce handles driver coordination, live tracking, refund reconciliation, and 24/7 support.
Cost Optimization: Advanced tools reduce errors, delays, and refunds, boosting efficiency and customer satisfaction.
Growth Expertise: Managed email marketing, customer feedback tools, and SEO optimization drive online sales.
By streamlining operations and enhancing growth, Sauce makes delivery smoother and more profitable for restaurants.


Seller Details
Seller
Sauce
Company Website
HQ Location
Miami, US
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
Description

Sauce is a technology vendor that specializes in providing innovative solutions for enhancing customer engagement and streamlining communication processes. Their platform offers tools for businesses to manage customer interactions effectively, improving overall user experience. For more information, visit their website at www.getsauce.com.


S
Overview Provided by:
Say2eat helps restaurants brands increase their online sales by at least 15% through Facebook Messenger.

Recent Sauce Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great time saver for our business"
Sauce has given me so much time back from spending it on the phone dealing with Uber and doordash ordering issues. If there is ever a diver or cust...
Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Delivery Done Right"
As a restaurant tech manager for multiple stores delivery is always a pain point. Orders get stolen, drivers take the wrong bags and the experience...
Renjie P.
RP
Renjie P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ultimate solution to fight back the customers from major food ordering platform"
The user experience of the Sauce app is outstanding—seamless for both my customers and employees. We've been using it for the past two years withou...
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Sauce Media

Sauce Demo - Order Analytics
View orders, top-selling items, and revenue for any selected time period with Sauce Analytics
Sauce Demo - Email Marketing
Keep up-to-date with all your email marketing activity. How many customers received emails, how much revenue was generated?
Sauce Demo - Orders
All your takeout orders at a glance. Never lose data.
Sauce is your all-in-one pickup and delivery team, managing online orders, logistics, and customer support, so you don’t have to.
Play Sauce Video
Sauce is your all-in-one pickup and delivery team, managing online orders, logistics, and customer support, so you don’t have to.
New York chain PokeBowl owner, Jonathan Hausner, explains how Sauce's refund reconciliation is saving their business thousands of dollars a month and how when a delivery goes out today from one of his 11 stores, he now has
Play Sauce Video
New York chain PokeBowl owner, Jonathan Hausner, explains how Sauce's refund reconciliation is saving their business thousands of dollars a month and how when a delivery goes out today from one of his 11 stores, he now has "peace of mind".
The owner of NY's Taco Mahal, explains how she was able to save up to 35% on delivery fees and commissions with Sauce, while providing customers with a delivery experience that keeps them coming back.
Play Sauce Video
The owner of NY's Taco Mahal, explains how she was able to save up to 35% on delivery fees and commissions with Sauce, while providing customers with a delivery experience that keeps them coming back.

Official Downloads

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7 out of 8 Total Reviews for Sauce

4.9 out of 5
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7 out of 8 Total Reviews for Sauce
4.9 out of 5
7 out of 8 Total Reviews for Sauce
4.9 out of 5
G2 reviews are authentic and verified.
Renjie P.
RP
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sauce?

The user experience of the Sauce app is outstanding—seamless for both my customers and employees. We've been using it for the past two years without any issues, making it a reliable solution for our business. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

We've been using it for the past two years without any issues, and I have no complaints so far. Perhaps adding some AI-powered features could enhance it even further—just a suggestion! Review collected by and hosted on G2.com.

What problems is Sauce solving and how is that benefiting you?

Sauce streamlines our online ordering process, making it seamless for both customers and staff. It eliminates order errors, reduces wait times, and provides a smooth checkout experience. The app’s reliability ensures that we never miss an order, which directly improves customer satisfaction and operational efficiency. Its user-friendly interface also makes it easy for employees to manage orders, ultimately saving time and boosting productivity. Review collected by and hosted on G2.com.

Verified User in Restaurants
IR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sauce?

As a restaurant tech manager for multiple stores delivery is always a pain point. Orders get stolen, drivers take the wrong bags and the experience is always a stress.

I thought “secret sauce” was just a clever marketing trick but it’s really true! Noy and Dana grew online sales in the first week as well and their incredible customer service! Which other company has support on whatsapp???

One text away and a new driver was sent, custom landing pages and meetings to grow sales is what makes Sauce so appealing! Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Better Clover integration but they just launched with Clover. Review collected by and hosted on G2.com.

What problems is Sauce solving and how is that benefiting you?

The website is user friendly unlike many other sites and incredibly user friendly! The biggest issue is customer service when it comes to online delivery and Sauce eliminates this issue! Review collected by and hosted on G2.com.

David M.
DM
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sauce?

They are amazing! I truly feel like they are a partner in my buisness. They provide amazing customer service, and are constantly helping me grow my business. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Could have a better estimated delivery times, otherwise I'm very happy with them. Review collected by and hosted on G2.com.

What problems is Sauce solving and how is that benefiting you?

They are my in store order pick up and delivery provider. Saving me money vs third party apps. Getting new customers Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sauce?

"We needed a partner that could help us scale online without sacrificing profitability. Sauce delivered. Their expert support, powerful automation, and relentless focus on restaurant success have helped us grow our customer base and increase order frequency. It’s the best investment we’ve made in our business." Review collected by and hosted on G2.com.

What do you dislike about Sauce?

I wish i knew about Sauce earlier. its changed my business Review collected by and hosted on G2.com.

What problems is Sauce solving and how is that benefiting you?

I was spending too much on 3rd party deliveries Review collected by and hosted on G2.com.

LR
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sauce?

Fast, direct, leaving little info to call.customer back if questions easy instructions. Ben is the best helps out when in need even if he isn't on working time. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Nothing, everything is very easy and straight forward. Review collected by and hosted on G2.com.

What problems is Sauce solving and how is that benefiting you?

Always the hours if we have to close or close early it helps so I won't screw it up. Review collected by and hosted on G2.com.

PG
Associate Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sauce?

It allows customers to place orders using natural language through well known apps which makes ordering process more user-friendly and convenient. It reduces manual order processing. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Even though this offer personalization features, some might feel that level of customisation is limited, and the AI may not fully capture the uniqueness of their brand and menu offerings. Review collected by and hosted on G2.com.

What problems is Sauce solving and how is that benefiting you?

It's 24×7 availability by catering customers needs at any time. And it enable secure and easy payment directly through messaging apps enchancing the overall ordering experience. Review collected by and hosted on G2.com.

Verified User in Dairy
UD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sauce?

Collects customer valuable order experiance and insights. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Nothing to dislike about , its only getting better. Review collected by and hosted on G2.com.

What problems is Sauce solving and how is that benefiting you?

made ordering process simplification and in return we receive feedbacks to work better. Review collected by and hosted on G2.com.